Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Betty Aceves

Port Saint Lucie,FL

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

12
12
years of professional experience

Work History

Veterinary Assistant

Paws2Help
Jupiter, FL
08.2023 - 03.2024
  • Maintained accurate medical records of all patients.
  • Identified discrepancies in medical records and worked with physicians to resolve issues.
  • Researched complex cases involving multiple diagnoses or treatments.
  • Interpreted physician orders and related documentation to clients.
  • Coordinated with other departments within the clinic to provide efficient service for customers.
  • Ensured that all safety protocols were followed while handling animals in the facility.
  • Conducted regular audits of patient records to ensure accuracy of data entered into system.
  • Assisted in training new staff members on proper procedures for interacting with customers.
  • Worked 40+hr/ week

HR Assistant

Uss Lexington
Corpus Christi, TX
11.2022 - 08.2023
  • Compiled employee records such as personal information, attendance, benefits, performance reviews, and terminations.
  • Organized and maintained personnel records including new hire paperwork and changes to employment status.
  • Assisted in the recruitment and interviewing process by scheduling interviews, coordinating pre-employment testing, and providing administrative support to hiring managers.
  • Coordinated with department heads to ensure compliance with corporate policies and procedures.
  • Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.
  • Performed data entry tasks into various software programs including MS Excel spreadsheets.
  • 32 hr/week

Client Service Representative

Readivet
Dallas, TX
04.2022 - 11.2022
  • Resolved customer inquiries and complaints via phone, email, or other communication channels.
  • Provided customer service support to clients in a timely and efficient manner.
  • Processed orders, returns, exchanges, and refunds accurately and promptly.
  • Assisted in recruiting, training and evaluating of reception team members.
  • Coordinated special events such as conferences, seminars or workshops held onsite.
  • Conducted regular audits of the reception area to identify areas for improvement.
  • 40hr/week

EMT-B

Texas Star Ambulance
Dallas, TX
03.2021 - 04.2022
  • Assisted in the transport of patients to medical facilities, ensuring a safe and comfortable environment.
  • Provided basic life support such as CPR, wound dressing, splinting, and back boarding.
  • Performed patient assessments for injuries or illnesses and provided appropriate treatment based on findings.
  • Utilized radios to maintain contact with base station personnel while en route to an incident site.
  • Responded to emergency calls from dispatch with rapid response times.
  • Maintained current knowledge of state EMS regulations and protocols.
  • Conducted daily vehicle inspections prior to shift start to ensure operational readiness.
  • Maintained accurate records of patient information according to HIPAA requirements.
  • 36 hr/week

Veterinary Receptionist

287 Animal Hospital
Mansfield, TX
02.2020 - 03.2022
  • Filed medical records in an organized manner for easy access when needed.
  • Processed payments from clients including cash, credit cards, and checks.
  • Followed up with clients after their visits to ensure satisfaction with services provided.
  • Maintained inventory of pet products.
  • Performed basic bookkeeping functions such as balancing accounts receivable and payable records.
  • Generated reports on animal health care trends based on data gathered from client visits.
  • 36 hr/week

Veterinary Assistant

Academy Vet Clinic
Sanger, CA
02.2012 - 01.2019
  • Assisted veterinarians in examining, diagnosing and treating animals for various illnesses and injuries.
  • Administered vaccinations, medications and treatments as prescribed by the veterinarian.
  • Provided detailed patient care instructions to pet owners.
  • Performed routine laboratory tests including urinalysis, microbiology cultures and hematology.
  • Observed patients' conditions post-treatment or surgery to ensure healing process was progressing well.
  • Provided emotional support to pet owners during difficult times.
  • 36 hr/week

Education

Associate of Science - Veterinary Technology

San Joaquin Valley College
Fresno, CA

Skills

  • Clerical Support
  • Employee Relations
  • Report Writing
  • Project Oversight
  • Recordkeeping
  • Teamwork and Collaboration
  • Attention to Detail

Languages

Spanish
Limited

References

References available upon request.

Timeline

Veterinary Assistant

Paws2Help
08.2023 - 03.2024

HR Assistant

Uss Lexington
11.2022 - 08.2023

Client Service Representative

Readivet
04.2022 - 11.2022

EMT-B

Texas Star Ambulance
03.2021 - 04.2022

Veterinary Receptionist

287 Animal Hospital
02.2020 - 03.2022

Veterinary Assistant

Academy Vet Clinic
02.2012 - 01.2019

Associate of Science - Veterinary Technology

San Joaquin Valley College

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Betty Aceves