Shift supervisor
Dollar General Store
11 2019 - 11 2022
Hi, I’m
Betty Banks
Raiford,Florida
Summary
Personable individual with strong organization skills, to multitask and build relationships. Adept at prioritizing conflicting business or customer needs. Successful in working within collaborative environments. Results-focused mail service professional focused on solving organizational problems and building strong teams. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Work History
Dollar General Store13110 SR 121 Raiford, Florida 32083
Shift supervisor
11 2019 - 11 2022
Job overview
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Helped store management meet standards of service and quality in daily operations.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
- Collaborated with management to develop strategies for boosting overall store performance, leading to higher profit margins.
United States Postal Service, USPSRaiford, Florida 32083
Postal Service Clerk
12 2010 - 02 2012
Job overview
- Coordinated closely with mail carriers to ensure timely distribution of packages, enhancing overall reliability of service.
- Maintained accurate records of all incoming and outgoing mail, ensuring proper tracking and routing.
- Assisted in training new team members to uphold high standards of service and efficiency within the postal office.
- Promoted USPS products and services to enhance revenue generation while fulfilling customer needs.
- Handled fragile or hazardous items carefully, adhering to established safety protocols.
- Expedited time-sensitive deliveries by accurately identifying priority items during sorting procedures.
- Reduced wait times by efficiently organizing workload and prioritizing tasks during peak hours.
- Provided exceptional support during holiday seasons, adapting quickly to increased workloads without compromising performance.
United States Postal Service, USPSLawtey, Fl 32058
Postal Support Employee
12 2008 - 11 2010
Job overview
- Demonstrated adaptability by successfully carrying out varied responsibilities such as window services, city or rural carrier duties when needed.
- Assisted customers with mailing needs, providing expert advice on postage rates, packaging materials, and shipping regulations.
- Supported fellow employees in daily tasks, contributing to a collaborative and efficient workplace atmosphere.
- Consistently met or exceeded service delivery expectations by prioritizing workload and staying focused on task completion.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Weighed letters and packages and calculated costs based on classification, weight, and destination.
- Monitored performance of junior team members and offered support.
Education
Union County High School
Diploma
06.1993
Skills
- Sorting procedures
- Rural and city carrying
- Bulk mailing
- Production goal setting
- Problem-solving skills
- Handling and sorting mail
- Federal guideline proficiency
- Loading and unloading
- Workplace safety
- Decision making
- Post office operations
- Delivery routes
Timeline
Postal Service Clerk
United States Postal Service, USPS
12 2010 - 02 2012
Postal Support Employee
United States Postal Service, USPS
12 2008 - 11 2010
Union County High School
Diploma