Betina Gould
Greensboro,NC
Summary
Cosmetologist and stylist specializing in hair cutting and multidimensional color applications, with a strong background in skin care. Proven track record of delivering exceptional customer service and enhancing client satisfaction. Skilled in creating personalized beauty solutions that meet diverse client needs. Committed to continuous professional development and staying updated with industry trends.
Overview
2020
2020
years of professional experience
2
2
years of post-secondary education
Work History
Caregiving
Self- provided caregiving to my elderly parents.
2020 - 2025
- Assisted with daily living activities and personal care needs.
- Managed medication schedules and ensured timely administration.
- Provided companionship and emotional support during daily interactions.
- Maintained a safe living environment by organizing household tasks.
- Supported bathing, dressing and personal care needs.
- Maintained clean and well-organized environment for client happiness and safety.
- Performed all housekeeping tasks related to the client's care such as laundry, changing linens and deep cleanings
- Drove clients to shop for groceries, attend doctor appointments and run errands.
Warehouse worker, boxes, shipping
Adecco/ Ralph Lauren Manufacturing (Temporary)
High Point, North Carolina
11.2019 - 01.2020
- Used pallet jacks to move items to and from warehouse locations.
- Loaded and unloaded trucks with hand-trucks and pallet jacks
- Staged and sorted multiple types of products for loading.
- Counted number of boxes or units in loading docks to confirm proper completion of work orders.
- Followed organizational procedures to stack and store cargo.
Receptionist & Service provider
Rituals Med Spa
High Point, North Carolina
10.2016 - 08.2019
- Greeted clients and ensured a welcoming environment at the med spa.
- Managed appointment scheduling and coordinated client interactions efficiently.
- Handled phone inquiries and provided information about services offered.
- Processed client check-ins and maintained accurate records in the system.
- Assisted in maintaining a clean and organized reception area.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Monitored office supplies inventory and placed orders when necessary.
- Greeted customers, answered general questions and directed to appropriate locations.
Store Manager/Co owner
Yoyo's Frozen Yogurt Shop
Greensboro, NC
07.2012 - 01.2014
Cosmetologist
Images Salon
Randleman, North Carolina
09.2010 - 07.2012
- Performed a variety of hair cutting and styling techniques for diverse clientele.
- Provided skin care treatments including facials and makeup applications.
- Advised clients on hair care products and techniques for home maintenance.
General Manager of Food Service
Substation 11
Greensboro, NC
04.1994 - 12.2010
- Oversaw daily operations ensuring high-quality food service standards.
- Managed staff scheduling to maintain optimal service levels.
- Developed and implemented training programs for new employees.
- Implemented cost control measures to optimize resource allocation.
Education
License in Cosmetology/certificate - Cosmetics
Guilford Technical Community College
Jamestown , NC 08.2008 - 08.2010
Skills
- Hair cutting and styling
- Skin care and treatments
- Makeup application techniques
- Product selection and recommendations
- Cost management
- Operations oversight
- Staff scheduling and coordination
- Expense management
- Attention to detail
- Safety compliance
- Problem solving strategies
- Effective communication skills
- Disciplinary methods
- Business strategy development
- Decision-making processes
- Vendor relations management
- Time management practices
Timeline
Warehouse worker, boxes, shipping
Adecco/ Ralph Lauren Manufacturing (Temporary)
11.2019 - 01.2020
Receptionist & Service provider
Rituals Med Spa
10.2016 - 08.2019
Store Manager/Co owner
Yoyo's Frozen Yogurt Shop
07.2012 - 01.2014
Cosmetologist
Images Salon
09.2010 - 07.2012
License in Cosmetology/certificate - Cosmetics
Guilford Technical Community College
08.2008 - 08.2010
General Manager of Food Service
Substation 11
04.1994 - 12.2010
Caregiving
Self- provided caregiving to my elderly parents.
2020 - 2025