Betsy Miller Blake
Raleigh,,NC
Summary
Accomplished Senior Administrative Assistant at Wells Fargo, adept in time management and event management, streamlined office procedures and enhanced client satisfaction. Leveraged strong organizational skills to support senior executives and manage complex projects, achieving significant efficiencies. Excelled in budget management and executive support, demonstrating a proactive approach to problem-solving and client relations.
Overview
30
30
years of professional experience
Work History
Senior Administrative Assistant
Wells Fargo
05.2013 - Current
- Provide a high level of professional support which includes a balance of experienced executive level administrative work, as well as ad-hoc project and business initiatives.
- Perform heavy calendaring , complex travel planning, extensive document creation and editing, and preparing monthly expense reports.
- Responsible for meeting coordination, supplies and equipment ordering, establishing and implementing office procedures, and acting as an information source on company policies and procedures.
- Assist with budget planning and compile data for financial planning.
- Coordinate and manage multiple external client facing events.
Branch Office Administrator
Edward Jones
09.2012 - 04.2013
- Coordinated schedules and appointments for branch staff, optimizing time management processes.
- Provided exceptional customer service to both internal employees and external clients, promoting a welcoming atmosphere at the branch office.
- Prepared client appointment paperwork and reports.
- Assisted in planning regional meetings and seminars.
- Processed trades and other transactions; opened, closed and transferred accounts.
- Ordered office supplies and maintained inventory.
Sales Associate
Monograms Inc.
04.2010 - 08.2012
- Assisted clients with purchases and special orders.
- Engaged with customers to effectively build rapport and lasting relationships.
- Organized and maintained store visual appeal, promoted specific merchandise, prepared new inventory.
- Maintained inventory levels and needs.
- Coordinated staff work schedules.
Implementation Project Manager
Medfusion, INC. (NexGen Healthcare)
03.2008 - 02.2010
- Prepared implementation project and marketing plans for website and portal clients.
- Main point of contact throughout project and responsible for meeting target launch dates.
- Researched and resolved client support issues and cases.
Project Coordinator-Client Implementation Special
Misys Healthcare Systems (Allscripts Healthcare)
01.2005 - 10.2007
- Developed project plans and managed implementations for PM/EMR programs.
- Partnered with various departments to schedule installations, data moves, conversions, upgrades and training of new equipment and software.
- Served as primary contact throughout implementation.
Wholesale Field Specialist
Business Telecom Inc.
05.1995 - 04.2004
- Improved client satisfaction by conducting on-site assessments and providing tailored solutions.
- Fostered positive working relationships with clients through proactive communication and problem-solving initiatives.
- Played a key role in successful project completion by coordinating logistics and managing timelines efficiently.
- Leveraged strong communication skills to effectively liaise between clients, vendors, and internal stakeholders.
Education
Bachelor of Science - Business Administration
Meredith College
Raleigh, NC01-1993
Skills
- Budget management experience
- Detail-oriented
- Event Management
- Expense reporting
- Human resources support
- Proficient in Handling Multiple Priorities
- Scheduling and calendar management
- Senior Executive Support
- Strong organizational
- Travel coordination
Timeline
Senior Administrative Assistant
Wells Fargo
05.2013 - Current
Branch Office Administrator
Edward Jones
09.2012 - 04.2013
Sales Associate
Monograms Inc.
04.2010 - 08.2012
Implementation Project Manager
Medfusion, INC. (NexGen Healthcare)
03.2008 - 02.2010
Project Coordinator-Client Implementation Special
Misys Healthcare Systems (Allscripts Healthcare)
01.2005 - 10.2007
Wholesale Field Specialist
Business Telecom Inc.
05.1995 - 04.2004
Bachelor of Science - Business Administration
Meredith College
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