Betsy-Lynn Case
Farmingdale,Maine
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
18
18
years of professional experience
Work History
Clerical Associate
Northern Maine General
Eagle Lake, ME
07.2023 - Current
- Performed receptionist duties such as greeting visitors and answering calls.
- Ordered office supplies as needed.
- Directed clients and guests to correct departments, rooms, and staff members.
- Verified accuracy of all paperwork prior to submission for processing.
- Organized and maintained filing systems for confidential documents.
- Utilized computer software programs to create reports, labels, forms.
- Received and distributed incoming mail, messages and packages to appropriate individuals.
- Answered phones in a courteous manner while providing excellent customer service.
- Managed multiple projects simultaneously while meeting tight deadlines.
- Followed confidentiality rules to preserve data quality and reduce potential information compromise.
Elderly Caretaker
Self-employeed
Saint Agatha, ME
04.2017 - 07.2023
- Administered medications according to doctor's orders.
- Transported elderly clients to social events.
- Collaborated with other healthcare professionals regarding patient care.
- Provided companionship and emotional support to clients.
- Researched community resources available to help improve quality of life.
- Transported patients to medical, dental and personal care appointments.
- Changed and cleaned wound areas
Legal Assistant
Law Offices of Howard Lee Schiff, P.C
East Hartford, CT
05.2015 - 04.2017
- Provided administrative support to attorneys by managing calendars; scheduling appointments; organizing files; preparing correspondence; filing court documents; and obtaining necessary signatures.
- Maintained client confidentiality in all matters.
- Answered phones promptly while providing courteous customer service.
- Processed incoming mail on a daily basis.
- Updated databases with new information received from attorneys or clients.
- Ensured that all paperwork was properly filed according to established procedures.
- Managed office scheduling and kept accurate notes on deadlines, motions, and other dates.
- Generated reports summarizing case progress for internal use.
Environmental Service Aide
ECHN Manchester Memorial Hospital
Manchester, Connecticut
11.2011 - 05.2015
- ECHN's seven-step cleaning process to ensure a safe and sanitary environment
- Maintained a safe working environment by adhering to safety protocols at all times.
- Ensured that all tools were properly stored after each shift.
- Stripped beds of sheets and pillowcases; washed bed linens using washing machines.
- Notified management of any hazardous material spills or releases immediately.
- Cleaned and sanitized patient rooms, bathrooms, hallways, and other areas of the hospital according to established policies and procedures.
- Reported any damages or repairs needed in assigned work areas.
- Helped prevent spread of infections by sanitizing surfaces, furniture and equipment.
- Kept trash cans empty by removing regularly from rooms, bathrooms and hallways.
- Disinfected public areas frequently and provided spot cleaning to maintain clean, welcoming atmosphere.
- Reviewed daily schedules to plan out cleaning routines and gather needed supplies.
Purchasing/Product Management Associate
Garston Sign Supplies
East Hartford, CT
11.2005 - 08.2009
- Recorded vendor confirmations within 24 hours after purchase orders were issued
- Input of vendor order number, ship dates, delays, tracking or pro numbers; Ran purchasing and product reports
- Researched current files of Material Safety Data Streets sent via email, fax or mail to customers
- Updated ACT customers database and sent email blast as instructed by product management, digital division or screen divisions
- Hostess to promotional events
Education
Class A License -
New England Tractor Trailer Training School of Connecticut
Somers, CT10-2020
High School Diploma -
East Hartford High School
East Hartford, CT06-1991
Some College (No Degree) - Business Office Technology
Manchester Community College
Manchester, CTSkills
- Work Prioritization
- Scheduling Appointments
- Travel Arrangements
- Task Delegation
- Microsoft Office
- Office Administration
- File Organization
- Confidentiality
- Business Administration
- Invoice Processing
- Scheduling
- Customer Service
- Mail Handling
- Call Handling
Timeline
Clerical Associate
Northern Maine General
07.2023 - Current
Elderly Caretaker
Self-employeed
04.2017 - 07.2023
Legal Assistant
Law Offices of Howard Lee Schiff, P.C
05.2015 - 04.2017
Environmental Service Aide
ECHN Manchester Memorial Hospital
11.2011 - 05.2015
Purchasing/Product Management Associate
Garston Sign Supplies
11.2005 - 08.2009
Class A License -
New England Tractor Trailer Training School of Connecticut
High School Diploma -
East Hartford High School
Some College (No Degree) - Business Office Technology
Manchester Community College
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