Summary
Overview
Work History
Education
Skills
Timeline
Generic

Betty Eisenhour

Stafford,KS

Summary

Creative Business Owner with exceptional background spent in business development. Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful teams.

A motivated business professional bringing eleven years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level office position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

10
10
years of professional experience

Work History

Business Owner

Milk Barn Market LLC
01.2020 - Current
  • Prepared bank deposits and handled business sales, returns and transaction reports.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
  • Oversaw business budget planning and administration, accounting functions, purchasing, scheduling and deliveries.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Conducted target market research to discover customer needs and analyze competitor trends.
  • Interacted well with customers to build connections and nurture relationships.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Designed business plan to define concept, short-term and long-term goals and strategies.
  • Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
  • Researched trends and current innovations to determine competition and develop competitive pricing points.
  • Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
  • Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
  • Participated in business events, conferences and trade shows to promote products and network with business owners and prospective clients.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Devised processes to boost long-term business success and increase profit levels.
  • Demonstrated product presentations to prospective customers to showcase features, benefits and value.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Conducted feasibility studies to weigh pros and cons of developing business and ways to achieve success.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.

Virtual Assistant

Peace Creek Virtual Assistant
03.2013 - 01.2020
  • Conferred with customers by telephone, chat or email to provide information.
  • Completed business correspondence, transcription, and data entry.
  • Monitored emails, organized inbox, and prioritized messages for supervisor.
  • Kept extensive contact list updated with new contacts and changes to existing contacts.
  • Set up virtual Zoom meetings, invited guests and disseminated agendas.
  • Prepared PowerPoint presentations and ran slide shows remotely for virtual meetings.
  • Organized and managed team tasks using Trello and Asana.
  • Executed travel arrangements by researching and booking flights and accommodations.
  • Researched topics and events to support supervisor's work agenda and projects.
  • Uploaded files for team use on Google Suite and SharePoint.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Performed research to collect and record industry data.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Liaised between clients and vendors and maintained effective lines of communication.
  • Established administrative work procedures to track staff's daily tasks.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.

Social Media Marketing Manager

Peace Creek Virtual Assistant
03.2013 - 01.2020
  • Created and managed social media campaigns to increase brand engagement.
  • Devised content strategy to effectively engage target audiences.
  • Conducted market research to identify new opportunities and target markets.
  • Launched successful digital marketing campaigns that achieved goals for increased website traffic.
  • Captured new customers by optimizing business strategies and launching products to diversify offerings.
  • Continually maintained and improved company's reputation and positive image in markets served.
  • Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
  • Coordinated with design and media teams to develop high-quality creative assets.
  • Secured long-term accounts by recommending strategies to promote brand effectiveness and highlight product benefits.
  • Generated sponsorships with related and partnering entities to enhance marketing objectives.
  • Executed comprehensive marketing plans that consistently achieved targets for increased revenue.
  • Optimized email campaigns to increase open and click-through rates.
  • Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
  • Improved website visibility through development and implementation of SEO strategies.
  • Managed budget allocation and resource utilization to maximize marketing ROI.
  • Led team of marketing professionals, offering mentoring and coaching to build knowledge and skills.
  • Mentored local personnel on best practices and protocols to maximize productivity.
  • Wrote and distributed press releases to increase brand visibility.

Education

No Degree - Certified Medication Aid

Pratt Community College
Pratt, KS
09.1997

No Degree - Emergency Medical Technology

Pratt Community College
Pratt, KS
05.1997

Skills

  • Effective Communicator and Public Speaker
  • People and Culture
  • Negotiation and Persuasion
  • Systems Thinker
  • Strategize Plans
  • Task Delegation
  • Vendor Relationship Management
  • Adaptable and Flexible
  • Performance Improvement
  • Bookkeeping
  • Approachable and Outgoing
  • Operations Start-Up
  • New Business Development
  • Store Layouts
  • Issue Resolution
  • Business Management and Development
  • Leadership and People Development
  • Mission and Vision
  • Change and Growth Management
  • Verbal and Written Communication
  • Develop Business Structures
  • Analytical and Critical Thinker
  • Strategic Decision-Making
  • Balanced Work Ethic
  • Public Speaking
  • Purchasing and Planning
  • Project Oversight
  • Manage Programs
  • Business Presentations
  • Sales Development
  • Negotiation
  • Travel Itineraries
  • Process Improvement
  • Attention to Detail
  • Driven and Determined
  • Operations Management
  • Professional Networking

Timeline

Business Owner

Milk Barn Market LLC
01.2020 - Current

Virtual Assistant

Peace Creek Virtual Assistant
03.2013 - 01.2020

Social Media Marketing Manager

Peace Creek Virtual Assistant
03.2013 - 01.2020

No Degree - Certified Medication Aid

Pratt Community College

No Degree - Emergency Medical Technology

Pratt Community College
Betty Eisenhour