BETO SILVA

UtiliQuest LLC

10.2001 - Current

Supervised field operations teams to complete projects within established timelines.
I am a filling Manager for center 217 when Manager is not available.
Met with customers to resolve issues and build productive relationships.
Identified development and improvement areas and set up training to bridge learning gaps.
Oversee daily operations at site, keeping team production moving at optimal pace.
Monitored job progress and performance of employees or contractors to complete projects prior to deadlines.
Prepare and submit reports on job progress and safety conditions to upper management.
Monitored employee performance for compliance with regulations and policies.
Investigated issues and developed effective solutions.
Meet with customers to resolve issues and build productive relationships.
Evaluated performance and progress, and made proactive adjustments.
Kept teams on task to complete milestones on time.
Presented weekly and monthly performance reports to demonstrate team progress.
Planned and scheduled field activities according to set timelines and order of operations.
Completed site checks and leveraged computerized applications to document or record findings.
Resolved customer complaints to maintain satisfaction and loyalty.
Developed and implemented effective strategies to maximize productivity and minimize costs.
Mentored team members in best practices to increase sales performance.
Trained workers in proper methods, equipment operation and safety procedures.