Bettina Wilkes
Ooltewah,TN
Summary
Dynamic professional with extensive experience supporting high-needs, trauma-affected students, handling administrative tasks, and providing excellent customer service. Skilled in improving operations, building positive relationships, and creating inclusive, growth-focused environments. Dedicated to using my expertise to make a meaningful impact in challenging settings.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Title 1 First Grade Lead Educator
Hamilton County Department of Education
11.2016 - Current
- Educator in Diverse Mega School
- Lead Teacher
- Math Lead Content Educator
- Conflict Resolution
- Classroom Management
- Time Management
- Imaginative Thinking
- Customer Support
- Behavioral and Support Services
- OSHA Compliance
- Data Based Management
- HR Consultant
- Community Liaison
- Trauma Informed Practices
Financial Aid Counselor and Supervisor • Student Support Specialist
University of Tennessee at Chattanooga
12.2010 - 11.2016
- Supervisor of up to 8 student employees
- Data Based Management
- Employee Training
- New Student Orientation Logistics
- Parent/Student Financial Planning
- FAFSA Processing/FERPA Compliance
Education
Associate of Applied Science - Business Administration, Office Systems Specialist
Chattanooga State Community College
Chattanooga, TN05-2014
Bachelor of Science - Contemporary Social Issues, Criminal Justice
University of Tennesse At Chattanooga
Chattanooga, TN05-2016
Master of Arts - Elementary Education
Western Governors University
Salt Lake City, UT05-2026
Skills
- Effective communication
- Skilled in MS Office tools
- Willingness to consider diverse perspectives
- Effective team collaboration
- Responsive to new challenges
Certification
COMP (Classroom, Organization, and Management Program)
Timeline
Title 1 First Grade Lead Educator
Hamilton County Department of Education
11.2016 - Current
Financial Aid Counselor and Supervisor • Student Support Specialist
University of Tennessee at Chattanooga
12.2010 - 11.2016
Associate of Applied Science - Business Administration, Office Systems Specialist
Chattanooga State Community College
Bachelor of Science - Contemporary Social Issues, Criminal Justice
University of Tennesse At Chattanooga
Master of Arts - Elementary Education
Western Governors University
Key Traits
- Self-Starter
- Collaborator
- Problem Solver
- Communicator