Betsy Sanjuan
Summary
Accomplished professional with extensive experience in small animal healthcare. Skilled in diagnostic procedures, phlebotomy, medical record-keeping, and client relations. Possesses excellent communication and customer service skills to deliver quality patient care while being organized and dependable at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
ICU Veterinary Nurse
Thrive Pet Healthcare Specialists
11.2023 - Current
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Provided exceptional customer service through professional interactions with clients at the front desk, over the phone, or via email communications.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Safeguarded animal welfare by recognizing signs of pain or distress in patients undergoing treatments or observations on-site at the clinic.
- Performing diagnostic testing such as radiographs and bloodwork.
- Administered medications and documented changes in condition.
- Contributed to successful emergency response situations by remaining calm under pressure while assisting with life-saving procedures.
- Enhanced staff training initiatives through mentoring new veterinary nurses on clinical protocols and best practices.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Assisted in surgeries by preparing surgical suites, sterilizing equipment, and ensuring anesthesia administration was safe and effective.
- Ensured effective recovery after surgical procedures through diligent post-operative monitoring and care of patients.
- Created and updated regular inventory reports and records.
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
- Developed and implemented policies and procedures for inventory management.
Veterinary Nurse
Town And Country Animal Hospital
04.2023 - 10.2023
- Updating invoices and treatment sheets for all hospitalized and outpatients Placed IV and urinary catheters
- Administering different medications with the correct route: subcutaneous, intramuscular, and intravenous
- Vaccinating feline and canine patients
Proper knowledge of possible side effects for vaccines - Dental cleanings
- Set-up, monitor, and administer intravenous fluid therapy including constant rate infusions
- Performed routine diagnostic tests as requested
- Calculate and monitor blood transfusions including all required pre-medications
- Made and presented treatment and hospitalization estimates Worked at a fast pace under stressful situations and kept a positive, contributive attitude
- Completed physical inventory counts each week.
ER Veterinary Nurse
Miami Veterinary Specialists
07.2020 - 02.2023
- Participate in giving and receiving patient rounds to ensure continuity of care.
- Administer subcutaneous, intramuscular, and intravenous medications and understand potential adverse effects of medications.
- Set-up, monitor, and administer intravenous fluid therapy including constant rate infusions
- Monitored and provided treatments to current in-patients (incl. calculating drug doses, collecting blood and urine samples, and running in-house laboratory tests).
- Performed routine diagnostic tests as ordered
- Properly trained in administering CPR
Monitor blood transfusions. - Triaged incoming patients to determine treatment needs and urgency of care.
- Set up, maintain, and troubleshoot oxygen cages and other oxygen administration techniques.
- Made and presented hospitalization and treatment estimates
- Maintained accurate medical records for efficient patient care and treatment followup.
- Maintained a positive and collaborative attitude under stressful situations.
Lead Veterinary Assistant
Miami Veterinary Specialists
04.2019 - 07.2020
- Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Assisted in processing of new inventory and disposal of outdated items to keep products fresh and up-to-date.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Upheld high standards of hygiene within the clinic through diligent cleaning and disinfecting routines, reducing the risk of infection.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Proper restraining techniques to reduce injury to both nurse and patient.
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
Education
Bachelor of Science - Nursing
West Coast University
Miami, FL05.2027
High School Diploma -
MAST Academy @ Homestead
Homestead, FL06.2022
Skills
- Wound Management
- Pre and Post Operative Care
- Laboratory Testing and Diagnostic Imaging
- Closed-chest CPR
- Medical and Financial record-keeping
- Intravenous and Urinary Catheter Placement
- Nasogastric Feeding Tube Placement
- Dental Care
- Anesthesia Administration and Monitoring
- Isolation protocols
- Supply Management
- Bandaging techniques
Certification
- Certified Phlebotomy Technician - National Healthcareer Association
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
ICU Veterinary Nurse
Thrive Pet Healthcare Specialists
11.2023 - Current
Veterinary Nurse
Town And Country Animal Hospital
04.2023 - 10.2023
ER Veterinary Nurse
Miami Veterinary Specialists
07.2020 - 02.2023
Lead Veterinary Assistant
Miami Veterinary Specialists
04.2019 - 07.2020
Bachelor of Science - Nursing
West Coast University
High School Diploma -
MAST Academy @ Homestead
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