Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
Generic

BETTINA WHICHARD

Richmond,VA

Summary

Articulate, Assertive and Ambitious Executive administrative professional with 24+ years of experience providing executive level support. Self-starter with exceptional interpersonal and organizational abilities, and a proven history of managing multiple projects simultaneously while supporting daily office operations.

Overview

24
24
years of professional experience

Work History

Senior Executive Administrative Assistant

CITIBANK
10.2012 - 10.2023
  • Supported 3 Managing Directors, North America Commercial Banking, Compliance & Global Technology
  • Calendar Management: Maintained and coordinated complex schedules, including arranging meetings, conference calls, and appointments.
  • Communication Liaison: Acted as primary point of contact between executives and staff.
  • Managed email correspondence, responded to inquiries, and handled phone calls.
  • Travel Arrangements: Arranged travel plans, including flights, accommodations, transportation, and itineraries.
  • Document Management: Prepared, edited, and proofread various documents, reports, presentations, and spreadsheets.
  • Meeting Coordination: Organized and facilitated virtual meetings, prepared meeting materials, and took minutes at weekly meetings.
  • Financial Administration: Helped with basic financial tasks, such as expense tracking, budget monitoring, and invoice processing.
  • CRM Management: Utilized our customer relationship management (CRM) software to manage client data, update records, and ensure accuracy.

Senior Executive Assistant

SUSQUEHANNA INTERNATIONAL GROUP, LLP
09.2009 - 08.2012
  • Supported 2 Managing Directors, Private Bank Global Marketing.
  • Managed schedules, events and travel plans for conferences, meetings and seminars, as well as domestic and international trips for 3 executives.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Coordinated complex annual meeting involving multiple presenters, high number of global attendees and robust budget encompassing livestream production, remote location arrangements and senior executive accommodations.
  • Prepared meeting agendas and briefing papers for members of board of directors and executive team.

Senior Executive Assistant

INTERACTIVE DATA CORPORATION, IDC
11.2004 - 06.2009
  • Supported COO, Global North America Banking.
  • Managed schedules, events and travel plans for conferences, meetings and seminars, as well as domestic and international trips for 6 executives.
  • Assisted internal functions such as draft memos, letters, postings, and update various aspects of ICD Intranet.
  • Prepared agendas, assembled materials, made necessary arrangements to record proceedings of meetings and conferences.
  • Arranged all aspects of travel, keeping executives’ travel profile up to date, manage approvals, arrange flights, hotels, rental car and sedan service, currency exchange.
  • Coordinated weekly HR staff meetings, bi-weekly updates and conference calls.
  • Researched, proposed, and implemented vendor agreements to decrease costs and improve services.

Senior Human Resources Assistant

STANDARD & POORS
10.1999 - 10.2004
  • Supported 3 Managing Directors, Human Resources and Strategy Development.
  • Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
  • Administered compensation, benefits, and performance management systems at direction of supervisor.
  • Created and completed personnel action forms for hires, terminations, title changes and terminations.
  • Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.

Education

Bachelor of Science - Business Administration

Virginia Commonwealth University
Richmond, VA
05.2025

Associate of Arts - English

Borough of Manhattan Community College
New York, NY
05.2024

Certification -

Brooklyn Hospital Paramedic
New York, NY
02.2010

Diploma - Legal & Medical Assistant

Katharine Gibbs School
New York
2001

Skills

  • Microsoft Office Suite, (Excel, Word, PowerPoint, Outlook, Access)
  • Concur Travel & Expense Management
  • Completed Medical Assistant program
  • P2P expenses
  • SharePoint
  • PeopleSoft
  • Teams, Zoom, Slack
  • Salesforce CRM
  • Excel experience:
  • Data validation
  • Pivot charts
  • Conditional formatting
  • Excel Spreadsheets
  • Business Operations
  • Advanced MS Office Suite Proficiency
  • Administrative Management
  • Meeting Agendas and Minutes

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Senior Executive Administrative Assistant

CITIBANK
10.2012 - 10.2023

Senior Executive Assistant

SUSQUEHANNA INTERNATIONAL GROUP, LLP
09.2009 - 08.2012

Senior Executive Assistant

INTERACTIVE DATA CORPORATION, IDC
11.2004 - 06.2009

Senior Human Resources Assistant

STANDARD & POORS
10.1999 - 10.2004

Bachelor of Science - Business Administration

Virginia Commonwealth University

Associate of Arts - English

Borough of Manhattan Community College

Certification -

Brooklyn Hospital Paramedic

Diploma - Legal & Medical Assistant

Katharine Gibbs School

Similar Profiles

CREATE PROFILE
BETTINA WHICHARD