Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
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Bettina Hines

Ocean Isle Beach,NC

Summary

Dedicated Custodial Supervisor with strong leadership and training capabilities. Experienced in managing custodial teams, enhancing performance through effective coaching, and ensuring compliance with health and safety regulations. Payroll . Keep Safety Data Sheets updated . Make sure the quality improvement is certified for AAAHC standards (Association for Ambulatory Health Care )

Overview

10
10
years of professional experience
1
1
Certification

Work History

Custodial Supervisor

Little River Medical Center
Little River, South Carolina
11.2015 - Current
  • Supervised custodial staff to ensure cleanliness of medical facilities.
  • Scheduled shifts and assigned tasks to maintain efficient workflow.
  • Conducted regular inspections to uphold health and safety standards.
  • Trained new employees on equipment use and cleaning procedures.
  • Managed inventory of cleaning supplies and equipment for operations.
  • Implemented safety protocols to minimize workplace hazards and risks.
  • Coordinated with other departments for special cleaning requests and needs.
  • Resolved staff issues and facilitated effective communication among team members.
  • Responded quickly to emergency situations requiring immediate attention.
  • Wrote and filled reports for all accidents and injuries.
  • Interviewed and chose best candidates for each role.
  • Helped team members use supplies efficiently to achieve department objectives and reduce waste.
  • Assigned specific tasks to individual team members and evaluated performance.
  • Standardized purchase of all equipment, tools and supplies to control costs.
  • Ensured compliance with applicable health, safety and environmental regulations.
  • Documented incidents or accidents involving custodial staff members and reported them to management immediately.
  • Monitored the cleanliness of all areas within the facility on a daily basis.
  • Reviewed monthly reports from each shift supervisor regarding their work assignments and progress.
  • Conducted periodic inspections of all storage areas for hazardous materials or chemicals used by the custodial team.
  • Prepared annual budget estimates related to labor costs associated with the custodial team.
  • Coordinated with vendors to ensure timely delivery of janitorial supplies.
  • Advised management about potential problems related to staffing levels or training needs for the department.
  • Developed and implemented standard operating procedures for all custodial staff.
  • Maintained accurate records of time worked, supplies ordered, and equipment repairs.
  • Trained new custodial staff in proper use of cleaning products, safety protocols, and other job-related tasks.
  • Communicated with maintenance team on damages to repair.
  • Managed team of employees, daily progress reports and overall project planning.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Established and enforced procedures and work standards, promoting team performance and safety.
  • Explained goals and expectations required of trainees.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Recruited and hired workers, in addition to supervising and monitoring daily performance.
  • Collaborated with multiple departments to maximize workflow and efficiency.

Education

Bachelor of Arts - Communications

Wolfisebrand
Albersdorf Germany
07-1979

Skills

  • Performance analysis
  • Performance evaluation
  • Employee evaluations
  • Work scheduling
  • Health and safety
  • Inventory management
  • Equipment maintenance
  • Training and development
  • Workflow optimization
  • Emergency response
  • Compliance monitoring
  • Effective communication
  • Team leadership
  • Time management
  • Safety oversight
  • Task delegation
  • Inventory purchasing
  • Cleaning techniques

Certification

  • Annual Bloodborne Pathogens Training 7.6.2016
  • Criticism & Discipline Skills for Managers and Supervisors 3/15/2018
  • How to Conduct Effective Interviews 8/24/2023
  • Defeating Negativity in the Workplace 6/22/2023
  • Microsoft one note for Coaching and Feedback 10/24/2023
  • Employment Law What every Manager needs to know 5/25/2023
  • Advanced time management with microsoft apps 2/22/2024

Affiliations

  • Leadership
  • Problem-solving
  • Initiative
  • Dedication
  • Teamwork
  • Communication
  • Decision-making skills
  • Problem-solving and analytical skills

Timeline

Custodial Supervisor

Little River Medical Center
11.2015 - Current

Bachelor of Arts - Communications

Wolfisebrand