Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Bettie Grant

Houston,TX

Summary

Professional executive assistant with track record of supporting senior leadership in high-paced environments. Highly skilled in managing schedules, coordinating meetings, and handling confidential information. Reliable team player known for adaptability and delivering consistent results. Strong communication, organizational, and multitasking abilities.

Overview

22
22
years of professional experience

Work History

Senior Executive Secretary

McElroy's Construction
05.2016 - 09.2024
  • Enhanced office efficiency by streamlining administrative processes and implementing time-saving tools.
  • Streamlined meeting logistics by preparing agendas, coordinating locations, and distributing relevant materials in advance.
  • Coordinated seamless travel arrangements, maximizing cost savings and minimizing disruptions to executive schedules.
  • Optimized workflow through proactive anticipation of executive needs based on ongoing observation of daily operations.

Executive Administrative Coordinator

Plaza Specialty Hospital
12.2009 - 05.2016
  • Managed complex projects with tight deadlines, ensuring timely completion and high-quality results.
  • · Created check request for physician’s activities and consultations; calculate physicians’ time; and submit to A/P for payment
  • Safeguarded confidential information through meticulous record management practices and secure storage solutions.
  • Collaborate with nursing supervisors regarding audits regarding patients on restraints, nursing admission, VTE and Critical Values; entered data into spreadsheet and forward to CNO to present for Medical Executive meetings
  • Facilitated seamless transitions during personnel changes through comprehensive training programs for new hires and temporary staff members.

Office Manager's Assistant

Helping Hands Nursing Solutions
10.2007 - 11.2009
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxe
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.

Ambulatory Service Representative II

Kelsey-Seybold Clinic
01.2007 - 10.2007
  • Streamlined appointment scheduling for improved patient experience and reduced wait times.
  • Verified patient insurance eligibility and benefits.
  • Coordinated referral processes, working closely with physicians'' offices to secure necessary authorizations for timely care delivery.
  • Enhanced patient satisfaction by providing efficient and courteous service during check-in and check-out processes.
  • Prepared comprehensive daily reports on patient volume, revenue collected, outstanding balances, and other pertinent data for management review.

Business Office Coordinator

Mental Health Mental Retardation Authority Of Harris County
03.2003 - 01.2007
  • Developed correspondence letters, memos, and emails.
  • Negotiated contracts with vendors, securing favorable terms that benefited both parties involved in the transaction.
  • Leveraged data analysis tools to generate insightful reports, guiding informed decision-making processes within the company.
  • Provided administrative support such as preparing meeting agendas, taking minutes, maintaining calendars, booking travel arrangements when necessary.
  • Enhanced customer satisfaction by responding promptly to inquiries and resolving issues professionally.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Managed supervisor itinerary and appointments and streamlined scheduling procedures.

Education

High School Diploma -

San Jacinto High
Downtown Houston

Skills

  • Performance Evaluation and Feedback
  • Strong Organizational Abilities
  • High-level confidentiality
  • Adaptable to change

Accomplishments

  • Supervised team of 10 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Timeline

Senior Executive Secretary

McElroy's Construction
05.2016 - 09.2024

Executive Administrative Coordinator

Plaza Specialty Hospital
12.2009 - 05.2016

Office Manager's Assistant

Helping Hands Nursing Solutions
10.2007 - 11.2009

Ambulatory Service Representative II

Kelsey-Seybold Clinic
01.2007 - 10.2007

Business Office Coordinator

Mental Health Mental Retardation Authority Of Harris County
03.2003 - 01.2007

High School Diploma -

San Jacinto High

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Bettie Grant