Betty Blue
Philadelphia,PA
Summary
Results-driven professional with a strong background in safety and community engagement, honed as a Crossing Guard for the City of Philadelphia. Proven ability to identify safety violations and enhance pedestrian safety through effective communication and collaboration. Dependable leader with a focus on fostering community partnerships and improving traffic flow.
Customer service expert.
Overview
2027
2027
years of professional experience
Work History
Crossing Guard
City Of Philadelphia
08.2023 - Current
- Monitored pedestrian traffic to ensure safe crossing at designated intersections.
- Communicated effectively with children and parents to promote safety awareness.
- Assisted in enforcing traffic laws and regulations near school zones.
- Collaborated with local law enforcement to address safety concerns and improve traffic flow.
Train Agent
Eden Corporation
Philadelphia, PA
07.2021 - 08.2023
- Processed ticket requests and provided key card refills for transportation on SEPTA trains.
- Assisted passengers with inquiries and ensured a smooth boarding experience.
- Maintained accurate records of ticket transactions and key card refills.
Receptionist
Fairview Nursing Home
Philadelphia, PA
06.2016 - 11.2019
Store Owner
Afrocentric City
Philadelphia, PA
1993 - 2018
- Managed daily store operations, ensuring efficient workflow and customer satisfaction.
- Developed strategic marketing campaigns to enhance brand visibility and drive sales growth.
- Trained and mentored staff on product knowledge and customer service best practices.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Fostered community relationships through local events, increasing customer engagement and loyalty.
- Negotiated with suppliers for favorable terms, enhancing profit margins on key products.
- Developed a loyal customer base with personalized assistance, attentive listening, and friendly interactions.
- Maintained a clean, organized, and visually appealing store environment to create an inviting shopping experience.
Education
Associate of Science - Marketing Management
LaSalle University
Philadelphia, PASkills
Safety violation identification
Patience and tolerance
Dependability
Pedestrian safety
Child safety
Unsafe condition remediation
Traffic laws
Traffic monitoring
Community partnerships
Traffic flow assessment
Excellent customer service experience
Timeline
Crossing Guard
City Of Philadelphia
08.2023 - Current
Train Agent
Eden Corporation
07.2021 - 08.2023
Receptionist
Fairview Nursing Home
06.2016 - 11.2019
Store Owner
Afrocentric City
1993 - 2018
Associate of Science - Marketing Management
LaSalle University