Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Self-Sufficiency Counselor
County Of Tulare - Health & Human Services Agency
2018.03 - Current
Interview applicants and explain scope of different available benefits and programs.
Maintain detailed records of client interactions using specialized case management software systems, ensuring accurate reporting and evaluation of program efficacy.
Conduct comprehensive income calculations for clients seeking public assistance, ensuring appropriate benefit levels are assigned based on financial need.
Assist clients in understanding complex program requirements through clear explanations and provision of informational resources.
Support colleagues during periods of high workload volume by prioritizing tasks effectively and assisting with overflow case management duties when needed.
Demonstrate attention to detail when reviewing applications for accuracy, completeness, and adherence to guidelines.
Schedule appointments with applicants to gather information and explain benefits processes.
Cashier
Palace Food Depot
2016.06 - 2018.02
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Answered questions about store policies and addressed customer concerns.
Sales Associate
JCPenney
2008.06 - 2013.02
Organized racks and shelves to maintain store visual appeal.
Handled sales transactions efficiently while adhering to company sales handling policies, ensuring accuracy in all financial exchanges.
Helped customers locate products and checked store system for merchandise at other sites.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Education
Yuma High School
Yuma, AZ
Skills
Problem-Solving
Attention to Detail
Dependable and Responsible
Multitasking
Computer Skills
Organization and Time Management
Teamwork and Collaboration
Friendly, Positive Attitude
Timeline
Self-Sufficiency Counselor
County Of Tulare - Health & Human Services Agency
2018.03 - Current
Cashier
Palace Food Depot
2016.06 - 2018.02
Sales Associate
JCPenney
2008.06 - 2013.02
Yuma High School
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