Betty Chavez
Kennewick,WA
Summary
My leadership perspective aligns with the principals of transformational leadership. I am centered on offering assistance for both individual and collective advancement, with the aim of positivity influencing lives.
I set goals and embrace challenges while adapting to continual change as an essential aspects of my leadership style, as it encourages innovation and resilience in the face of obstacles.
I will use personal influence and thoughtful attention to enhance the performance of my team, with aim of surpassing the organizations objectives which fosters a positive and productive work environment. Self-motivated Benefits Specialist demonstrating superior understanding of employee benefits laws and human resource software systems. Astute professional providing benefits support in fast-paced corporate settings.
Overview
23
23
years of professional experience
Work History
PUBLIC BENEFIT SPECIALIST III
DEPARTMENT OF SOCIAL AND HEALTH SERVICES
01.2016 - Current
- Independently assess applications and conduct interviews to determine eligibility/re-eligibility for federal and state programs
- Identify, review, and analyze various documents and databases to assist in determining eligibility for the various programs.
- Meticulously gather and review data to ensure compliance with Federal and State requirements.
- Collaborate with third party agencies to obtain needed data to assist in decision making.
- Process and assess effect of changes on continuing eligibility and updating cases as necessary.
- Perform computations to assist in reaching decisions.
- Document case findings and write reports.
- Create approval, denial, and various other letters.
- Handle confidential information.
- Interpret, analyze, and apply Washington Administrative Code and Revised Code of Washington.
- Inform clients of laws, rules, regulations, and program requirements.
- Work within specific timeframes and deadlines.
- Recognize and re-compute any incorrect grants.
- Work is held to a standard of a less than 3% error rate, continually meet and exceed standards.
- Work with a diverse population.
- Assist with training new staff to develop skills.
- Facilitated regular unit and staff meetings to ensure effective communication and collaboration within the team
ASI Exit Interview- Data Clerk II
BENTON-FRANKLIN HEALTH DISTRICT
01.2003 - 01.2016
- Conduct interviews with clients and examine written and verbal information to determine eligibility for preview.
- Authenticate client eligibility for program issuance.
Performs tasks related to processing accounts payable, including preparing daily deposits and reconciling transactions. - Interviewed subjects utilizing the Addiction Severity Index (ASI) exit interview.
- Collect post-intervention data, conduct clinical or research interviews
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Assess the needs of the consumer and make necessary referrals to Health Department services and other agencies.
ASSESSMENT SPECIALIST/PROGRAM MONITOR II
BENTON-FRANKLIN COMMUNITY ACTION COMMITTEE
02.2001 - 02.2003
- · Conducted thorough assessments and monitored program compliance, ensuring adherence to established protocols and standards.
- Gathered nutritional agenda data from participants, meticulously analyzed, and revised it prior to the final evaluation distributed to stakeholders. Additionally, analyzed data collected from assessments, identifying trends and areas for improvement, and implemented necessary modifications to enhance program effectiveness.
- Educated program participants on state regulations and dietary allowance program policies, ensuring comprehensive understanding and compliance.
- Collaborated with third-party agencies to communicate program findings and address deficiencies with stakeholders.
- Empowered clients with self-management skills and educational resources, fostering active participation in the nutrition program.
- Effectively communicated assessment results both in written reports and verbally, contributing to the preparation of comprehensive assessment reports.
- Managed program caseloads, offering consistent support and coverage for personnel as necessary, thereby ensuring the seamless operation of program activities.
Education
Master of Science - Management And Leadership
Western Governors University
Salt Lake City, UT05.2024
Bachelor of Science in Psychology -
WASHINGTON STATE UNIVERSITY
Salt Lake City, UT05.2023
Associated Arts & Science (DTA) -
COLUMBIA BASIN COLLEGE
Pasco, WA06.2012
Associate in Applied Science in Criminal Justice -
COLUMBIA BASIN COLLEGE
Pasco, WA06.2011
General Studies Certificate In Criminal Justice -
COLUMBIA BASIN COLLEGE
Pasco, WA06.2015
Youth Mental Health First Aid USA -
NATION COUNCIL FOR BEHAVIORAL HEALTH
Prosser, WA01.2015
Foundations of Leadership
DSHS
State Of Washington2023
Mentorship Program
DSHS State Of Washington2022
Skills
- Strategic
- Communication
- Analytical and critical thinking
- Self-Motivated
- Public Relations
- Community Advocate
Languages
Spanish
Timeline
PUBLIC BENEFIT SPECIALIST III
DEPARTMENT OF SOCIAL AND HEALTH SERVICES
01.2016 - Current
ASI Exit Interview- Data Clerk II
BENTON-FRANKLIN HEALTH DISTRICT
01.2003 - 01.2016
ASSESSMENT SPECIALIST/PROGRAM MONITOR II
BENTON-FRANKLIN COMMUNITY ACTION COMMITTEE
02.2001 - 02.2003
Master of Science - Management And Leadership
Western Governors University
Bachelor of Science in Psychology -
WASHINGTON STATE UNIVERSITY
Associated Arts & Science (DTA) -
COLUMBIA BASIN COLLEGE
Associate in Applied Science in Criminal Justice -
COLUMBIA BASIN COLLEGE
General Studies Certificate In Criminal Justice -
COLUMBIA BASIN COLLEGE
Youth Mental Health First Aid USA -
NATION COUNCIL FOR BEHAVIORAL HEALTH
Foundations of Leadership
DSHS
Mentorship Program
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