Betsy Casey
Auburn,NY
Summary
Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
32
32
years of professional experience
Work History
Chief Learning Officer
Elite Team Logistics
08.2016 - 12.2023
- Streamlined operations by consolidating corporate training efforts under one unified department.
- Collaborated with cross-functional teams to develop leadership development programs, enhancing organizational success.
- Promoted a culture of continuous improvement by encouraging employees to critically reflect upon their own learning experiences and propose enhancements to existing initiatives.
- Established a culture of continuous learning by creating innovative training programs and workshops.
- Ensured regulatory compliance by developing targeted training materials and overseeing their implementation.
- Enhanced employee development by designing and implementing comprehensive learning strategies.
- Developed an extensive library of resources to support ongoing employee education in both technical and soft skills areas.
- Expanded global reach of learning initiatives through partnerships with external vendors and industry experts.
- Evaluated the effectiveness of learning solutions, making necessary adjustments for optimal results.
- Boosted company growth through strategic talent management and skill-building initiatives.
- Implemented cutting-edge e-learning platforms, providing employees with flexible opportunities for skill enhancement.
- Championed diversity and inclusion in all aspects of talent management, fostering a more inclusive workplace environment.
- Launched a successful mentoring program, fostering professional growth and nurturing future leaders within the organization.
- Recruited, trained and mentored faculty and staff in best practices for instruction.
- Oversaw development and implementation of quality educational programs.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
- Oversaw business-wide changes to modernize procedures and organization.
Charter Specialist
Allegiant
Syracuse , NY
08.2021 - 12.2024
- Compiled data from multiple sources to create reports on aviation screeners.
- Developed and maintained a database of aviation screeners.
- Assisted senior management in developing long-term strategic goals for the company's growth.
- Maintained accurate records of all transactions between customers and company representatives.
- Trained, coached, and mentored personnel to ensure success in their roles.
- Created and presented weekly reports to management.
- Traveled to perform criminal history background checks on all potential new hires, utilizing a mobile fingerprint scanner.
Shift Supervisor, Terminal
Trego Dugan
03.2013 - 06.2016
- Trained new employees and delegated daily tasks and responsibilities.
- Responded to and resolved customer questions and concerns.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enforced company policies and regulations with employees.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
- Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
- Served as a liaison between employees and upper management effectively facilitating communication that bridged any existing gaps.
- Resolved conflicts among team members diplomatically, promoting a harmonious work atmosphere conducive to collaboration.
- Monitored staff compliance with health codes, ensuring high standards of cleanliness throughout the facility consistently met or exceeded expectations.
- Applied security, safety, and loss prevention strategies during shifts.
- Conducted routine inspections to check quality and compliance with established specifications.
- Implemented training programs for new hires, ensuring seamless integration into the team and faster productivity contributions.
- Delivered successful training to more than 25 employees during tenure, educating on successful work processes and productivity strategies.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
Production Worker
Tessy Plastics
Elbridge , NY
05.2010 - 04.2012
- Set up and operated production equipment according to daily work orders and safety procedures.
- Moved items between machines, conveyors and transport equipment to meet production needs.
- Kept operations area neat and orderly to minimize obstacles.
- Analyzed work orders to determine materials needed for each production batch.
- Weighed and loaded orders according to project specifications.
- Conducted routine maintenance checks on all machinery used in the production line.
- Adhered strictly to established guidelines and procedures while performing duties.
- Followed safety protocols while operating machines and equipment.
Combat Medic
Army
11.1992 - 11.2000
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Increased soldier readiness through regular health screenings, vaccinations, and preventive medicine initiatives.
- Responded to emergencies with speed, efficiency, and knowledgeable assistance.
- Improved overall team efficiency by maintaining accurate records of supplies, equipment, and medical treatments administered.
- Contributed to mission success by maintaining a high level of personal fitness, weapons proficiency, and tactical knowledge.
- Demonstrated adaptability when faced with limited resources or challenging environmental conditions while delivering quality patient care.
Education
High School Diploma -
Skaneateles Senior High School
Skaneateles, NY06.1992
Skills
- Coaching and Mentoring
- Organizational Development
- Learning Analytics
- Training delivery
- Curriculum Design
- Curriculum Development
- Curricular implementation
- Instructor coaching
- Relationship and Team Building
- Leadership and People Development
- Management Team Leadership
- Executive Leadership
- Approachable leader
- Effective Communicator and Public Speaker
- Employee Motivation and Performance
Timeline
Charter Specialist
Allegiant
08.2021 - 12.2024
Chief Learning Officer
Elite Team Logistics
08.2016 - 12.2023
Shift Supervisor, Terminal
Trego Dugan
03.2013 - 06.2016
Production Worker
Tessy Plastics
05.2010 - 04.2012
Combat Medic
Army
11.1992 - 11.2000
High School Diploma -
Skaneateles Senior High School
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