Multi-tasking non-profit communications professional known for positive workplace culture and dependable, quality output. Customer-oriented team player with demonstrated digital marketing expertise, always mindful of diverse stakeholders.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Communications and Membership Manager
Population Association of America
01.2019 - Current
Oversee multi-organization portfolio of digital programs including websites, applications, databases, and marketing platforms to support program areas including membership, fundraising, awards, publications, events, and advocacy
Develop and execute marketing plans and digital strategy
Lead build and re-design of new organization websites and microsites
Maintain positive customer relations by addressing problems head-on and implementing successful corrective actions.
Serve as staff administrator for sister organization Association of Population Centers (APC), and communications for Society of Labor Economists (SOLE)
Devise and implement new programs to produce additional revenue for all organizations
Freelance Social Media
PEAK Grantmaking
01.2015 - 01.2020
Write and schedule tweets for events, articles, programs and the journal
Draft blog posts as assigned.
Manager, Marketing Resources
National Association of Home Builders
07.2014 - 12.2018
Wrote engaging and successful copy for membership development initiatives including marketing collateral, promotions, scripts, leadership reports and online content
Created targeted communications, promotions and materials for more than 700 local home building associations across the country
Managed all e-mail marketing, web presence and social media channels for membership initiatives
Developed and provided editorial content including videos recognizing members, blog articles interviewing members, and encouraging the development of member-generated content
Track and evaluate strategies with analytics to determine effectiveness
Marketing and Communications Manager
American Political Science Association
11.2010 - 07.2014
Coordinated promotional materials and publications for external consumption including media, conferences, higher education, and Congress
Boosted social media followers and engagement exponentially; over 2,000% in 2 years
Created in-house design solutions for print and online publications, collateral, and other outreach, ensuring proper use of the logo and maintaining brand consistency
Managed private social network community and monitored public networks to escalate any issues or identify member needs
Managed all marketing campaigns by assisting internal stakeholders with strategy, layout, technical help, and execution, including monthly e-newsletter received by 14,000 members
Maintained all organization websites, troubleshot technical issues, as well as built online components at staff request
Developed digital analytics reports to share with internal teams, executives and leadership
Supervised one staff member on the marketing and communications team
Account Coordinator and Communications Manager
ASCENT Management LLC
01.2009 - 11.2010
Implemented all marketing and communications strategies for three association clients
Led professional development programs, including executing and marketing the organization’s first webinar series including promotion, training speakers, and troubleshooting technology
Managed awards program and served as staff liaison for national committees of volunteers and board of directors
Coordinated advertising insertions, as well as the design and print of direct mail pieces
Assisted with local event execution, administrator and registration
Education
Bachelor of Arts - Communications and Media Studies
Fordham University
05.2007
Skills
Direct, clear, and concise copy writing
Brand management
Customer service
Detail-oriented
Social media marketing and monitoring
Expert with various e-mail marketing platforms
Expert with various Association Management Systems (AMS)
Expert with various Content Management Systems (CMS)
Proficient video editing
Basic HTML
Certification
Association Academy Association Membership Growth Course, 2023
Timeline
Communications and Membership Manager
Population Association of America
01.2019 - Current
Freelance Social Media
PEAK Grantmaking
01.2015 - 01.2020
Manager, Marketing Resources
National Association of Home Builders
07.2014 - 12.2018
Marketing and Communications Manager
American Political Science Association
11.2010 - 07.2014
Account Coordinator and Communications Manager
ASCENT Management LLC
01.2009 - 11.2010
Bachelor of Arts - Communications and Media Studies
Fordham University
Association Academy Association Membership Growth Course, 2023
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