Betty Allen
Customer Service
Houston,Tx
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
11
11
years of professional experience
2
2
Certification
Work History
Real Estate Agent
United Realty
10.2021 - Current
- -Assist Clients with financial Decisions. -Host Open Houses. -Facilitate Negotiations between buyers and sellers. -prepare comparative market research analysis. -Generating Leads.
Leasing Professional
Olympus Property
06.2022 - 05.2023
- -Show Apartment Units to Potential Renters. -Lease Apartments to qualified Renters. -Stay updated on Fair Housing Laws. -Organizes Activities and Events for Residents.
Patient Access Liaison (Hybrid)
Planned ParentHood
07.2017 - 03.2020
- Responsible for providing Patients with a full range of exemplary access to healthcare via telephone, email, web portal, and chat. -Manage large volumes of inbound and outbound calls -Directing inbound calls to appropriate destinations/departments/personnel. -Appointment scheduling for all PPH Service line. -Provide Patients with solutions.
Sales Representative (Hybrid)
AJF Financial Group
01.2014 - 07.2017
- -Respond to inbound request. -Call Prospect, qualify information and needs, set virtual appointment. -Generate quotes and present onions.
Education
Americas National School Of Phlebotomy
110 Cypress Station Dr08.2024
Licensed Real Estate Agent -
Champions School of Real Estate
10.2022
Lonestar
08.2021
Stratford High School
01.2013
Skills
- Typing Speed 60 WPM
- Efficient Multi-tasker
- Knowledgeable in Knock, Entrada, Blue Moon, Yardi, Onesite
- Organized Event Planner
- Adaptability
- Problem-solving
- Venipuncture
- Data Entry
- Order of draw
- Proper tourniquet use
- HIPAA
- Venipuncture Technique
Personal Information
Title: Customer Service Expert
References
- Sheryl Thi, Systems Engineering, 832) 814-7778, sherylthi21@gmail.com
- Theo Jones, Computer Engineering, 936) 314-6855, joneste65@yahoo.com
- Leo Radford, Real Estate Agent, 832) 423-9903, leo.d.radford@att.net
- Raven Butler, Property Manager, rbutler@aogliving.com
Certification
Phlebotomy Technician
- Licensed 699C20240821
Timeline
Leasing Professional
Olympus Property
06.2022 - 05.2023
Real Estate Agent
United Realty
10.2021 - Current
Patient Access Liaison (Hybrid)
Planned ParentHood
07.2017 - 03.2020
Sales Representative (Hybrid)
AJF Financial Group
01.2014 - 07.2017
Americas National School Of Phlebotomy
Licensed Real Estate Agent -
Champions School of Real Estate
Lonestar
Stratford High School
Phlebotomy Technician
- Licensed 699C20240821
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