Summary
Overview
Work History
Education
Skills
Languages
Volunteer Experience in the Student Organization FSCJ
Certification
Timeline
Generic

Betsy Hardesty

Jacksonville,United States

Summary

My objective is to obtain a position where i can effectively apply my experience and knowledge to further my growth as i establish my worth and value withing the organization.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Front Desk Receptionist

Crunch Fitness Gym
Jacksonville, FL
08.2023 - Current
  • Greeted customers warmly and made them feel welcome.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Assisted with scheduling appointments for clients and visitors.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Performed data entry into computer systems to maintain accurate records of customer information.
  • Monitored visitor access control systems including issuing identification badges when necessary.
  • Explained policies and procedures to visitors.
  • Conducted presentations about membership offerings, answering questions from prospective members.
  • Verified identity documents for new customers before opening accounts in accordance with company policies.
  • Provided excellent customer service to ensure satisfaction with membership services.
  • Conducted tours of facility while establishing relationships and targeting prospective member goals and needs.

Warehouse Sorter/Picker

Amazon
Jacksonville, FL
03.2019 - 01.2020
  • Received and processed incoming orders, including verifying stock availability and accuracy of shipments.
  • Maintained inventory records by accurately recording all items received and shipped.
  • Unloaded, sorted, labeled and stored merchandise in designated areas according to size, type or product code.
  • Utilized hand-held scanners to track inventory levels and update database as needed.
  • Organized warehouse layout to maximize efficiency of storage space usage.
  • Packed customer orders for shipment in accordance with company guidelines.
  • Stocked shelves with merchandise in an orderly manner according to store standards.

Picker/Crew Trainer

Remedy Intelligent Staffing - Coach Warehouse
Jacksonville, FL
02.2018 - 02.2019
  • Received and processed customer orders for merchandise in a timely manner.
  • Verified accuracy of items picked, packed and shipped to customers.
  • Utilized RF scanners to scan products accurately and efficiently.
  • Executed picking tasks according to order specifications while meeting daily productivity requirements.
  • Performed cycle counts on inventory items as needed to maintain accurate records of stock levels in the system.
  • Selected products and items from shelves and pallets for customer orders.
  • Monitored performance of crew members in the field, providing feedback and guidance when needed.
  • Provided ongoing coaching and mentoring to crew members to increase productivity levels.

Education

Associate of Arts - Political Social Sciences

Catholic Santiago of Guayaquil
Ecuador
01-2005

High School Diploma -

Nuestra Madre Fe La Merced
Ecuador
01-1998

Skills

  • Customer Service (10 years in Ecuador)
  • Versatile
  • Detailed oriented
  • Energetic and highly motivated to succeed
  • Effective communicator and Bi-lingual, fluent in Spanish and English
  • Resourceful problem solver

Languages

Spanish
Native/ Bilingual

Volunteer Experience in the Student Organization FSCJ

I completed 43 hours volunteering with FSCJ student life from January 22, 2019 - April 16, 2019.

Certification

  • Adult and Pediatric First Aid/CPR/AED certified by the American Read Cross

Date completed: 11/27/2023

Validity Period: 2 years.

Timeline

Front Desk Receptionist

Crunch Fitness Gym
08.2023 - Current

Warehouse Sorter/Picker

Amazon
03.2019 - 01.2020

Picker/Crew Trainer

Remedy Intelligent Staffing - Coach Warehouse
02.2018 - 02.2019

Associate of Arts - Political Social Sciences

Catholic Santiago of Guayaquil

High School Diploma -

Nuestra Madre Fe La Merced

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Betsy Hardesty