Summary
Overview
Work History
Education
Skills
Timeline
Generic

Betsy Baker

Summary

Seasoned administrative professional with over 20 years of human resources, finance and executive level support experience. Expertise in calendaring, travel arrangements, budget management and event planning.

Overview

28
28
years of professional experience

Work History

Business Officer II

North Carolina State University
04.2024 - Current
  • Manage a multi-million dollar departmental budget; reconcile personnel and operating expenses on a daily and monthly basis; work closely with our department head to plan for current and upcoming fiscal year expenses
  • Approve all travel authorizations and reimbursement requests; work with faculty to make travel arrangements and process conference expenses; assist with both domestic and international travel arrangements
  • Handle all student employee new hire, salary, termination and position changes in campus' PeopleSoft HR system
  • Liaison between department and college human resources and business offices


Executive Assistant to the Assistant Vice Chancellor and Senior Associate Athletic Director for Academics

North Carolina State University
11.2015 - 03.2024
  • Managed the Assistant Vice Chancellor's extensive calendar; worked with other university administrative contacts to schedule meetings with Deans and Vice Chancellors; assisted with presentation and report preparation
  • Coordinated departmental meetings; handled all planning and arrangements for both on and off-site meetings as well as annual departmental retreat; coordinated all departmental lunches/catering needs
  • Extensive budget planning for each upcoming fiscal year; processed vouchers and handled all purchasing for the department; monthly budget tracking and oversight as well as departmental purchasing card reconciliation for multiple users
  • Handled departmental employee recruitment; in charge of interview schedules and creating itineraries for job candidates; handled all communication between department and job candidates; coordinated all candidate travel arrangements; posted jobs on off-campus recruitment sites; maintained job descriptions
  • Handled travel arrangements for departmental staff; including flights, hotel and conference registration payments
  • Maintained personnel files; Created materials in Google drive, and Microsoft suite; managed agendas for departmental meetings, coordinated all room reservations in Case Academic Center; main building facilities contact


Administrative Support Associate

UNC General Administration
06.2015 - 10.2015
  • Managed two Vice Presidents' calendars; processed travel authorizations and reimbursements
  • Submitted and created expense and purchasing vouchers; reconciled travel and office supply expenses; coordinated events; created memos and other documents; tracked expenditures and data in MS Excel; created conference meeting approval forms

Disability Determination Specialist

North Carolina Disability Determination Services
09.2013 - 05.2015
  • In charge of compiling and documenting both mental and physical disability cases, as well as children's disability cases; made disability determinations based on a claimant's impairments and how those impairments aligned with federal disability laws
  • Contacted claimants and confirmed their work history, details of their impairments, current medical sources and information about their activities of daily living
  • Worked on disability reconsiderations; problem/reassigned cases; researched medical information when necessary; consulted with physicians and psychological consultants to make the best decision regarding a claimant's impairment; assisted other examiners with their workloads; analyzed and summarized detailed medical records on a daily basis

Benefits Specialist

Easter Seals UCP of North Carolina and Virginia
04.2013 - 08.2013
  • Processed all benefit enrollments and termination actions; first-line contact for employee benefit questions; maintained benefit files

Human Resources Specialist

DH Hill Library North Carolina State University
04.2012 - 04.2013
  • Entered new hire, termination, status change, salary change and work against actions in Peoplesoft system for approximately 400 library employees
  • Completed I-9 and eVerify for all new hires; handled new hire orientation; conducted leave and time keeping training for new employees; served as web leave administrator; payroll entry for library hourly employees
  • First-line contact to answer benefit and payroll questions for library employees; respond to employee requests regarding leave, FMLA and payroll issues

Disability Specialist

North Carolina Disability Determination Services
09.2006 - 04.2012
  • Contacted claimants and confirmed their work histories, details of their impairments, current medical sources and information about their activities of daily living; compiled both mental and physical cases; made disability determinations based on claimant's impairments and how these impairments align with federal disability laws; examined problem/reassigned cases; researched medical information when necessary; consulted with physicians and psychological consultants to make the best decision regarding a claimant's impairment
  • Multiple years of outstanding level statistics; as well as outstanding ratings in overall quality and mid-line review case quality; assisted other examiners with their workloads; analyzed and summarized detailed medical records on a daily basis

Executive Assistant to the Vice President of Human Resources/HR Generalist

Raleigh Technical Consulting
09.1997 - 12.2006
  • Managed executive calendars, scheduled meetings and appointments and coordinated travel arrangements
  • Handled new-hire orientation and basic recruiting tasks for talent searches
  • Handled data entry of all new hire, termination and position/salary changes in our HRIS system
  • Implemented and conducted orientation for new hires
  • Updated and maintained confidential personnel databases and records
  • Upheld strict timetables by maintaining an accurate, balanced calendar for the vice-president of human resources
  • Handled logistics, catering, agendas and travel arrangements for meetings and event planning for executive level staff; coordinated both on and off-site company wide events


Education

Bachelor of Arts - English

North Carolina State University
Raleigh, NC

Certification course - Human Resources

Duke University
Durham, NC

Skills

  • Operations management
  • Accounting control
  • Time management
  • Human resources management
  • Verbal communication
  • Team collaboration
  • Corporate event management
  • Eye for detail
  • Managing multiple priorities
  • Financial reporting
  • Managing multiple projects
  • Executive support

Timeline

Business Officer II

North Carolina State University
04.2024 - Current

Executive Assistant to the Assistant Vice Chancellor and Senior Associate Athletic Director for Academics

North Carolina State University
11.2015 - 03.2024

Administrative Support Associate

UNC General Administration
06.2015 - 10.2015

Disability Determination Specialist

North Carolina Disability Determination Services
09.2013 - 05.2015

Benefits Specialist

Easter Seals UCP of North Carolina and Virginia
04.2013 - 08.2013

Human Resources Specialist

DH Hill Library North Carolina State University
04.2012 - 04.2013

Disability Specialist

North Carolina Disability Determination Services
09.2006 - 04.2012

Executive Assistant to the Vice President of Human Resources/HR Generalist

Raleigh Technical Consulting
09.1997 - 12.2006

Bachelor of Arts - English

North Carolina State University

Certification course - Human Resources

Duke University