BETTE VAIL
Oak Lawn,IL
Summary
Detail-oriented and knowledgeable Occupational Health Clinic Coordinator/Registered Medical Assistant skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience and fastidious nature dedicated to optimal patient care.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Occupational Health Clinic Coordinator/Registered Medical Assistant
OSF Healthcare LCMMC - Care Station West
Oak Lawn
03.2021 - Current
- Gathered and organized materials to support operations.
- Used job-related software to draft and finalize written correspondence and documentation.
- Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Coached co-worker's through day-to-day work and complex problems.
- Provided clerical support, addressing routine, and special requirements.
- Routed correspondence to facilitate timely communication between clinic staff, patient's and employers.
Registered Clinical Medical Assistant
OSF Healthcare (Formerly Little Co. Of Mary Hosp.)
04.2007 - Current
- Obtained patient medical history, medication information, symptoms, allergies, and vital signs to prepare for physician examinations.
- Administered medications,vaccines, performed glucose testing and treatments as instructed by Physician
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Accurately documented all elements of assessments, treatments, medications, discharge instructions, and follow-up care / appointments scheduled as instructed by physician
- Entered orders into EMR system efficiently per physician requests
- Followed occupational health protocols for physicals, triaging injuries, drug screen collection, breath alcohol testing as requested by employers
- Calibration check performed and recorded results of evidential breath testing machine monthly
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Performed medical records management, including filing, organizing and scanning documents.
Medical Assistant
Julia Shauger, D.P.M
04.2000 - 05.2007
- Interviewed patients to obtain medical information, and vital signs
- Assisted Physician with non-invasive procedures
- Performed ultrasound and tens stimulation therapy as ordered by physician
- Prepared patients for X-rays, suture removal, dressing changes, nail clippings, surgical shoe or boot placement, casting/measuring for ortho shoe inserts & custom shoes.
- Verified patients eligibility and claims status with insurance agencies, began Pre-certification of medical, radiology procedures and surgeries
- Posted/ adjusted payments from insurance companies
- Performed clerical duties, such as word processing, data entry, answering phones and maintenance of medical charts
Medical Assistant
Sunita Ginde, M
04.1998 - 01.2000
- Collected patient specimens and data, including vital signs of pediatric patients
- Performed hemoglobin testing and assisted in administering injections and urinalysis
- Conducted visual field tests to measure field of vision and performed audio metric evaluations on pediatric patients
- Accurately documented all elements of assessments,treatments,medications / vaccines and follow-up care per physician
- Assisted in maintenance of medical charts
- Courteously verified appointment times with patients
- Adeptly managed multi-line phone system and pleasantly greeted all patients
- Verified patients eligibility and claims status with insurance agencies
- Scheduled appointments, and distributed sample pharmaceuticals as prescribed
- Posted payments from patients and completed end of day balance sheets.
Education
Associate of Applied Science - Medical Assisting
Robert Morris College
11.1997
Skills
- Efficient and reliable team player
- Close attention to detail
- Electronic Health Records
- Occupational Health Data Reconciliation
- Workflow Processes
- Care Coordination Support
- Information Validation
- Recording Vital Signs
- Assisting with Physical Exams
- Direct Patient Care
- BAC screen/drug screen collecting
Certification
- RMA - Registered Medical Assistant
- CPR & AED Certification
- Drug Screen & Breath Alcohol Collection Certified 2007-2023
- Drug Screen & Breath Alcohol Collection Trainer 2022 -2023
Timeline
Occupational Health Clinic Coordinator/Registered Medical Assistant
OSF Healthcare LCMMC - Care Station West
03.2021 - Current
Registered Clinical Medical Assistant
OSF Healthcare (Formerly Little Co. Of Mary Hosp.)
04.2007 - Current
Medical Assistant
Julia Shauger, D.P.M
04.2000 - 05.2007
Medical Assistant
Sunita Ginde, M
04.1998 - 01.2000
Associate of Applied Science - Medical Assisting
Robert Morris College
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