Summary
Overview
Work History
Education
Skills
Timeline
Generic

Betty Deal

Las Vegas

Summary

Dynamic culinary professional with extensive experience at Bojangles' Famous Chicken 'n Biscuits, excelling in baking techniques and quality control. Proven track record of enhancing customer satisfaction through exceptional product presentation and a dedicated work ethic. Adept at fostering teamwork and thriving in fast-paced environments, consistently delivering high-quality results.

Overview

12
12
years of professional experience

Work History

Master Biscuit Maker

Bojangles' Famous Chicken 'n Biscuits
11.2024 - Current
  • Maintained accurate inventory of baking supplies and ingredients.
  • Increased customer satisfaction by consistently producing high-quality biscuits that met or exceeded expectations.
  • Proficient in upselling add-on products to generate increased revenue.
  • Supported quality control efforts by conducting routine inspections of finished products to ensure consistency and excellence.

Machine Operator

Ken's Foods
09.2021 - 09.2024
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.

Lead Line Cook

Chick-fil-A
03.2018 - 09.2021
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
  • Cultivated a positive working atmosphere among kitchen staff, fostering camaraderie and a strong sense of teamwork.
  • Produced high volume covers per day and maintained near-perfect customer satisfaction scores.
  • Maintained high-quality food standards by ensuring consistent execution of recipes and presentation techniques.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Developed strong teamwork skills by collaborating with other line cooks to maintain a smooth workflow during busy shifts.

Shift Leader/Server Shift Leader/Deli Clerk

Sam's Club
04.2013 - 03.2018
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.

Education

Bachelor of Arts - Business Administration And Management

Universality of Arizona Global Campus
03-2021

Skills

  • Product presentation
  • Recipe development
  • Temperature monitoring
  • Baking techniques
  • Dedicated Work Ethic
  • Service Excellence
  • Thriving in Fast-Paced Environments
  • Problem-solving
  • Team collaboration
  • Consistently On Time
  • Food preparation
  • Interpersonal and communication skills
  • Food safety compliance
  • Quality control
  • Batch mixing

Timeline

Master Biscuit Maker

Bojangles' Famous Chicken 'n Biscuits
11.2024 - Current

Machine Operator

Ken's Foods
09.2021 - 09.2024

Lead Line Cook

Chick-fil-A
03.2018 - 09.2021

Shift Leader/Server Shift Leader/Deli Clerk

Sam's Club
04.2013 - 03.2018

Bachelor of Arts - Business Administration And Management

Universality of Arizona Global Campus

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Betty Deal