Betsy Campbell
Ralph,AL
Summary
I am highly adaptable and strive to give 100% in all I do. I take pride in my work and enjoy working with others.
Overview
20
20
years of professional experience
Work History
Quality Engineering Technician
ANEL CORPORATION
Winona , MS
09.2023 - Current
- Analyzed customer complaints and feedback, conducted investigations, and implemented appropriate corrective actions.
- Developed and maintained Quality Assurance procedures in accordance with ISO 9001 standards.
- Assisted in the design and implementation of new processes for improved product quality.
- Reviewed engineering drawings, process specifications, test requirements, inspection plans, and other technical documents for accuracy.
- Conducted internal audits to ensure compliance with regulatory requirements and company policies and procedures.
- Monitored production activities to ensure conformance to established methods and procedures.
- Investigated non-conformances using problem solving techniques such as 8D or 5 Why's methodologies.
- Developed reports summarizing key metrics related to product quality including defect rates, cycle time reduction efforts.
- Collaborated with cross-functional teams to develop solutions that improve overall product quality.
- Organized meetings with stakeholders to discuss current issues regarding product quality assurance programs.
- Participated in continuous improvement initiatives by identifying opportunities for process optimization based on best practices from industry standards.
- Maintained ISO documents within manufacturing facilities to comply with applicable regulations.
Associate Manufacturing Manager
Milwaukee Tool
Greenwood , MS
10.2022 - 06.2023
- Hired and managed 218 permanent and seasonal staff.
- Reduced expenses by aligning resources to minimize impact on production or cost.
- Reviewed operations and conferred with technical and administrative staff to resolve production and processing problems.
- Developed production tracking and quality control systems, analyzing production, quality control, maintenance and other operational reports to detect production problems.
- Exceeded team goals by partnering with staff to share and implement best practices to achieve monthly quotas.
- Worked closely with budgeting to ensure that the department remain profitable.
- Performed root cause analysis on defective parts and components.
- Conducted failure analysis investigations on returned items, identified root causes and provided corrective action recommendations.
- Provided technical support for the implementation of new systems, processes and equipment related to quality assurance activities.
- Applied statistical methods such as Six Sigma tools to analyze process capability and identify areas of improvement.
- Collaborated with quality team members and leaders to monitor conformance to quality standards.
Quality Assurance Supervisor
Milwaukee Tool
Greenwood , MS
07.2021 - 10.2022
- Managed a department of 28 by distributing assignments, providing technical instruction and answering personnel questions.
- Assessed standards of work for safety and operability, identified areas of weakness and implemented changes to promote improvement.
- Executed written quality control protocols, gathered data and generated reports with support of team members.
- Supported product launch activities and continuous improvement initiatives in cross-functional and collaborative environment.
Executive Administrative Assistant
Milwaukee Tool
Greenwood , MS
09.2018 - 07.2021
- Managed director's calendar and prepared meeting agenda and materials.
- Arranged appropriate travel, visas, agendas, necessary contacts and other information for executive travel.
- Created PowerPoint presentations used for diverse business needs.
- Maintained company confidence and protected business operations by keeping sensitive information confidential.
- Screened phone calls for executives to instantly identify priority clients and filter out spam calls.
- Leveraged word processing software to create proposals, letters and memos.
- Followed proper accounting and bookkeeping procedures to support audits.
- Collaborated with internal teams to support long-term research, production and employee retention projects.
- Worked as point contact for Community Impact projects within the surrounding areas.
Elementary Art Teacher
Carroll Academy
Carrollton , MS
08.2012 - 08.2018
- Encouraged student creativity with motivation, positive feedback and constructive criticism.
- Planned and presented art displays and exhibitions to showcase student work for school and community.
- Created positive educational climate to promote student learning.
- Established and enforced rules for behavior and procedures to maintain order in classroom.
- Developed and implemented skill-building activities to build students' abilities.
Commercial Insurance Producer
McGriff, Seibels & Williams
Birmingham, AL
05.2004 - 02.2008
- As a licensed Producing Agent I monitored clients' insurance coverages to ensure changing needs were met.
- Calculated premiums and established payment methods, receiving customer payments and issuing receipts.
- Developed appropriate quotes based on risk information.
- Remained current on latest industry trends by gaining comprehensive knowledge of financial and insurance products, services and best practices.
- Contacted underwriters and submitted forms to obtain binder coverage.
Education
High School Diploma -
Carroll Academy
Carrollton , MS 05.1993
Some College (No Degree) - Science Education/ Art
University of Mississippi
Oxford, MSSkills
- Systems Evaluation
- Systems Analysis
- Excellent Problem-Solving Capability
- Procedure Development
- Staff Training
- Technical Support
- Project Management
- Virtualization
- Billing and Invoicing
- Word Processing
- Database Entry
- Documentation and Recordkeeping
- Customer Relations
- Financial Management
- Financial Reporting
- Vendor Management
Accomplishments
- Worked as a key contact for Community Impact projects for the Greenwood Campus location for 2 years. During this time our single campus donated the largest quantity of canned Food throughout the company. The food was divided among several area food banks.
- We also worked with Fuller House Organization to assist with the completion of projects for local families.
- I was involved with our employee student scholarship organization which offered scholarships to children of employees that were graduating and seeking further eduction.
- I also served on the Employee Recognition Committee for three years. We planned and executed all employee functions site wide as well as fundraisers for the scholarship.
Timeline
Quality Engineering Technician
ANEL CORPORATION
09.2023 - Current
Associate Manufacturing Manager
Milwaukee Tool
10.2022 - 06.2023
Quality Assurance Supervisor
Milwaukee Tool
07.2021 - 10.2022
Executive Administrative Assistant
Milwaukee Tool
09.2018 - 07.2021
Elementary Art Teacher
Carroll Academy
08.2012 - 08.2018
Commercial Insurance Producer
McGriff, Seibels & Williams
05.2004 - 02.2008
High School Diploma -
Carroll Academy
Some College (No Degree) - Science Education/ Art
University of Mississippi
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