Summary
Overview
Work History
Education
Skills
Timeline
Generic

Betty Biddle

Clayton,NC

Summary

With a proven track record at Avendelle Assisted Living, I excel in patient care management and fostering strong teamwork. My leadership significantly improved patient outcomes and streamlined healthcare operations. Skilled in HIPAA compliance and clinical judgment, I championed innovative nursing practices, enhancing staff development and patient satisfaction.

Knowledgeable clinical director with comprehensive background in clinical leadership and nursing management. Successfully led multidisciplinary teams to enhance patient care quality and operational efficiency. Demonstrated expertise in strategic planning and staff development, showcasing advanced problem-solving and communication skills.

Healthcare professional with track record in clinical leadership and nursing management. Proven ability to lead teams in providing high-quality patient care and driving operational improvements. Strong focus on collaboration and adaptability, consistently meeting evolving needs of healthcare environments. Skilled in strategic planning and staff development, known for reliability and results-oriented approach.

Registered Nurse with 15 years of experience in direct patient care and nursing management positions in hospital settings. Experience spans across behavioral and mental health, and med-surgical environments. Passionate about providing programs and services in support of growth and healing for patients with mental health issues. Active listener with direct communication style and compassionate, non-judgmental approach to build patient trust and rapport. Outside-the-box thinker with strong crisis resolution skills.

Overview

14
14
years of professional experience

Work History

Clinical Nurse Director

Avendelle Assisted Living
09.2022 - Current
  • Championed continuous education programs for nursing staff, enhancing their clinical knowledge and skillset.
  • Developed strong relationships with community organizations to improve access to healthcare resources for patients and families.
  • Created open lines of communication between nurses, physicians, and other members of the healthcare team to streamline decision-making processes.
  • Introduced innovative solutions for addressing common challenges faced by the nursing department, improving workflow efficiency.
  • Reduced medication errors through introduction of a comprehensive medication management system.
  • Promoted a culture of safety, resulting in reduced hospital-acquired infections and overall improved patient outcomes.
  • Evaluated nursing performance regularly to identify areas requiring improvement or professional development.
  • Improved patient satisfaction scores by promoting a patient-centered care approach among the nursing staff.
  • Reviewed charts weekly to complete quality control checks.

MDS Coordinator

Windsor Point Retirement Community
03.2021 - 06.2023
  • Set schedules for staff to start and complete MDS assessments and care plan meetings.
  • Ensured timely completion of all MDS assessments, maintaining full compliance with federal and state regulations.
  • Maintained up-to-date knowledge on CMS guidelines and changes to ensure accuracy in reporting and reimbursement processes.
  • Collaborated closely with therapy departments to accurately capture rehabilitation needs within MDS documentation, supporting appropriate resource allocation for residents'' needs.
  • Assessed electronic medical record for required documentation to support MDS coding.
  • Enhanced patient care quality by implementing comprehensive MDS assessments and care plans.
  • Collaborated with nursing staff to provide accurate and timely clinical assessments for each resident, leading to improved overall care.
  • Verified prompt and accurate completion of MDS activities for billing.

Clinical Nurse Consultant

DHHS Department of Medical Assistance
09.2021 - 03.2023
  • Improved patient outcomes by implementing evidence-based nursing practices and providing guidance to clinical staff.
  • Fostered a culture of continuous learning within the clinical team by sharing best practices and encouraging open communication on opportunities for improvement.
  • Enhanced patient care by regularly updating and revising clinical policies, procedures, and protocols based on current research.
  • Conducted regular evaluation of staffing needs, making recommendations for adjustments to ensure appropriate allocation of resources and optimal patient care delivery.

Staff Nurse Medical-Surgical Unit

Vance Granville Community Hospital
11.2020 - 01.2021
  • Investigated and resolved issues affecting hospital operations and patient care.
  • Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
  • Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
  • Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.

Staff Nurse Clinical Specialist

Central Regional Hospital
06.2011 - 03.2015
  • Improved patient care by implementing evidence-based nursing practices and protocols.
  • Reduced hospital readmission rates by providing thorough patient education and follow-up support.
  • Utilized advanced nursing skills to manage complex cases, resulting in improved clinical outcomes.
  • Enhanced staff performance through consistent mentoring and regular evaluations.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Established positive relationships with customers and other staff members.
  • Responded sensitively and competently to service customers with diverse cultural backgrounds.
  • Greeted clients and guests and assisted with variety of questions to foster exceptional customer service.
  • Assessed effectiveness of clinical nursing interventions and programs.
  • Reviewed patient health status and developed individualized care plans.
  • Facilitated patient and family education and counseling.
  • Evaluated patient progress, assessed outcomes and provided follow-up care.
  • Facilitated and attended interdisciplinary meetings to discuss patient care.
  • Identified clinical risks and took appropriate preventative actions.

Education

Master of Science - Nursing

Capella University
Minneapolis MN
01-2022

Bachelor of Science - Nursing

Winston Salem State University
Winston-Salem, NC
05-2021

Associate of Science - Nursing

Durham Technical Community College
Durham, NC
11-2011

LPN - Nursing

ECPI University
Virginia Beach, VA
07-2010

Skills

  • Patient Care Management
  • HIPAA compliance
  • Healthcare Operations Management
  • Strong teamwork
  • Patient assessment
  • Quality improvement
  • Nursing expertise
  • Clinical judgment
  • Staff development
  • Compassionate care
  • Clinical decision making
  • Family education
  • Clinical documentation accuracy
  • Registered Nurse
  • Cultural history
  • Patient observation

Timeline

Clinical Nurse Director

Avendelle Assisted Living
09.2022 - Current

Clinical Nurse Consultant

DHHS Department of Medical Assistance
09.2021 - 03.2023

MDS Coordinator

Windsor Point Retirement Community
03.2021 - 06.2023

Staff Nurse Medical-Surgical Unit

Vance Granville Community Hospital
11.2020 - 01.2021

Staff Nurse Clinical Specialist

Central Regional Hospital
06.2011 - 03.2015

Master of Science - Nursing

Capella University

Bachelor of Science - Nursing

Winston Salem State University

Associate of Science - Nursing

Durham Technical Community College

LPN - Nursing

ECPI University

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Betty Biddle