Betsabe Arzola
Tulare,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Self-Sufficiency Counselor
County Of Tulare - Health & Human Services Agency
03.2018 - Current
- Interview applicants and explain scope of different available benefits and programs.
- Maintain detailed records of client interactions using specialized case management software systems, ensuring accurate reporting and evaluation of program efficacy.
- Conduct comprehensive income calculations for clients seeking public assistance, ensuring appropriate benefit levels are assigned based on financial need.
- Assist clients in understanding complex program requirements through clear explanations and provision of informational resources.
- Support colleagues during periods of high workload volume by prioritizing tasks effectively and assisting with overflow case management duties when needed.
- Demonstrate attention to detail when reviewing applications for accuracy, completeness, and adherence to guidelines.
- Schedule appointments with applicants to gather information and explain benefits processes.
Cashier
Palace Food Depot
06.2016 - 02.2018
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Answered questions about store policies and addressed customer concerns.
Sales Associate
JCPenney
06.2008 - 02.2013
- Organized racks and shelves to maintain store visual appeal.
- Handled sales transactions efficiently while adhering to company sales handling policies, ensuring accuracy in all financial exchanges.
- Helped customers locate products and checked store system for merchandise at other sites.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Yuma High School
Yuma, AZSkills
- Problem-Solving
- Attention to Detail
- Dependable and Responsible
- Multitasking
- Computer Skills
- Organization and Time Management
- Teamwork and Collaboration
- Friendly, Positive Attitude
Timeline
Self-Sufficiency Counselor
County Of Tulare - Health & Human Services Agency
03.2018 - Current
Cashier
Palace Food Depot
06.2016 - 02.2018
Sales Associate
JCPenney
06.2008 - 02.2013
Yuma High School
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