William Decker
Belton,MO
Overview
38
38
years of professional experience
Work History
General Manager
Sapp Bros Truck Stops Inc.
12.2022 - 06.2024
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
Director of Operations
Davis Oil Company
08.2018 - 10.2022
- Promoted to oversee 2 travel center locations based on optimal performance, leadership, and service to customers and truckers
General Manager
Davis Oil Company
09.2006 - 08.2018
- Introduced staff training initiatives to drive increased sales, leading to distribution of 300K gallons in diesel and 150K in gas per month within 6 months of coming on board.
General Manager
Thruway Travel Centers
08.2004 - 08.2006
- Directed final 3 months of construction and grand opening of $18M, state-of-the-art franchise
Plaza Manager
All American Plazas
04.1997 - 07.2004
- Generated schedules for 45-90 staff, facilitated training to reverse underperforming team outputs, and conducted performance reviews to evaluate each team member's contributions
Fuel/Shift Manager
All American Plazas
08.1990 - 03.1997
- Generated schedules for 45-90 staff, facilitated training to reverse underperforming team outputs, and conducted performance reviews to evaluate each team member's contributions
Fuel Desk Manager
Roadway Motor Plazas
- 07.1990
Store Manager
Texaco Par Mart
10.1989 - 01.1990
Assistant Fuel Manager
Truckstops of America
01.1988 - 09.1989
Store Manager
Perlis Corporate: Truckstops of America
05.1986 - 12.1987
Skills
- Trusted Leader - Receive additional responsibilities due to consistently exceptional team performance
- Process Improvement - Increase efficiency by envisioning and introducing strategic, cost-saving initiatives
- Technology - Adopt latest systems and tools to enhance customer service alongside personal touch
- Customer Service - Adjust approaches to provide individualized experiences for each guest
- Strategic Planning - Create long-range forecasts & plans to support business objectives and achieve goals
Timeline
General Manager
Sapp Bros Truck Stops Inc.
12.2022 - 06.2024
Director of Operations
Davis Oil Company
08.2018 - 10.2022
General Manager
Davis Oil Company
09.2006 - 08.2018
General Manager
Thruway Travel Centers
08.2004 - 08.2006
Plaza Manager
All American Plazas
04.1997 - 07.2004
Fuel/Shift Manager
All American Plazas
08.1990 - 03.1997
Store Manager
Texaco Par Mart
10.1989 - 01.1990
Assistant Fuel Manager
Truckstops of America
01.1988 - 09.1989
Store Manager
Perlis Corporate: Truckstops of America
05.1986 - 12.1987
Fuel Desk Manager
Roadway Motor Plazas
- 07.1990
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