Betsy Clasby
Cortland
Summary
Dynamic and versatile professional with experience at SUNY Cortland Memorial Library, adept in multitasking and prioritizing tasks efficiently. Excelled in enhancing patron satisfaction and streamlining kitchen operations, showcasing strong shelving accuracy and a highly motivated attitude. Achieved significant improvements in service delivery by employing both hard and soft skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Circulation Assistant
SUNY Cortland Memorial Library
06.2023 - Current
- Answered telephone and offered general information in response to inquiries.
- Checked library materials in and out of library.
- Maintained condition of library shelves and study areas.
- Helped guests with basic technology issues such as connecting to internet and troubleshooting Wepa printer issues.
- Helped library patrons by providing directional information.
- Assisted in the development of library policies and procedures, incorporating feedback from colleagues to ensure best practices were employed consistently.
- Facilitated interlibrary loan requests, connecting patrons to resources beyond our own collection.
- Maintained a clean and organized circulation area, contributing to a welcoming atmosphere for library users of all ages.
- Enhanced patron experience with timely assistance in locating materials and resources within the library.
- Improved library user satisfaction by providing efficient and courteous customer service at the circulation desk.
- Assisted patrons with operation of library photocopiers, microfiche and audio/visual equipment.
Line Cook
Cornell Dining
09.2019 - 06.2022
- Prepared meals in large quantities for all you care to eat facilities
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
- Checked food temperature regularly to verify proper cooking and safety.
- Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Boosted employee morale through positive attitude, willingness to assist others when needed.
- Demonstrated proficiency in using various kitchen equipment safely for efficient food preparation.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Mentored junior staff members in culinary skills and techniques, fostering professional growth within the team.
- Managed kitchen equipment maintenance, preventing unexpected downtime and preserving workflow.
- Adapted recipes for special dietary needs, enhancing dining experience for guests with restrictions.
- Maintained high standards of food safety and hygiene, surpassing health inspection requirements.
- Kept kitchen clean and organized by performing daily maintenance tasks.
Prep Cook
William George Agency
10.2017 - 09.2019
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Contributed to a positive work atmosphere through effective communication and teamwork among staff members.
- Reduced food waste by properly storing ingredients and monitoring expiration dates.
- Supported the success of daily operations by assisting chefs with ingredient prep work as needed.
- Maintained optimal food quality by adhering to strict guidelines for food safety and sanitation.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
- Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.
- Stocked inventory efficiently, enabling seamless transition between meal services.
- Collaborated with kitchen team, effectively communicating to streamline processes and optimize workflow.
- Trained and assisted new kitchen staff members.
- Cultivated a safe working environment by consistently wearing appropriate protective gear and practicing safe handling techniques during food preparation tasks.
- Conserved resources by utilizing proper portion control techniques during meal preparation.
- Ensured customer satisfaction by paying close attention to dietary restrictions and special requests.
- Sharpened knife skills, resulting in precise cuts and reduced preparation time.
- Minimized cross-contamination risks by diligently organizing food storage and prep areas.
- Played key role in special events catering, ensuring high-quality food production under pressure.
- Enhanced kitchen efficiency by preparing ingredients ahead of busy shifts.
- Supported team to meet strict health and safety standards, resulting in zero violations during tenure.
- Facilitated collaborative kitchen environment by supporting chefs with ad-hoc tasks during peak hours.
- Adapted quickly to menu changes, demonstrating flexibility and keen ability to learn new recipes.
- Contributed to menu development, incorporating seasonal ingredients for freshness and variety.
- Supported waste reduction initiatives, creatively repurposing leftover ingredients.
- Managed opening and closing shift kitchen tasks.
- Adjusted recipes based on ingredient availability or customer request.
Education
Bachelor of Arts - Studio Arts
SUNY, Cortland
Cortland, NY05-2025
Associate of Applied Science - Culinary Arts
Tompkins Cortland Community College
Dryden, NY12-2015
High School Diploma -
Spencer Van-Etten Central Schools
Spencer, NY08-2011
Skills
- Shelving accuracy
- Highly motivated
- Efficient multitasking
- Work prioritization
Accomplishments
- Induction in the Tau Sigma Honor Society
- Achieved President's list the first two consecutive semesters at SUNY Cortland
- Achieved Dean's list every semester at SUNY Cortland
Certification
Serve Safe Certification
Languages
English
Native or Bilingual
Spanish
Limited Working
German
Elementary
Interests
- Baking
- Learning new cooking techniques and expanding my culinary skills
- Growing herbs, vegetables, or fruits in home gardens
- Wine Tasting
- I enjoy cooking for friends and family gatherings
- Learning about food justice practices
- Crafting and DIY Projects
- Graphic Design
- Acting and Theater
- Fashion
- Creative Writing
- Exploring various forms of art, such as encaustic collage, crochet, and ceramics, to nurture creativity and personal growth
- Experimenting with different creative mediums, like fibers, resist dyeing, and paper mache, to expand skills and techniques
Timeline
Circulation Assistant
SUNY Cortland Memorial Library
06.2023 - Current
Line Cook
Cornell Dining
09.2019 - 06.2022
Prep Cook
William George Agency
10.2017 - 09.2019
Serve Safe Certification
Bachelor of Arts - Studio Arts
SUNY, Cortland
Associate of Applied Science - Culinary Arts
Tompkins Cortland Community College
High School Diploma -
Spencer Van-Etten Central Schools
Similar Profiles
Marissa DeLucaMarissa DeLuca
College Work Study State Employee at SUNY Cortland Art & Art History DepartmentCollege Work Study State Employee at SUNY Cortland Art & Art History Department
Rie SilferRie Silfer
COR Student Facilitator at SUNY CortlandCOR Student Facilitator at SUNY Cortland
Hunter MartorellaHunter Martorella
Classroom Aide at SUNY Cortland Child Care CenterClassroom Aide at SUNY Cortland Child Care Center