Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Cashier
Betsabe Licea

Betsabe Licea

Austin,TX

Summary

Experienced hairdresser and cosmetologist with 30 years of experience in high-end salons, specializing in cutting, coloring, and styling. Highly skilled in managing salons, providing exceptional customer service, and training other professionals. Certified in Brazilian Blowout and dental assisting, with a strong background in advertising, sales, and freelance makeup artistry.

Flexible hard worker ready to learn and contribute to team success.

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

Friendly professional dedicated to providing exceptional service to clients through delivery of beauty services. Energetic professional with excellent skill and technique.

Creative Licensed Master Cosmetologist with a wide range of experience in diverse salon environments. Strengths include knowledge of advanced cosmetology techniques, as well as strong customer service skills. Proven ability to boost client satisfaction and loyalty through personalized attention, professionalism, and mastery of hair artistry. Have consistently made positive impacts in previous roles by introducing innovative styling methods and improving salon efficiency through effective scheduling and inventory management.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Licensed Master Cosmetologist

Collin Raymond Salon & Dry Bar
Plano
01.2016 - 11.2024
  • Scheduled appointments for clients based on availability of stylists.
  • Created custom styles tailored to individual preferences using scissors, clippers, razors, combs, brushes, curling irons, flat irons.
  • Responded promptly to customer inquiries via phone or email.
  • Trained new staff members in proper techniques for cutting, styling, and coloring hair.
  • Provided professional consultations to clients regarding hairstyling and beauty treatments.
  • Assisted with salon promotions by designing attractive displays and creating promotional materials.
  • Displayed strong communication skills when interacting with customers or other professionals.
  • Checked inventory levels regularly to ensure that sufficient quantities of supplies were available at all times.
  • Demonstrated knowledge of current trends in fashion magazines or online sources.
  • Performed chemical services such as coloring, highlighting, and perms according to client requests.
  • Managed cash register transactions accurately during checkout process.
  • Analyzed client's hair type to recommend appropriate products for haircare needs.
  • Developed a loyal customer base through excellent customer service skills.
  • Researched new product lines and vendors as needed for optimal quality results.
  • Ordered supplies necessary for the daily operations of the salon.
  • Maintained cleanliness of work station and ensured sanitary conditions were met at all times.
  • Attended classes and seminars related to cosmetology trends and advancements in the industry.
  • Greeted customers upon entering the salon and provided them with refreshments.
  • Instructed clients on proper home care techniques to maintain their desired look.
  • Kept notes listing preferences and services provided to clients for quick reference.
  • Met with customers to discuss style preferences and special requirements before treatment.
  • Performed rejuvenation techniques on all types of skin and hair.
  • Engaged positively with clients to deliver memorable customer experiences that resulted in repeat business.
  • Delivered roots and gloss treatment, balayage highlights, and toning glaze treatment.
  • Treated customers to shampooing and head massage to promote loyalty.
  • Introduced customers to cutting-edge beauty trends and products where applicable.
  • Backed up reception desk by answering phones, scheduling appointments, and processing payments.
  • Assisted with basic bookkeeping, filing and maintaining clients' records.
  • Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
  • Fostered clean and sanitary work environment to protect customers and staff from infection.
  • Designed cleaning schedules and organizational systems for treatment and sales areas.
  • Washed, colored, cut and styled hair for high volume of clients daily.
  • Maintained relationships with long-term clients while successfully handling daily walk-in appointments.
  • Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
  • Responded to customer inquiries by phone, email, and in person.
  • Customized styles, services and products to suit client needs and maintain customer satisfaction.
  • Bleached, dyed or tinted hair using applicator or brush.
  • Offered clients catalog showcasing hairstyle, cut and color options to meet individual preferences.
  • Used curlers, rollers and curling irons to press and curl hair.
  • Trained or supervised other hairstylists, hairdressers and assistants.
  • Applied water or setting, straightening or waving solutions to hair.
  • Kept work stations clean and sanitized scissors, combs and other styling tools.
  • Cut, trimmed and shaped hair or hairpieces using clippers and scissors.
  • Shaped eyebrows and removed facial hair using depilatory cream, tweezers or wax.
  • Shaved, trimmed and shaped beards and mustaches.
  • Shampooed, conditioned and dried hair and scalp or hairpieces.

Freelance Makeup Artist

DALLAS
01.2012 - 01.2015
  • Provided personalized makeup services for a variety of events, including weddings, fashion shows, and corporate events.
  • Served as the leading makeup artist for Long Home in the Texas region.

