Bette Ward

• Identified opportunities to improve business process flows and productivity.
• Increased company profits through performance optimization strategies and efficiency improvements.
• Built and strengthened relationships across functional leadership areas to keep revenue development and operational plans interconnected and effective.
• Strategically coordinated operations according to objectives and capabilities, effectively allocating resources to meet demands
• Oversaw hiring, adding valuable, talented professionals to strengthen management team
• Established performance goals for department and outlined processes for achievement
• Spearheaded cross-functional initiatives across departments to achieve business goals for bottom-line profits
• Pharmacy orders year to date 2022: 13,477. Same period last year: 4,168; representing 223% increase in number of orders
• Total amount of pharmacy sales year to date 2022: $12,113,698. Same period last year: $2,427,206; representing 399% increase in total sales

Primary responsibilities included increasing the share of non-invasive ventilators, Bi-pap, and c-pap devices. Train pulmonologist, internal medicine doctors, and nurse case managers on respiratory products; increased utilization through educational in-services on proper selection and use within the Maryland region.

• Achieved 110% of sales quota within the first 3 months for Cpap devices
• 118% of plan YTD
• Lead East coast region for new accounts
• Manage a team of 6 Respiratory therapists

Marketed home respiratory products and coumadin monitors to hospital and pre-hospital markets. Trained users on products and current use protocols within the Maryland territory.

• 2016 Ranked #1 (of 43) for new Md-INR sales
• 2016 Achieved 106% of sales quota
• 2015 Achieved 103% of sales quota
• 2015 initiated training program to grow regional sales
• 2014 fastest start award

• Contributed to development of software programs and tools focused on enabling sales team to communicate and operate more efficiently.
• Developed working knowledge of CRM to effectively track sales leads and activities.
• Followed up on web leads, pre-qualified contacts and converted potential customers into sales appointments.
• Collaborated with vendor development and support staff to resolve various issues impacting sales activities.
• 2010 - Developed and initiated a workplace wellness program