Summary
Overview
Work History
Education
Skills
Timeline
Generic

Betsy Stewart

Cherry Hill,NJ

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

20
20
years of professional experience

Work History

Wedding Coordinator

Athena Beauty
, Tri-State Area
01.2018 - Current
  • Managed administrative logistics of events planning, event booking and event promotions.
  • Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
  • Supervised and assisted on-site team of artists and stylists.
  • Fulfilled contractual obligations for bridal trials and day-of needs.
  • Interviewed clients to understand event scopes of work, establish budgets and determine timelines for cosmetic appointments the day of event.
  • Organized quarterly events for Athena's team with the intent to connect and build bonds.

Freelance Hair Stylist & Makeup Artist

Self-employeed
, Tri-State Area
09.2009 - Current
  • Educated customers on products to maximize benefits and achieve desired look during at-home care.
  • Processed and managed client's payments.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Suggested treatments and styles to suit customer appearance and aesthetic preferences.
  • Resolved guest complaints about service or style and stayed committed to delivering a satisfactory outcome.
  • Distributed business cards outside of salon to generate new business.

Lead Waxing & Makeup Artist

Rizzieri Salons And Spa
Washington Township, NJ
03.2017 - 02.2018
  • Coached team members in techniques necessary to complete job tasks.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
  • Individualized treatment and scheduling plans specific to client needs.
  • Provided artistic insight and service to clients wishing to experiment with their current routine.
  • Continuously checked products for quality assurance according to strict guidelines.
  • Took on additional job duties during unexpected backlog, resulting in meeting project target date.

Assistant Boutique Manager

Make Up For Ever
King of Prussia, PA
06.2016 - 02.2017
  • Managed team of full-time and part-time staff, trained new workers and monitored performance.
  • Created comfortable and inviting boutique environment to make customers feel welcomed and happy to make purchases.
  • Provided makeup services to clients on the sales floor, focusing on providing education to clients to spark interest in current and upcoming products.
  • Tracked store inventory and coordinated new purchases to keep adequate merchandise on hand for sustained sales.
  • Empowered customers to make informed decisions by educating on product and service offerings and current industry trends.
  • Showed associates how to improve customer interactions and increase sales with successful communication and consultative strategies.
  • Collected and analyzed KPI information to track trends and make proactive changes to business operations plans.
  • Kept morale high with high-energy, collaborative leadership style, regularly incorporating employee feedback and tapping employees for important projects.
  • Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Organized group lessons, pro-artist workshops, and one-on-one demonstrations to create an educational environment.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Selling & Training Specialist

Make Up For Ever
, Tri-State Area
06.2015 - 06.2016
  • Responded to customers' complaints regarding service and product quality to solve issues.
  • Trained store employees on product performance and techniques to maximize sales for individual doors.
  • Provided customers with information on shipment amounts and cost of products through email or online support chat.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Met or exceeded sales, customer service and loyalty program standards.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Drove store revenue by offering customers accessories and related purchases to complete selections.
  • Maintained relevance and fluency on company offerings and industry trends.

Head Assistant

Rizzieri Salons And Spa
Washington Township, NJ
08.2014 - 06.2015
  • Worked closely with manager to provide effective assistance for specific aspects of business operation.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Kept team efficient and on-task by maintaining well-stocked and organized supplies and supreme customer service skills.
  • Communicated proactively with supervisors, immediately explained issues and teamed on appropriate solutions.
  • Managed inventory, placed orders and handled payment for office supplies.
  • Assisted all stylists on the floor with the completion of services, heavily influencing the flow of scheduling and the finished outcome of said service

Education

Bachelor of Arts - Dance Performance

Mason Gross School of The Arts, Rutgers University
New Brunswick, NJ
08.2014

Cosmetology Certification & Licensing - Cosmetology

Rizzieri Aveda School For Beauty And Wellness
Voorhees, NJ
08.2014

Skills

  • Complaint Resolution
  • Inquiry Response
  • Agenda Setting and Control
  • Problem Anticipation and Resolution
  • Relationship Building
  • New Technique Development
  • Appointment Scheduling
  • Creativity and Originality
  • Staff Management
  • Training and Development

Timeline

Wedding Coordinator

Athena Beauty
01.2018 - Current

Lead Waxing & Makeup Artist

Rizzieri Salons And Spa
03.2017 - 02.2018

Assistant Boutique Manager

Make Up For Ever
06.2016 - 02.2017

Selling & Training Specialist

Make Up For Ever
06.2015 - 06.2016

Head Assistant

Rizzieri Salons And Spa
08.2014 - 06.2015

Freelance Hair Stylist & Makeup Artist

Self-employeed
09.2009 - Current

Bachelor of Arts - Dance Performance

Mason Gross School of The Arts, Rutgers University

Cosmetology Certification & Licensing - Cosmetology

Rizzieri Aveda School For Beauty And Wellness

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