Betsy Hankel

• Provided exceptional customer service by addressing client inquiries promptly and accurately.
• Worked with customer service to handle escalated customer issues.
• Interacted with customers and employees to resolve customer service concerns.
• Provided exceptional customer service, ensuring client satisfaction and repeat business.
• Managed daily operations for better customer service and increased revenue.
• Collaborated with team members to improve overall customer service experience.

-Welcomes everyone in a friendly matter to ensure a great shopping experience.

-Unboxed and organized new products.

-Made sure all areas were cleaned.

-Made sure sales floor was fully stocked.

-Insight on product to help customers find what they are looking for.

• Maintained a clean and organized workspace for optimal productivity and safety.
• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Contributed to a positive team environment through effective communication and collaboration with colleagues.
• Cleaned counters, machines, utensils, and seating areas daily.
• Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
• Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
• Maintained regular and consistent attendance and punctuality.
• Trained new team members with positive reinforcement and respectful, encouraging coaching.
• Assisted in inventory management to maintain adequate stock levels and reduce wastage.