Betsy J. (Beyer) Swope MS CGC
Beverly Hills,MI
Summary
Experienced professional specializing in reproductive genetics for over 20 years. Forward-thinking and innovative in strategizing and managing end-to-end programs utilizing patient engagement tools to increase efficiency and scalability. Skilled at managing and mentoring diverse specialty providers, while planning, implementing and overseeing key improvements to drive efficiency. Offering strong cross-functional collaboration skills to provide teams with support and guidance to surpass expectations. Committed to maintaining both internal and external professional relationships to increase profitability and drive business results.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Manager, Medical Experts
Carrot Fertility, Inc
11.2023 - Current
- Manage 6 internal full-time employees and interviewed, hired, onboarded, and currently manage 15 consultants in the Asia Pacific region
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Streamline workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
Director, Reproductive Genetics Services
Genome Medical, Inc
08.2021 - 07.2023
- As of August 2022, role expanded to include Interim Director of Rare Disease and Cardiology Genetics Services. Managed 30 providers including Leads and Contract workers,
- Guided cross-functional teams through transition to a new scheduling and patient care platform
- Handled cascading communications from executive leadership to cross-specialty providers
- Developed, tracked, and motivated teams towards achieving quarterly KPIs focusing on efficiency and high quality of services
- Performed quality assessments of clinical care and documentation
- Worked with clinical operations team to optimize standard workflows
- Worked closely with Chief Clinical Officer, Chief Medical Officer, Director of Clinical Operations, and Director Cancer Services to develop clinical team roadmap and strategy
- Conducted annual performance reviews and mentors toward career development.
- Aided executive leadership in determining bonuses and other compensation/benefit related issues
- In collaboration with clinical leadership and business development, envisioned and developed new programs and initiatives, including responding to opportunities to expand care for new and innovative services
- Continued to provide cross-functional support in reproductive genetics by providing clinical expertise and voice at both internal and external meetings
- Member of Research Committee to guide and oversee internal research practices
- Dedicated at least 15% time to direct patient care
Senior Manager, Reproductive Genetic Services
Genome Medical, Inc
02.2021 - 08.2021
- Managed 12 providers including Leads, specialty genetic counselors and contract workers
- Provided training, guidance and professional leadership to the genetic counselors, intake and clinical coordinators, and network providers.
- Implemented protocols and policies related to the provision of reproductive genetic counseling services and reproductive genetic testing
- Lead the development of scientific and clinical material for company website, brochures, test reports, training and presentation materials
- Served as subject matter expert for business development team when required
- Supported commercial development efforts, including identifying prospective partners
- Attended conferences and represented the company in future commercial efforts and partnerships
- Contributed to the development of innovative approaches to reproductive genetic services, including video education, risk assessment and consent
- Dedicated up to 50% of the weekly responsibly to direct patient care
Lead, Reproductive Genetic Services
Genome Medical, Inc
01.2018 - 02.2021
- Analyzed medical/scientific literature, available clinical genetics standard of care guidelines and effectively communicate this knowledge across the organization and externally to patients and providers
- Developed reproductive focused protocols and templates for clinical care.
Supported healthcare professionals within the organization and outside by providing clinical education and decision support - Served as main point of contact within the areas of research, product, marketing, business development.
- Participated in journal club and case conferences
- Provided reproductive genetic counseling (up to 50-60% responsibility) including education, comprehensive risk assessment, psychological support, genetic testing oversight and documentation via telemedicine
Senior Medical Science Liaison, Laboratory
Progenity
07.2016 - 01.2018
- Developed internal policies for genetic consultation and documentation
- Coordinated an internal research team to review data and develop content for submission and publication
- Organized schedules for coverage
- Delivered commercially useful and medically meaningful presentations to healthcare providers to verify proper utilization of genetic testing products
- Coordinated clinical research projects across the company
Medical Science Liaison, Laboratory
Progenity
01.2015 - 07.2016
- Educated ordering providers on genetic testing options, test results, and medical management.
- Provided patient education and counseling regarding genetic test results.
- Assisted marketing team in developing marketing, sales, and provider and patient education materials.
- Participated in individual and team directed research projects with opportunities to present findings at professional meetings.
- Prepared manuscripts for submission to professional journals.
Genetic Counselor
Fetal Diagnostic Center, University Of Michigan
06.2012 - 01.2015
Genetic Counselor
Division Of MFM, UNC-Chapel Hill
09.2005 - 05.2011
Genetic Counselor
Wayne State University, NIH Perinatology Research
09.2003 - 09.2005
Genetic Counselor
Reproductive Genetics, Hutzel Hospital
08.2000 - 09.2003
Education
Master of Science - Genetic Counseling
Howard University
Washington, DC08.2000
Bachelor of Arts - Biology
The College of Wooster
Wooster, OH05.1997
Accomplishments
- Collaborated with product, marketing and business team to develop a counsel and consent interactive tool for population genetic screening
- Directed a team of over 30 clinicians covering multiple specialties
- Co-authored over 40 peer-reviewed publications, presentations, posters, and abstracts within the field of reproductive health
Certification
- Board Certified Genetic Counselor- Certificate #2002382 (Expires 12/31/2027)
- Licensed Genetic Counselor - California, Connecticut, Delaware, Illinois, Indiana, Michigan, Nebraska, New Jersey, New Mexico, North Dakota, Ohio, Oklahoma, Pennsylvania, Tennessee, Washington
References
Available upon request
Timeline
Manager, Medical Experts
Carrot Fertility, Inc
11.2023 - Current
Director, Reproductive Genetics Services
Genome Medical, Inc
08.2021 - 07.2023
Senior Manager, Reproductive Genetic Services
Genome Medical, Inc
02.2021 - 08.2021
Lead, Reproductive Genetic Services
Genome Medical, Inc
01.2018 - 02.2021
Senior Medical Science Liaison, Laboratory
Progenity
07.2016 - 01.2018
Medical Science Liaison, Laboratory
Progenity
01.2015 - 07.2016
Genetic Counselor
Fetal Diagnostic Center, University Of Michigan
06.2012 - 01.2015
Genetic Counselor
Division Of MFM, UNC-Chapel Hill
09.2005 - 05.2011
Genetic Counselor
Wayne State University, NIH Perinatology Research
09.2003 - 09.2005
Genetic Counselor
Reproductive Genetics, Hutzel Hospital
08.2000 - 09.2003
Master of Science - Genetic Counseling
Howard University
Bachelor of Arts - Biology
The College of Wooster
Similar Profiles
Allen NiemynskiAllen Niemynski
Enterprise Account Executive at Carrot FertilityEnterprise Account Executive at Carrot Fertility
Devante WoodardDevante Woodard
Care Navigator at Carrot FertilityCare Navigator at Carrot Fertility
Samantha PurcielloSamantha Purciello
Sr. Director, Value Engineering at Carrot Fertility, Inc.Sr. Director, Value Engineering at Carrot Fertility, Inc.
Aidan J. DwyerAidan J. Dwyer
Prepared Foods Team Member at Westborn MarketPrepared Foods Team Member at Westborn Market
Judith SchmidtJudith Schmidt
Regional Manager at KBS Cleaning ServicesRegional Manager at KBS Cleaning Services