Hairdresser & Cosmetologist

Aveda Concept Salon
Carrollton
01.1997 - 01.2013
  • Managed a team of stylists, enhancing overall performance and client satisfaction.
  • Performed a wide range of styling and coloring services, specializing in high-end products.
  • Conducted stage work and workshops as a color educator.
  • Consistently achieved high customer satisfaction scores through exceptional service and personalized care.
  • Trained new staff members in proper procedures for cutting, styling and colouring hair.
  • Analyzed hair texture and condition before recommending appropriate styling methods.
  • Assisted colleagues in setting up stations before starting a shift or closing down after it ends.
  • Ordered supplies from vendors when needed to ensure adequate stock is available at all times.
  • Upsold additional services like styling products or accessories to increase revenue for the business.
  • Followed safety protocols when handling chemicals or sharp instruments like scissors or razors.
  • Applied a variety of chemical treatments such as perming, relaxing or straightening services.
  • Suggested retail products to clients that would help them maintain their style.
  • Resolved any customer complaints quickly in an efficient manner while maintaining professionalism.
  • Developed relationships with regular clients by providing excellent customer service.
  • Cut, styled and coloured customer's hair according to their preference using scissors, clippers and colouring products.
  • Cleaned work area thoroughly after each shift ensuring all tools were properly stored away.
  • Maintained cleanliness of salon equipment, tools and work areas.
  • Ensured client satisfaction with the quality of service provided.
  • Provided consultations to discuss hairstyle options for clients.
  • Kept up with current trends in the industry by attending classes or seminars.
  • Performed various spa services including scalp massage, deep conditioning treatment and facial waxing.
  • Advised clients on how to maintain their hairstyles at home between visits.
  • Attended fashion shows and other events to stay updated on new styles and techniques.
  • Maintained accurate records of client's details including name, contact number, payment information.
  • Shampooed, conditioned and blow-dried client's hair.
  • Greeted customers, answered phones and booked appointments.
  • Evaluated client hair type, condition, and desired outcome to determine ideal services.
  • Colored, cut and installed extensions according to style photos and client specifications.
  • Backed up reception desk by answering phones, scheduling appointments, and processing payments.
  • Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
  • Monitored, tracked, and recorded client satisfaction to maintain positive ratings.
  • Employed styling techniques and hair product routines specifically tailored to Afro-textured hair.
  • Collected payment from customers and scheduled next appointments.
  • Beautified customers by performing facials and waxing.
  • Applied makeup to achieve desired day-to-day and special event looks.
  • Washed, colored, cut and styled hair for high volume of clients daily.
  • Pursued continuing education and training to stay up to date with new trends and techniques.
  • Supervised front-end of salon, booked appointments, inventoried sales area and coordinated employee schedules to maximize operations.
  • Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings.
  • Mentored new staff to enhance personal growth and increase productivity.
  • Pre-booked future appointments to increase repeat business.
  • Shaved, trimmed and shaped beards and mustaches.
  • Bleached, dyed or tinted hair using applicator or brush.
  • Trained or supervised other hairstylists, hairdressers and assistants.

Education

Cosmetology Certification -

Toni & Guy Academy
01.1997

Skills

  • Advanced cutting and coloring techniques
  • Proficient in Aveda salon concepts
  • Excellent communication and interpersonal skills
  • Strong organizational and management capabilities
  • Proficient with computers
  • Expertise in sales and advertising strategies
  • Certified Brazilian Blowout Specialist
  • Freelance makeup artist
  • Hair cutting
  • Coloring techniques
  • Chemical services
  • Client consultations
  • Inventory management
  • Customer service
  • Team leadership
  • Employee training
  • Time management
  • Sales techniques
  • Sanitation practices
  • Relationship building
  • Problem solving
  • Hair extension application
  • Precision haircutting
  • Acrylic nail art
  • Bridal styling
  • Paraffin treatments
  • Creative updos
  • Gel polish application
  • Manicure techniques
  • Balayage expertise
  • Facial waxing
  • Nail enhancements
  • Eyelash extensions
  • Makeup artistry
  • Advanced coloring techniques
  • Keratin treatments
  • Product expertise
  • Beard trimming
  • Salon management
  • Selling and upselling
  • Product demonstrations

Certification

  • Brazilian Blowout Certified, Certified three times
  • Dental Assisting Certification

Additional Information

Committed to ongoing education and training in the latest trends and techniques., Known for being outgoing, people-friendly, and highly social., Successful track record in both freelance and salon environments.

Timeline

Licensed Master Cosmetologist

Collin Raymond Salon & Dry Bar
01.2016 - 11.2024

Freelance Makeup Artist

01.2012 - 01.2015

Hairdresser & Cosmetologist

Aveda Concept Salon
01.1997 - 01.2013

Cosmetology Certification -

Toni & Guy Academy

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