Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Betsabe Garcia

Midland ,Texas

Summary

Dynamic technician with a proven track record at Core Scientific, excelling in troubleshooting and optimizing data center performance. Recognized for enhancing customer satisfaction through effective communication and attention to detail. Skilled in diagnostic testing and committed to maintaining safety protocols, contributing to a culture of continuous improvement and operational excellence.

Overview

5
5
years of professional experience

Work History

Technician

JLL, Jones Lang LaSalle
03.2025 - Current
  • Assisted in troubleshooting and repairing equipment to ensure optimal functionality.
  • Learned and adhered to safety protocols while performing maintenance tasks.
  • Operated diagnostic tools to identify issues in machinery and systems.
  • Supported senior technicians in routine inspections and repairs of devices.
  • Maintained accurate logs of maintenance activities and equipment status.
  • Collaborated with team members to improve workflow efficiency during service operations.
  • Adapted quickly to new technologies and processes in a fast-paced environment.
  • Contributed to maintaining a clean and organized workspace for effective operations.
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
  • Optimized system performance thorough testing and analysis.
  • Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
  • Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
  • Streamlined processes by implementing efficient workflows and improving technician training programs.
  • Facilitated seamless software upgrades, minimizing disruptions to daily operations.
  • Optimized network performance, conducting regular updates and patches to software systems.
  • Enhanced team productivity with thorough training on new technologies and procedures.
  • Enhanced safety protocols, conducting regular inspections and safety drills for technical team.
  • Improved system efficiency by implementing regular maintenance schedules for all technical equipment.
  • Conducted detailed diagnostics to identify issues, leading to decrease in system downtimes.
  • Fostered culture of continuous improvement, encouraging innovation and efficiency in technical processes.
  • Increased equipment lifespan, performing preventive maintenance and timely repairs.
  • Ensured reliable network connectivity, closely monitoring system performance and making adjustments as needed.
  • Completed preventive maintenance on machines to enhance production and maintain quality.
  • Inspected, evaluated and calibrated electrical and mechanical systems and components.
  • Worked with diverse types of weather and ground conditions.
  • Diagnosed and repaired problems with electrical and mechanical systems.
  • Streamlined communication, introducing centralized platform for logging and tracking technical issues.

Multi Skilled Worker

Salute Mission Critical
10.2023 - 03.2025
  • Operated machinery to complete production tasks efficiently and accurately.
  • Collaborated with team members to ensure smooth workflow and adherence to safety standards.
  • Assisted in training new employees on operational procedures and equipment usage.
  • Maintained cleanliness and organization of work area to enhance productivity.
  • Monitored inventory levels and reported shortages to management for timely replenishment.
  • Executed quality control checks on finished products to meet company standards.
  • Adapted quickly to changing demands, demonstrating flexibility in task assignments.
  • Maintained work areas by cleaning and straightening for maximum productivity and safety.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently met deadlines under pressure while maintaining high-quality work output in a fast-paced environment.
  • Improved team morale and productivity through effective communication and active listening skills.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Generated reports detailing findings and recommendations.
  • Collected, arranged, and input information into database system.
  • Frequently inspected production area to verify proper equipment operation.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Trained new team members by relaying information on company procedures and safety requirements.

Data Center Technician

Core Scientific
03.2021 - 10.2023
  • Monitored and maintained data center equipment to ensure optimal performance and reliability.
  • Executed routine inspections and preventive maintenance on servers and networking hardware.
  • Assisted in troubleshooting technical issues, providing timely solutions to minimize downtime.
  • Collaborated with team members to implement best practices for system upgrades and installations.
  • Documented maintenance activities and operational procedures for improved team communication.
  • Supported inventory management by tracking equipment status and coordinating procurement needs.
  • Utilized monitoring tools to analyze system performance metrics, identifying areas for improvement.
  • Trained new technicians on safety protocols, operational procedures, and equipment handling practices.
  • Moved and installed shelves, power strips, rails, servers, switches and other equipment.
  • Installed and managed structured cabling infrastructure.
  • Collaborated with team members to improve overall service delivery, resulting in increased client satisfaction ratings.
  • Accepted tasks and documented status using ticketing system, time reports and email.
  • Streamlined processes for hardware installation, saving time and reducing potential errors during deployment.
  • Optimized data center performance through regular equipment audits and updates, ensuring optimal functionality.
  • Dressed and labeled cables for easy identification and traceability.
  • Recorded received products into database using asset tags information, product manufacturer, model and serial number.
  • Identified and reported problem devices and replaced defective parts.
  • Integrated fiber-optic and copper cabling technologies with components of new and existing network infrastructures.
  • Supported senior teammates performing crisis management during critical situations or major service outages.
  • Conducted inventory control and reported stock or receiving discrepancies identified when comparing inventory records with physical items or received products and packing slip.
  • Mentored junior staff members providing valuable technical knowledge-sharing opportunities that fostered a supportive work culture within the team.
  • Entered device locations and cable connections into database.
  • Implemented effective monitoring tools that proactively alerted technicians of potential issues within the data center infrastructure.
  • Played key role in disaster recovery drills, ensuring all staff were well-prepared for emergency situations.
  • Developed and maintained comprehensive inventory records, streamlining asset management and reducing procurement times.
  • Maintained strict adherence to safety protocols, ensuring safe working environment for all staff.

Q/A, Q/C

Aerotek
02.2020 - 01.2021
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Paid attention to detail while completing assignments.
  • Organized and detail-oriented with a strong work ethic.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Education

High School Diploma -

Fabens High School
Fabens, TX
05.2007

Skills

  • Attention to detail
  • Customer service
  • Works Well Under Pressure
  • Multitasking and organization
  • Troubleshooting
  • Written/Verbal communication
  • Power Tools and Equipment
  • Troubleshooting and diagnosis
  • Regulatory compliance
  • Diagnostic testing
  • Computer troubleshooting
  • Data analysis
  • Health and safety regulations
  • Equipment operation
  • File and record maintenance
  • Verbal and written communication
  • Critical thinking
  • Loading and unloading
  • Problem-solving
  • Staff education and training
  • Blueprint reading
  • Electrical repair
  • Heavy lifting
  • System troubleshooting
  • Quality control

Languages

Spanish
Native or Bilingual

Timeline

Technician

JLL, Jones Lang LaSalle
03.2025 - Current

Multi Skilled Worker

Salute Mission Critical
10.2023 - 03.2025

Data Center Technician

Core Scientific
03.2021 - 10.2023

Q/A, Q/C

Aerotek
02.2020 - 01.2021

High School Diploma -

Fabens High School

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Betsabe Garcia