Human resources professional with significant experience in building strong relationships and driving strategic initiatives. Strong focus on team collaboration, achieving results and consistently adapting to changing needs. Proven skills in HR management, employee relations, and organizational development. Known for reliability, leadership, and effective communication in high-pressure environments.
Overview
25
25
years of professional experience
Work History
Senior Human Resources Business Partner
All Native Group (ANG)
08.2022 - Current
Acts as a single point of the contact for employees and contract program managers.
Lead change management projects and manage the HR related internal and external communication for assigned contracts.
Acts as the performance improvement driver and provokes positive changes in the people management
Identifies and prepares development plans for the key and high potential employees, and identifies employees ready for promotion and rotates best talents across different functions in the organization
Coach managers on effective communication techniques, promoting greater transparency within the organization.
Oversee employee engagement surveys and action plans, addressing areas of concern proactively to improve satisfaction rates.
Manage complex employee relations issues, resulting in a more engaged and harmonious work environment.
Manage conflict resolution processes within the workplace, fostering a positive atmosphere conducive to collaboration and teamwork.
Directed hiring and onboarding programs for new employees.
Meet with new employees periodically to gage progress and performance.
Resolve disputes, employee terminations, and disciplinary procedures.
Conduct exit interviews with employees leaving company to gauge areas of success and opportunities for improvement.
Partner with legal counsel to ensure compliance with labor laws and regulations across all HR practices.
Challenges the organizational structure of the internal client and proposes changes.
Human Resources Manager
NEW GENERATION WELLNESS
03.2015 - 07.2022
Partner and collaborate with the business leaders and associates to ensure an active and engaged workforce
Address all employee relations issues, supporting both managers and associates to resolve disagreements and conflicts in adherence with established policies and guidelines
Facilitate discussions and conduct investigations as necessary to resolve employee disputes and maintain positive employee relations
Manage recruiting process within both agency and in-house settings
Ensure receipt of requisitions, source, recruit, screen, and interview candidates, conduct pre-employment checks, extend offers and lead the onboarding process
Oversee coordination with temporary agencies for placement of temporary personnel
Manage benefits administration for employees and support the facilitation of annual open enrollment
Act as liaison between employees and broker to finalize unresolved issues
Ensure company benefits are explained to new hires and confirming enrollments are accurate and complete
Assist managers to record and track all leaves-of-absences, including family medical leave, short term disability, bereavement and emergency paid sick leave
Work daily to build morale and provide a healthy and productive work environment
Work independently and as part of a team to support workforce efforts to accomplish business and department goals
Assist in the development and administration of company Safety Programs
Attend monthly meetings
Assist Training Manager with coordination and deployment of training/development programs for managers and workforce
Partner with the Payroll department to address payroll, vacation, and sick-time questions
Maintain accurate personnel and related records to ensure adherence to legal regulations
Research and create reports on personnel statistics as requested
Stay current on trends in the field as well as state and federal laws and regulatory changes
Human Resources Manager
FIRSTSOURCE GROUP USA
10.2012 - 02.2015
Managed site of 500+ employees administering HR policies and procedures
Provided direction and guidance to employees and managers regarding all HR activities
Responsible for providing advice and counseling to site leaders on appropriate disciplinary steps as well as employment laws to ensure fair and consistent actions are being taken regarding employee issues
Provided guidance and assistance to management in administering coaching and corrective discipline
Assisted in conflict management and resolved employee issues
Proactively worked with employees and managers to identify potential issues in the workplace
Investigated and responded to complex workplace and employee relation issues
Sourced and recruited for high volume call center to include all required on-boarding paperwork
Reviewed and approve all involuntary termination requests from management
Advised senior operations on alternative actions prior to termination
Provided guidance to employees regarding FMLA/Leave of Absence process
Followed up with managers and employees to ensure documentation is accurate and complete
Conducted new hire orientation, presenting benefits and policy information to new employees
Represented Company in hearings as required (UI, WC cases, lawsuits)
Met individually with employees to determine cause of attendance and/or performance issues to curb attrition
Coordinated yearly open enrollment activities assisting employees with online enrollments
Supported recruiting office; sourcing and selecting candidates
Conducted exit interviews, documenting trends
Compiled weekly reports on various HR initiatives and metrics
Acted as liaison between employees and offsite Benefits (KY) and Payroll (NY) offices
HR Generalist/Compensation Analyst
BAE SYSTEMS - INFORMATION SOLUTIONS
02.2000 - 01.2012
Facilitated and managed yearly merit/salary review
Administered company reward & recognition and service award programs
Played a key role in ensuring the successful launch of e-Verify
Supervised the audit and upload of 3000+ I9's
Revised job descriptions across all levels and categories
Interviewed managers and employees to construct an accurate picture of the duties and skills required for each position
Participated in and completed salary surveys
Responded to employee complaints regarding EEO issues
Conducted interviews with complainant and accused
Prepared reports for internal investigation
Conducted on-site and remote new hire orientations
Reworked new-hire orientation to integrate all lines of businesses
Resolved conflicts between employees and benefits service center
Co-chaired annual open enrollment activities
Processed New Hires & Terminations
Prepared incentive and deferred compensation materials for executives
Administered educational assistance program
Organized union negotiation meetings
Member of HR process improvement working group team
Worked with team to create consistent processes within the HR teams across all sites
Managed the audit of 1500+ employee files to ready them for off-site vendor scanning
Provided periodic training to managers and employees on company self service sites
Skills
Strong logical thought process
Team oriented
Positive attitude
Proficient in ADP Workforce Now, Paycom, PeopleSoft, Dayforce, Costpoint, Biz Library
Ability to work under pressure
Performs tasks efficiently
Familiar with HR concepts, practices and procedures