Betsaida (Betsy) Brito
HR Professional
Kissimmee,Florida
Summary
Qualified human resources professional experienced in helping businesses attract and retain quality talent. Innovative problem solver dedicated to continuous improvement and efficiency. Proven skills with Benefits administration, accounting, payroll, and delivering effective training programs. Knowledgeable in all areas of regulatory compliance and HR systems. Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.
Overview
16
16
years of professional experience
Work History
HR Generalist
Productive Playhouse
02.2023 - Current
- Planned and managed recruitment activities for white collars using strategic personnel, staffing, and position management practices.
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes, and talent management.
- Liaised between management and employees to deliver conflict resolution, alleviate problems, and interpret compensation and benefits policies.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Resolved employee complaints and grievances successfully through mediation and collaboration.
- Conducted workplace compliance training to reduce liability risks and operate effectively.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Coordinated implementation of people-related services, policies and programs through departmental staff.
- Collaborated with managers to identify and address employee relations issues.
- Administered employee benefits programs and assisted with open enrollment.
- Advocated for staff members, helping to identify and resolve conflicts.
Senior HR Business Partner
DHL ECommerce
04.2021 - 02.2023
- Managed full cycle of onboarding new employees.
- Advised senior management on organizational development and change management initiatives.
- Investigated and liaised with legal department to respond to complaints of harassment, discrimination, employee grievances, and other sensitive issues and prepared position statements for EEOC.
- Collaborated with leadership to assess and improve policies across board.
- Promoted and enabled necessary changes to align operations with strategic plans.
- Collaborated closely with internal teams to develop and implement successful human resources systems and processes.
- Conducted employee surveys and interviews to evaluate employee engagement and job satisfaction levels.
- Developed and maintained relationships with recruitment agencies, industry professionals and government agencies for successful recruitment efforts.
- Facilitated team-building activities and initiatives, improving collaboration and engagement.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
- Instructed senior leaders on appropriate employee corrective steps.
- Maintained confidential nature of employee and company proprietary and privileged information used or observed in course of performing job duties.
- Identified HR training needs and conducted training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity, and within company to reach business goals.
- Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement.
Senior HR Generalist
Burris Logistics
04.2019 - 03.2021
- Created recruitment strategies to find best candidates for each opening.
- Developed strategies to increase employee satisfaction and reduce turnover.
- Led special training courses such as yearly sexual harassment seminars.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Developed and coordinated employee training programs to improve productivity and performance.
- Analyzed and reported on employee turnover rates to determine root causes and make recommendations for improvement.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Managed payroll processing and benefits to compensate employees for service rendered.
- Collaborated with managers to identify and address employee relations issues.
- Coordinated implementation of people-related services, policies and programs through departmental staff.
- Administered employee benefits programs and assisted with open enrollment.
- Developed and monitored employee recognition programs.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Advocated for staff members, helping to identify and resolve conflicts.
Senior HR Coordinator/Office Manager
Katmandu Group
08.2018 - 04.2019
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
- Completed employee employment verifications and unemployment paperwork prior to hire or termination.
- Maintained human resources information system and kept employee files up to date and accurate.
- Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
- Supported employee relations, cultivating retention with welcoming and inclusive work culture.
- Contributed to development and maintenance of personnel policies to streamline and standardize procedures.
- Handled employee inquiries and complaints regarding policy and benefits issues.
- Coordinated and administered employee health insurance and retirement plans.
- Conducted new employee onboarding and provided ongoing orientation training.
HR Generalist
Path Medical
02.2017 - 08.2018
- Planned and managed recruitment activities for new hires using strategic personnel, staffing, and position management practices.
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes, and talent management.
- Liaised between management and employees to deliver conflict resolution, alleviate problems, and interpret compensation and benefits policies.
- Briefed job applicants regarding responsibilities, benefits and schedules to provide information regarding job specifications and logistics.
- Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
- Managed payroll processing and benefits to compensate employees for service rendered.
- Resolved employee complaints and grievances successfully through mediation and collaboration.
- Performed budget analysis to control expenditures and predict future budget needs.
- Analyzed and reported on employee turnover rates to determine root causes and make recommendations for improvement.
- Created and delivered HR training sessions to staff, managers and executives.
- Developed and monitored employee recognition programs.
- Assisted with writing job postings and job descriptions for boards.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Collaborated with managers to identify and address employee relations issues.
- Conducted performance reviews and provided feedback to managers on employee performance.
- Advocated for staff members, helping to identify and resolve conflicts.
HR and Administrative Manager
Nexus RD
02.2008 - 01.2017
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Trained employees in company and regulatory compliance requirements to promote conformance.
- Verified customer information for orderly, up-to-date online systems.
- Met department budgets by monitoring and reporting on office expenses.
- Interviewed, recruited and onboarded new staff for high-performing administration teams.
- Delivered performance reviews, recommending additional training or advancements.
- Streamlined and improved administrative operations by identifying automation opportunities.
- Negotiated and executed contracts on behalf of department.
- Created organized filing system to manage department documents.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Coordinated office events, seminars and meetings for staff and clients.
- Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Developed internal requirements and standards to minimize regulatory risks and liability across programs.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Created reports, presentations and other materials for executive staff.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Completed bi-weekly payroll for 45 employees.
- Organized and updated databases, records and other information resources.
Education
BBA - Human Resources Management
Universidad Apec
Dominican Republic09.2008
Skills
- Training Development
- Organizational Development
- Talent Management
- Management Development
- Benefits Administration
- Employee Retention
- Training and Mentoring
- Project Planning
- Negotiation
- Data Evaluation
- Employee Relations
- Candidate Sourcing
- Employee Onboarding
- Event Management
- Complex Problem-Solving
- Confidential Document Control
- Microsoft Office Suite
- Talent Acquisition
- Performance Management
Languages
Spanish
Native or Bilingual
Timeline
HR Generalist
Productive Playhouse
02.2023 - Current
Senior HR Business Partner
DHL ECommerce
04.2021 - 02.2023
Senior HR Generalist
Burris Logistics
04.2019 - 03.2021
Senior HR Coordinator/Office Manager
Katmandu Group
08.2018 - 04.2019
HR Generalist
Path Medical
02.2017 - 08.2018
HR and Administrative Manager
Nexus RD
02.2008 - 01.2017
BBA - Human Resources Management
Universidad Apec
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