Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Betsy Velasquez

Summary

Proactive and goal-oriented professional with solid background in customer service. Excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

11
11
years of professional experience

Work History

Associate Mechanical Assembler

KNF Neuberger Inc
10.2024 - Current
  • Performs operations in an efficient manner by completing assigned tasks within assigned time allocation and schedule constraints.
  • Assembles subassemblies and complete pumps as per drawing, work instructions, and verbal instructions.
  • Acts as a team player in a dynamic manufacturing environment.

Amazon Warehouse Associate

Amazon Inc
09.2023 - 10.2024
  • Adhered all safety procedures in set in place by SOP designated by upper management.
  • Assisted in training new associates on safety protocols and operational procedures to ensure compliance.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Operated forklifts and pallet jacks to efficiently transport goods within warehouse environment.

Payroll Coordinator

Burlington Stores Inc
12.2020 - 05.2023
  • Assisted team as necessary to meet production deadlines.
  • Balance and audit payroll earnings, deductions, taxes, benefits, etc.
  • Provided customer service to employees regarding payroll inquiries and issues.
  • Issue off-cycle check and electronic funds transfer payment activity on a daily basis.
  • Collaborated with HR department to maintain accurate employee records, ensuring seamless integration with the payroll system.
  • Coordinated with HR to resolve payroll discrepancies and employee inquiries efficiently.

Accounting & Billing Auditor

A1 Limousine
08.2015 - 12.2020
  • Posted customer's payments by cash, checks and credit card transactions.
  • Answered billing questions and processed bank authorizations.
  • Billing audit between 200-400 reservations daily.
  • Responsible for confidential reports, processed and monitor open invoices, collect payment and maintain relationship with vendors and clients.
  • Supervised the work of over 100 transportation personnel.
  • Conducted thorough audits of billing statements to ensure accuracy and compliance with company policies.

Customer Service Representative

A1 Limousine
10.2014 - 08.2016
  • Resolved customer inquiries and concerns, ensuring high satisfaction levels.
  • Logged customer service reports in our system.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Performed administrative duties in the office such as data entry, word processing, filing, copying and other duties as required.

Education

High School Diploma -

Trenton Central High
Trenton
06-2012

Skills

  • Proficient in Microsoft Office
  • Data Entry
  • Accounting
  • Blueprint reading
  • Customer service
  • Recordkeeping skills
  • Strong attention to detail

Languages

Spanish
Native or Bilingual

Timeline

Associate Mechanical Assembler

KNF Neuberger Inc
10.2024 - Current

Amazon Warehouse Associate

Amazon Inc
09.2023 - 10.2024

Payroll Coordinator

Burlington Stores Inc
12.2020 - 05.2023

Accounting & Billing Auditor

A1 Limousine
08.2015 - 12.2020

Customer Service Representative

A1 Limousine
10.2014 - 08.2016

High School Diploma -

Trenton Central High

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