Betty Barrington
Administrative Professional
North Richland Hills,TX
Summary
With over 20 years of experience Supporting day-to-day operations with expertise in records management and resource coordination. Skillfully meet diverse needs and address issues to maintain efficiency and profitability.
Demonstrate strong work ethic, and leadership abilities, applying operation efficiencies and investor compliances. and success in building long-lasting relationships.
Overview
25
25
years of professional experience
Work History
Partner Advocate
Standard Energy Solutions
9520 Gerwig Lane, Suite Q Columbia, MD 21046
02.2021 - 01.2023
- Worked effectively with all levels of staff to coordinate effective workflow solutions.
- Validated supporting documentation and invoicing for projects.
- Onboarded and monitored projects through submission to installation.
- Maintained positive sales and client relationship operations.
- Troubleshoot and resolve any exceptions to process.
- Manage Customer portfolio to exceed timeframe expectation goals.
Invoice Manager II
Mortgage Specialist International, LLC
Fort Worth, Texas
06.1997 - 09.2020
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Developed and maintained relationships with customers and suppliers through account development.
- Approved regular payroll submissions for employees.
- Applied customer feedback to develop process improvements and support long-term business needs.
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels..
- Improved operational planning and business frameworks to enhance resource utilization and reduce waste.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
Education
Bachelor of Arts - Elementary Education
Western Governors University
Salt Lake City, UT03.2027
Associate of Applied Science -
ATI Career Training Center - North Richland Hills
North Richland Hills, TX05.1996
GED -
Fairfax County Education
Fairfax, VA03.1988
Skills
- Microsoft PowerPoint
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Loansphere
- MAS500
- MPS
- ADP
- ZOHO Projects
- Critical Thinking
- Customer Relationship Management
- Risk Mitigation
- Time Management
- Application Processes
- De-Escalation Tactics
- Customer Inquiries
- Administrative Support
- Resource Management
- Team Goals
- Legal Research
- Prepare Reports
- Data Collection and Entry
- Quality Control Analysis
- Maintain Records
- Data Analysis
- Operations Analysis
- Quality Improvement
- Negotiation
- Monitoring
- Troubleshooting
- Training
- Reconciliation
- Invoice Management
- Collections
- Reporting
Timeline
Partner Advocate
Standard Energy Solutions
02.2021 - 01.2023
Invoice Manager II
Mortgage Specialist International, LLC
06.1997 - 09.2020
Bachelor of Arts - Elementary Education
Western Governors University
Associate of Applied Science -
ATI Career Training Center - North Richland Hills
GED -
Fairfax County Education