Betsy Omboka
Minneapolis,MN
Summary
Accomplished Registered Nurse and Nurse Manager with a proven track record at M Health Fairview and Aurora on France Senior Living, demonstrating exceptional patient care and staff leadership. Skilled in medication and IV administration, coupled with a deep compassion for patient advocacy, I have significantly enhanced patient satisfaction and safety. My expertise in clinical judgment and infection control measures has led to substantial improvements in healthcare delivery and outcomes.
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
8
8
years of professional experience
Work History
Nurse Manager
Aurora on France Senior Living
06.2024 - Current
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Conducted performance evaluations and provided constructive feedback to support professional growth of nursing staff members.
- Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
- Served as a key point of contact between nursing staff, physicians, administration, and other healthcare professionals.
- Ensured regulatory compliance by maintaining accurate records and staying up-to-date on industry standards.
- Developed and implemented quality improvement initiatives to provide best possible patient care and identify and address areas of concern.
- Fostered open communication among nurses through regular team meetings, promoting collaboration and shared decisionmaking.
- Supervised, directed, and motivated high-quality performance from nursing staff.
- Collaborated with interdisciplinary teams to develop individualized care plans for patients with complex needs.
- Promoted a culture of safety within the department, conducting regular risk assessments and addressing potential hazards promptly.
- Evaluated skills of nursing personnel and verified staff certifications for validity.
- Promoted professional development opportunities to encourage nurses to pursue continuous training.
- Fostered improvement in staff development, personnel training, and standards of patient care.
- Monitored clinical outcomes closely, identifying areas for improvement and implementing corrective actions.
- Streamlined nursing operations for increased efficiency by optimizing staff scheduling and resource allocation.
- Oversaw infection control procedures to protect patients from infections and keep nursing departments compliant with state regulations.
- Coordinated and implemented in-service educational programs focusing on safety and adherence to protocols.
- Coordinated staffing resources during times of high patient acuity or census fluctuations to maintain optimal nurse-to-patient ratios.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Worked with healthcare team to develop new dialysis treatment flow sheet and other log forms, improving clinical documentation and accountability.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Improved patient satisfaction scores by fostering a team-oriented environment among nursing staff.
- Advocated for patients'' rights and ethical considerations in all aspects of care delivery.
Case Manager
DHS Travelling Inc
10.2023 - Current
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
- Participated in regular professional development opportunities to stay current on best practices within the field of case management.
- Facilitated successful transitions between levels of care by developing detailed discharge plans and coordinating resources.
- Promoted a safe environment for vulnerable populations by reporting suspected abuse or neglect.
- Enhanced team collaboration by leading regular case review meetings, promoting unified approach to client care.
- Collaborated with mental health professionals to address psychological needs of clients, supporting their holistic recovery.
- Provided leadership, guidance and support to staff members.
Registered Nurse
M Health Fairview
06.2022 - Current
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
- Collaborated with interdisciplinary teams to develop comprehensive care plans for complex cases.
- Managed patients recovering from medical or surgical procedures.
- Monitored patient reactions after administering medications and IV therapies.
Paramedic
M Health Fairview
02.2017 - 02.2020
- Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
- Delivered compassionate care to patients with a variety of medical emergencies, including cardiac arrests, traumas, strokes, and respiratory distress.
- Improved patient outcomes by providing timely and accurate assessments, treatments, and interventions.
- Worked en-route to hospital to prepare patients for arrival or surgery and control wounds.
- Documented patient care accurately using electronic medical records software according to regulatory guidelines for billing purposes and continuous quality improvement initiatives.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Enhanced team efficiency through clear communication and collaboration during high-pressure emergency situations.
- Transferred patients safely and securely to medical facilities for continued care.
- Assessed patient condition through physical and verbal exams and by collecting information from others at scene.
- Adapted treatment plans quickly and effectively based on changing patient conditions and reactions.
- Identified appropriate medications based on potential interactions with other medicines, accurately calculating correct dosages according to drugs on hand and patient's weight.
- Responded to daily emergencies and worked alongside firemen and EMTs.
- Triaged injuries by communicating with patients, bystanders and family members and identified appropriate medical facility for transport.
- Participated in ongoing professional development opportunities such as conferences or workshops to stay current on best practices in pre-hospital emergency medicine.
- Increased survival rates with rapid recognition of life-threatening conditions and swift initiation of appropriate interventions.
- Coordinated with other emergency services personnel such as police officers and firefighters during complex incidents for optimal scene management and resource allocation.
- Administered fluid replacement via IV, IO, and IM to replace fluid volumes and correct electrolyte imbalances.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Administered continuous 12-lead electrocardiogram monitoring to record heart rhythms in patients with acute coronary syndrome.
- Promoted health equity within the community by offering culturally sensitive care to diverse populations while respecting individual preferences or needs.
- Managed challenging or combative patients using de-escalation techniques and appropriate physical restraints when necessary, prioritizing safety for both the patient and medical team.
- Delegated life-saving tasks to provide comprehensive treatment to triaged patients in emergency situations.
- Performed intubations to secure airway in patients under respiratory and cardiac arrest.
- Stayed in constant communication with patients to continuously maintain care and comfort during transportation.
- Restocked ambulance with proper equipment such as vents, ET tubes, medication, and IV pump tubing to maintain optimum inventory.
- Maintained patient care, treatment and medication documentation for accurate, up-to-date clinical records.
- Performed thorough vehicle inspections before and after shifts to maintain operational readiness and ensure compliance with state regulations.
- Responded to emergency calls to provide immediate and life-saving medical care.
- Transported critically ill and injured patients to nearest medical center, using advanced life support equipment as needed.
- Attended training classes to maintain certification licensure, keep abreast of new developments in field and maintain existing knowledge.
- Took patient health histories and asked questions to determine cause of illness or injury.
Education
Bachelor Of Science In Nursing - Nursing
Capella University
Minneapolis, MN12.2022
Associate Degree In Nursing - Nursing
Rasmussen University
Bloomington, MN12.2021
Associates Degree - Paramedicine
Century College
White Bear Lake, MN12.2016
Associate Of Applied Science - General Studies
Century College
White Bear Lake, MN12.2015
Skills
- Strong clinical judgment
- Clinical judgment
- Care plan development
- Nursing staff leadership
- EMR systems
- Complex Problem-solving
- Intake and discharge
- Emotional intelligence
- Acute care expertise
- Medical recordkeeping
- Case management
- Geriatric nursing
- FLUENT IN LANGUAGE
- At-risk patient care
- Call triaging
- Utilization review
- Delegation
- Nursing team oversight
- Diagnostic test ordering
- Care coordination
- Multidisciplinary care coordination
- Managing deadlines
- Patient education and counseling
- Compassion and empathy
Languages
English
Native or Bilingual
Swahili
Native or Bilingual
Timeline
Nurse Manager
Aurora on France Senior Living
06.2024 - Current
Case Manager
DHS Travelling Inc
10.2023 - Current
Registered Nurse
M Health Fairview
06.2022 - Current
Paramedic
M Health Fairview
02.2017 - 02.2020
Bachelor Of Science In Nursing - Nursing
Capella University
Associate Degree In Nursing - Nursing
Rasmussen University
Associates Degree - Paramedicine
Century College
Associate Of Applied Science - General Studies
Century College
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