With a proven track record at St Cloud Hospital, I excel in delivering compassionate care and employing strong clinical judgment. My expertise in medication and IV administration, coupled with an unwavering commitment to patient and family advocacy, ensures optimal health outcomes and high satisfaction rates. Hardworking Registered Nurse with success providing individualized patient care. Committed to delivering best-in-class patient care through effective education and counseling. Proven leadership focused on increasing and enhancing patient care and satisfaction. Streamline safety protocols for comprehensive patient care. Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Provided medical management, education, and care coordination to patients through telephone access, computer protocols and documentation.
Ability to provide care to individuals and families who needed reassurance at times.
Used critical thinking skill, education/teaching skills, customer service and computer skills.
Obtained case history and gather triage information to determine appropriate course of care.
Relayed triage information and facilitated communication between provider and patient concerning patient disposition.