Summary
Overview
Work History
Education
Skills
Timeline
Generic

Betsy Scicluna

Mount Juliet,TN

Summary

Experienced office professional with a strong desire to contribute to the success of a challenging role in your company or business. Proven expertise in training and onboarding staff, building and maintaining relationships with clients. Self-motivated with excellent communication and computer skills. Highly organized and efficient in office administration, data organization/entry, executive assisting, database management, and word processing. Passionate about the automotive and financial industry, eager to develop the skills necessary to comprehend the intricacies of the business.

Overview

9
9
years of professional experience

Work History

Rural Mail Carrier

United States Post Office
12.2022 - Current
  • Developed strong relationships with rural customers through consistent communication and exceptional service quality.
  • Utilized USPS technology tools effectively to track packages accurately throughout the delivery process.
  • Adhered to all postal regulations while delivering mail, upholding the USPS standard of professionalism.
  • Followed safety protocols and regulations while driving, upholding professional service reputation.
  • Handled sensitive materials confidentially, protecting customer privacy and meeting USPS guidelines for secure mailing practices.

Office Operations Manager

Eastern Engineering
08.2019 - 05.2021
  • Collaborated with company President to enhance branch efficiency and profitability.
  • Analyzed financial data and produced monthly performance reports.
  • Oversaw and supported production of custom reproduction projects for customers.
  • Facilitated monthly meetings with branch office managers for improved coordination.
  • Directed and streamlined purchasing and customer account processes using Thoroughbred.

Executive Assistant

Craig Miller Financial Svcs
08.2018 - 05.2019
  • Coordinated executive schedules.
  • Coordinated scheduling and resources for high-level gatherings.
  • Orchestrated periodic client appointments and relevant discussions.
  • Conducted research to support preparation of meeting materials and agendas.
  • Monitored incoming correspondence such as mail and other publications
  • Kept up-to-date with all product and service information.
  • Served as primary contact for research and information gathering needed by the Executive.

Data Entry Specilaist

Yazaki North America
05.2017 - 08.2018
  • Entered and analyzed numerical data for daily and monthly reports.
  • Used Excel extensively to track and log departmental data on a daily basis.
  • Streamlined onboarding process through collaboration with management and IT departments.
  • Generated quarterly budget reports, financial spreadsheets and organizational charts to enhance office organization for branch manager.
  • Supported receptionist tasks, maintained file organization, and took part in research/development discussions with the sequencing/warehouse group.

Bank Teller And Customer Service Representative

Independent Bank
05.2016 - 05.2017
  • Executed customer transactions, including deposits, withdrawals, money orders and checks
  • Processed quarterly Vault and ATM audits with a zero error rate
  • Coordinated daily cash reconciliation at a high-volume location
  • Answered telephone inquiries on banking products including checking, savings, loans and lines of credit
  • Maintained friendly and professional customer interactions

Education

Drafting With AutoCAD - Engineering

Penn Foster
Online

Administration Assistant Certification -

Penn Foster
Online

Associates - Pre-Reqs

Lansing Community College
Lansing, MI

High School Diploma -

Charlotte High School
Charlotte, MI
2013

Skills

  • Proficient in Excel Functions
  • Invoicing procedures and financial reporting
  • Staff Onboarding
  • Proficient in Reporting to Management
  • Data analysts skills
  • Knowledge of plotter/wide format printer useage
  • Experience with AutoCAD, DataCAD, Microsoft Products, Excel, Office365, Outlook, Thoroughbred, Salesforce
  • Understanding of Regulatory Compliance and OSHA standards
  • Corporate Gathering Organizer and calendar management

Timeline

Rural Mail Carrier

United States Post Office
12.2022 - Current

Office Operations Manager

Eastern Engineering
08.2019 - 05.2021

Executive Assistant

Craig Miller Financial Svcs
08.2018 - 05.2019

Data Entry Specilaist

Yazaki North America
05.2017 - 08.2018

Bank Teller And Customer Service Representative

Independent Bank
05.2016 - 05.2017

High School Diploma -

Charlotte High School

Drafting With AutoCAD - Engineering

Penn Foster

Administration Assistant Certification -

Penn Foster

Associates - Pre-Reqs

Lansing Community College

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Betsy Scicluna