Bettina L. Hawkins
Baton Rouge,LA
Summary
Experienced Test Analyst/Lead Tester with over 10 years of expertise in functional, user acceptance, IVR, and mobile testing across multiple sectors including healthcare, public sector, and telecommunications. Proficient in a variety of testing tools and frameworks, Bettina has contributed significantly to various projects with IBM and other clients. Certified in Combinatorial Test Design (CTD), with extensive knowledge of Agile methodologies, she has demonstrated strong leadership and communication skills in managing teams and delivering high-quality testing solutions.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Test Specialist - Custom Applications
IBM
09.2013 - Current
- Developed and delivered test strategies, test plans, and test cases for multiple projects
- Analyzed business requirements, designed, executed, and automated test cases using HPQC, Quick Test Pro, Mercury Tools, and more
Test Lead - State of New Jersey Emergency Rental Assistance Program
State of New Jersey
08.2021 - 07.2024
- Lead UAT testing, managed defect creation in Azure and coordinated with business analysts and developers to ensure successful deployments
- Trained and managed new testers for UAT/Prod testing cycles
IOS Test Specialist
Pepsico
05.2021 - 07.2021
- Conducted functional testing on mobile devices and handheld printers, collaborating with global teams for comprehensive test coverage
Test Analyst
Kroger
10.2020 - 02.2021
- Performed manual mobile app testing, created test cases, and logged defects using JIRA
Test Manager
Honda
07.2019 - 09.2019
- Built and led testing teams, defined scope and strategies, and managed testing resources and metrics across releases
Education
Bachelor of Science - Computer Information Systems
Grambling State University
US05-2007
Skills
- System Integration Testing
- Functional Testing
- User Acceptance Testing (UAT)
- IVR Testing
- Mobile App Testing
- Agile Testing
- HP ALM
- JIRA
- CQ (Clear Quest)
- Postman
- Swagger
- Azure DevOps
- Kafka
- Cassandra
- Oracle SQL
- XML
- Unix Commands
- FileZilla
- Selenium
- Cucumber
- Maven
- Jenkins
- Appium
- Java
- C
- JUnit
Certification
- Combinatorial Testing Design (CTD) Certified
- Cognitive Practitioner
Accomplishments
- Promoted to Test Lead on multiple projects including the State of New Jersey DCA Emergency Rental Assistance Program.
- Successfully managed testing teams and coordinated UAT cycles leading to successful on-time project deliveries.
Notableprojects
- HandHeld NEXT - Pepsico, Developed test cases for mobile devices, collaborating with global teams, and ensuring test case consistency.
- VA CRM Platform Development and O&M Support, Wrote test scripts for each sprint and ensured all defects were resolved.
- Medtronic - Watson Project, Tested builds for a healthcare app, conducting regression and build verification testing.
Certificationsandbadges
- Combinatorial Testing Design (CTD), Certified
- IBM Automation: Compass, Bronze Badge
- Travel & Transportation Insights & Solutions, IBM Bronze Badge
- IBM IGNITE: Test Design & Modeling
- Cognitive Practitioner
Timeline
Test Lead - State of New Jersey Emergency Rental Assistance Program
State of New Jersey
08.2021 - 07.2024
IOS Test Specialist
Pepsico
05.2021 - 07.2021
Test Analyst
Kroger
10.2020 - 02.2021
Test Manager
Honda
07.2019 - 09.2019
Test Specialist - Custom Applications
IBM
09.2013 - Current
Bachelor of Science - Computer Information Systems
Grambling State University
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