Betsabe Arvelo Olivero
Kissimmee,FL
Summary
Administrative professional skilled in optimizing office workflows and managing diverse administrative tasks. Proven ability to support higher management through effective scheduling and coordination. Strong focus on team collaboration and adaptability to changing organizational needs, ensuring seamless operations and goal achievement.
Overview
18
18
years of professional experience
Work History
Administrator – Director
United Wellness Center Clinic
04.2020 - Current
- Collected, arranged, and inputted information into EMR system.
- Organized workflow and delegate tasks effectively to ensure timely project completion without compromising quality.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Created and managed project plans, timelines, and budgets.
- Managed human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Managed purchasing, sales, marketing, and customer account operations efficiently.
Administrator - Office Manager
AK Behavioral Health Clinic
04.2019 - 04.2020
- Collected, arranged, and inputted information into a database system.
- Organized workflow and delegate tasks effectively to ensure timely project completion without compromising quality.
- Gathered, organized, and input information into the EMR database.
- Organized and detail-oriented with a strong work ethic.
- Established team priorities, maintained schedules and monitored performance.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Divisional Training Manager
Advance America
10.2006 - 04.2020
- Reviewed operating results of center daily, weekly, and monthly to identify areas of opportunity for an increase in revenues and decrease in expenditures
- Maintained company standards as related to staffing, operations, collections, and customer service
- Improved service quality and increase sales by developing a strong knowledge of company's products and services
- Recruited, hired, trained, evaluated, and developed new center staff
- Data Entry, Audits
- Maintained Confidentiality of all assignments
- Managed incoming and outgoing calls in a professional, customer-oriented manner
- Implemented the business plan for area of responsibility assisting the Manager
- Adhered to the company’s policy, procedures & creed
- Assisted customers’ inquiries and provided financial assistance as needed
- Outstanding customer service provided
- Helped customers to identify services/products that best suited their needs
- Managed new employee orientation training process for more than 40 employees each year.
Education
Bachelor of Science - HealthCare Administration
Purdue Global University
Iona, ID01.2019
Skills
- Customer service
- Data entry
- Attention to detail
- Recordkeeping and file management
Timeline
Administrator – Director
United Wellness Center Clinic
04.2020 - Current
Administrator - Office Manager
AK Behavioral Health Clinic
04.2019 - 04.2020
Divisional Training Manager
Advance America
10.2006 - 04.2020
Bachelor of Science - HealthCare Administration
Purdue Global University
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