Summary
Overview
Work History
Education
Skills
Timeline
Generic

Betsabe Richardson

Carrollton

Summary

Analytical Liability Adjuster known for high productivity and efficient completion of tasks. Possess specialized skills in claims analysis, risk assessment, and negotiation strategies. Excel at communication, problem-solving, and decision-making, ensuring thorough investigation and fair settlements.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Skilled Liability Adjuster with strong background in claim settlement and negotiation. Proven ability to manage high volume of insurance claims, ensuring accurate and timely resolution. Strengths include solid understanding of liability laws and regulations, exceptional communication skills, and demonstrated capacity to build rapport with clients, enhancing satisfaction levels. Previous roles have seen significant improvements in operation efficiency due to strategic plan implementation.

Overview

27
27
years of professional experience

Work History

Liability Adjuster

Connect Insurance
Plano
10.2022 - 02.2023
  • Responsible for the non injury personal auto claims, to include coverage investigation, liability investigation, any troubleshooting, and settlement of damages. Total inventory of 100 plus claims.

Unrepresented Bodily Injury adjuster

Progressive Insurance
Dallas
03.2022 - 06.2022
  • Responsible for coverage review, investigation of liability, evaluation of injury and property damage, and settlement of total loss and bodily injury claims for unrepresented claimants.

Member Engagement Coordinator

Signify Health
Dallas
09.2020 - 05.2021
  • Scheduled in home and virtual wellness assessments for various clients.

Underwriting customer service associate

Homeowners Of America
Irving
06.2020 - 08.2020
  • Assisted the underwriting department with updates to mortgagee updates and various other tasks as needed.

Claims Adjuster

Kemper Insurance
Dallas
09.2019 - 10.2019
  • Responsible for coverage review, investigation of liability, evaluation of injury and property damage for non standard policies.

Complex bodily injury adjuster

State Farm
Dallas
07.2013 - 05.2018
  • Complex bodily injury claims adjuster: I handled both represented and unrepresented bodily injury auto claims - to include 1st call settlements to attorney negotiations or litigation.

CSR2

Geico Insurance
Dallas
12.1995 - 02.2012
  • Started my career as loss intake to liability adjuster from 1989 -2012.

Education

Certificate -

CBM Education

Fashion design/marketing

Bauder Fashion College

Diploma -

J.W. Nixon High School

Skills

  • Coverage investigation
  • Claims negotiation
  • Damage evaluation
  • Settlement strategies
  • Customer relationship management
  • Policy review
  • Effective communication
  • Claims investigation

Timeline

Liability Adjuster

Connect Insurance
10.2022 - 02.2023

Unrepresented Bodily Injury adjuster

Progressive Insurance
03.2022 - 06.2022

Member Engagement Coordinator

Signify Health
09.2020 - 05.2021

Underwriting customer service associate

Homeowners Of America
06.2020 - 08.2020

Claims Adjuster

Kemper Insurance
09.2019 - 10.2019

Complex bodily injury adjuster

State Farm
07.2013 - 05.2018

CSR2

Geico Insurance
12.1995 - 02.2012

Certificate -

CBM Education

Fashion design/marketing

Bauder Fashion College

Diploma -

J.W. Nixon High School
Betsabe Richardson