Betsy Trejo
Patchogue,NY
Overview
4
4
years of professional experience
Work History
Ophthalmology Technician / Scribe
The Center for Eye Care & Optical
05.2023 - 02.2025
- Patient Interaction & Testing: Greet and prepare patients for eye exams, conduct routine diagnostic tests (e.g., refraction, slit lamp evaluations, visual field testing), and assist the ophthalmologist during examinations
- Clinical Documentation & Scribing: Accurately document patient histories, symptoms, and examination findings in the EMR, while transcribing physician notes, diagnoses, and treatment recommendations to enhance workflow and minimize errors
- Assisting in Procedures & Diagnosis: Support diagnostic tests and minor ocular surgeries, ensuring sterile environments and patient safety, while assisting in interpreting test results and facilitating treatment planning
- Operational & Administrative Support: assist with office operations, including patient scheduling, insurance verification, maintaining patient charts, and coordinating follow-up appointments to ensure efficient office flow
Ophthalmology Scribe
MICHELLE GUEVARA MD
02.2022 - 05.2023
- Patient Care & Preliminary Testing: Conduct visual acuity assessments, tonometry, and pupil dilation, ensuring patient comfort and accuracy in results during eye exams
- Medical Documentation & History: Accurately capture patient medical history, ocular health, and symptoms in the EMR system to ensure thorough documentation and continuity of care
- Surgical & Clinical Support: Prepare and assist during ocular surgeries, ensuring instrument sterilization, supporting the ophthalmologist during procedures, and maintaining patient safety
- Patient Education & Administrative Support: Provide education on prescribed medications, postoperative care, and lifestyle adjustments, while also managing patient scheduling, referrals, and follow-up documentation
Sales Representative Team Leader
American Eagle
Riverhead, New York
04.2022 - 11.2022
- Resolved customer complaints promptly and professionally.
- Provided training, coaching, and support for new and existing Sales Representatives.
- Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
Ophthalmology Technician
SightMD
06.2021 - 09.2021
- Patient Confidentiality & Data Security: Maintain strict confidentiality of patient information in compliance with HIPAA regulations, ensuring secure handling of sensitive medical records and personal data
- Clinical Judgment & Accuracy: Exercise discretion in performing diagnostic tests, such as visual field and OCT, ensuring precise measurements and accurate interpretation to assist in the ophthalmologist's clinical decision-making
- Equipment Handling & Sterilization: Demonstrate sound judgment in the safe handling, calibration, and sterilization of ophthalmic equipment, adhering to best practices to ensure patient safety and prevent cross-contamination
- Professional Communication: Display discretion in communicating with patients, family members, and healthcare staff, maintaining a professional demeanor while providing clear, empathetic explanations of procedures and treatment plans
Education
High School -
Medford High School
Medford, NY08.2019
Bachelor's degree -
Centro Hidalguense De Estudios Superiors
Pachuca01.2019
Esthetics
Long Island Lash, Skin And Brow Academy
Centereach, NYSkills
- Customer service
- Conflict resolution
- Team collaboration
- Time management organization
- Communication skills
- Staff training and development
- Adaptability and flexibility
- Multitasking capacity
- Computer literate
- Bilingual
Timeline
Ophthalmology Technician / Scribe
The Center for Eye Care & Optical
05.2023 - 02.2025
Sales Representative Team Leader
American Eagle
04.2022 - 11.2022
Ophthalmology Scribe
MICHELLE GUEVARA MD
02.2022 - 05.2023
Ophthalmology Technician
SightMD
06.2021 - 09.2021
High School -
Medford High School
Bachelor's degree -
Centro Hidalguense De Estudios Superiors
Esthetics
Long Island Lash, Skin And Brow Academy
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