Bettina Beveney
Columbus,OH
Summary
Accomplished Property Manager with a proven track record of maintaining occupancy rates above 95% at Redwood Living Inc. Expert in leveraging exceptional customer service and Yardi/CRM software to enhance tenant satisfaction and streamline operations. Skilled in fostering community relations and leading teams to achieve fiscal goals, demonstrating both strong leadership and technical proficiency.
Overview
12
12
years of professional experience
Work History
Property Manager
Redwood Living Inc
08.2023 - Current
- Maintain occupancy above 95%. Focus on local community networking to maintain pre-lease numbers. I accomplished this by attending and sponsoring various Chamber of Commerce meetings and events.
- Fiscal/budget oversight. Variance reports. Responsible for staying on budget with all operation costs.
- Marketing to local businesses.
- Supervise all capital expense projects once scheduled by Regional Manager.
- Supervise maintenance technicians to assure work orders are completed within 48 hours.
- Address resident concerns in timely manner.
- Responsible for securing as many renewals as possible.
- Maintaining minimal delinquent accounts. Responsible for creating and delivering 3-Day notices.
- Attend court hearings regarding any evictions.
- Move out inspections which includes completing turn/make ready board. Scheduling all contractors to assure turn is complete within 8 days.
- Accessing final account statements.
- Reviewing time cards and approving time off.
Leasing Consultant
Redwood Living Inc
10.2022 - 08.2023
- Maintain excellent relationships with residents.
- Give exceptional tours and encourage leasing.
- Prepare, send and track lease renewals.
- Make sure all renter's insurance is current and compliant with required additional insured information.
- Completing applications via Yardi/CRM including move ins.
- Answering phone calls and responding to emails in timely manner.
Property Manager
Plaza Properties
01.2013 - 01.2022
- Manage and maintain 335 units.
- Responsible to tours and turning prospects into residents by completing applications, reviewing and approving or declining said applications.
- Complete and submit weekly reports on occupancy and delinquency to District Manager.
- Schedule and supervise all projects given to sub-contractors. Coordinate with maintenance staff to assist with any required assistance neede by the contractors.
- Focus on resident retention by communicating with residents and assuring all concerns are handles in a timely manner.
- Train all new leasing professionals on Plaza Properties policy and procedures.
Skills
- Exceptional customer service
- OneSite resident software
- Yardi/CRM resident software
- Posting payments
- Creating purchase orders
- Eviction court
- Collections/delinquencies
- Evaluating applications
- FAS - Final account statements
- Proficient in Microsoft Office
- Excellent writing and communication skills
- Works well individually as well as within a team
Timeline
Property Manager
Redwood Living Inc
08.2023 - Current
Leasing Consultant
Redwood Living Inc
10.2022 - 08.2023
Property Manager
Plaza Properties
01.2013 - 01.2022
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