Betsy Mills

Prepared daily and weekly employee schedules, updated patient charts electronically, processed new patient referrals, verified patient insurance, answer phone, process lab request and send results to correct provider, obtain physician orders for signatures, etc.

• Checked patient insurance, demographic and health history to keep information current.
• Coordinated patient scheduling, check-in, check-out and payments for billing.
• Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
• Referred and screened patients to make best use of resources, triage staff and serve community members.
• Transcribed phone messages and relayed to appropriate personnel.