Summary
Overview
Work History
Education
Skills
Certification
Languages
Additional Information
Personal Information
Assessments
Languages
Timeline
Generic

Betty Escalona

Austin

Summary

Detail-oriented cashier with extensive experience in fast-paced retail environments, recognized for accurately processing financial transactions and maintaining balanced cash drawers. Expertise in delivering exceptional customer service has consistently enhanced the checkout experience, leading to improved transaction times and increased customer satisfaction.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Cashier

Kerlaches
Austin
03.2022 - Current
  • Provided excellent customer service to ensure satisfaction
  • Provided friendly service and assistance to clients
  • Built positive relationships with customers to increase repeat business
  • Processed sales transactions
  • Answered customers' questions
  • Answered phone calls and take order
  • Packed customer order into box and bags carefully
  • Maintained clean, sanitized and tidy checkout areas
  • Review new promotions and monitored price changes

Public Area Attendant

The LINE Hotel
Austin
02.2019 - 06.2020
  • Provided the highest quality of service to the guest at all times and anticipate and exceed guest expectations
  • Responded promptly and efficiently to guest complaints and needs
  • Responded to pages and radio calls immediately
  • Completed duties on the daily checklist/railroad schedule
  • Followed proper use of approved chemicals and accurately label chemical containers
  • Cleaned public areas including restrooms, floors, elevators, lobbies, hallways, vending areas, service areas, stairwells, gym and pool
  • Removed all litter from public space, dust thoroughly
  • Cleaned guestrooms as needed in accordance with productivity standards
  • Notified manager of maintenance issues
  • Reported unsafe conditions and suspicious activity to Loss Prevention/Management
  • Communicated properly and effectively with the guest, associates and managers
  • Effectively respond to guest complaints

Seasonal Sales Associate/Cashier

Bath & Body Works
Austin
10.2018 - 12.2018
  • Welcomed customer into the store and helped them locate items
  • Developed positive customer relationships through friendly greetings and excellent service
  • Greeted customers and ascertained customer needs
  • Received customer payments by Point of Sale
  • Verified that all customers received receipts for purchases
  • Assisted on sale floor as needed to maintain service standards

Kitchen Assistant

Kerlin BBQ
Austin
06.2016 - 05.2018
  • Consistently proved professional, friendly and engaging service
  • Displayed enthusiasm and knowledge about the menu
  • Demonstrated genuine hospitality while greeting establishing rapport with customer
  • Assisted in cashiering
  • Routinely supported other areas of the food truck
  • Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards
  • Assist manager with delegation of assignments and follow up to ensure all work in completed timely and efficiently to meet labor budget
  • Fully trained and serves as backup to the manager and completes all duties and responsibilities of the food truck

Administrative Assistant/Receptionist

Grupo Aprovecha.com
Caracas
11.2012 - 11.2014
  • Maintained polite and professional communication via phone, e-mail, and mail
  • Carries out administrative duties such as filing, typing, copying, scanning documents
  • Managed and maintained files, records and correspondence both hard and digital copies
  • Worked with word processing spreadsheet
  • Developed and maintained a filing system
  • Generated reports
  • Prepared and monitor invoices
  • Updated administrative systems daily to make them more efficient

Education

Associate - Administración y Gerencia Tributaria

Instituto Universitario de Gerencia y Tecnologia
Caracas, Distrito Capital
03.2013

Skills

  • Microsoft Office
  • Customer Service
  • POS
  • Team Member
  • Guest Services
  • Word Processing
  • Data Entry
  • Loss Prevention
  • Attention to detail
  • Typing
  • Bilingual
  • Cash Handling
  • Front Desk
  • Serving Experience
  • Host/Hostess
  • Effective communication
  • Order processing
  • Sanitation practices

Certification

Food Handler Certification

Languages

  • Spanish, Expert
  • English, Fluent

Additional Information

Proficiency in Spanish as a native language., Fast learning., Punctuality., Follow instructions., Multitasking.

Personal Information

Work Permit: Authorized to work in the US for any employer

Assessments

Attention to detail, Proficient, 01/01/22, Identifying differences in materials, following instructions, and detecting details among distracting information

Languages

Spanish
Native/ Bilingual
English
Professional

Timeline

Cashier

Kerlaches
03.2022 - Current

Public Area Attendant

The LINE Hotel
02.2019 - 06.2020

Seasonal Sales Associate/Cashier

Bath & Body Works
10.2018 - 12.2018

Kitchen Assistant

Kerlin BBQ
06.2016 - 05.2018

Administrative Assistant/Receptionist

Grupo Aprovecha.com
11.2012 - 11.2014

Associate - Administración y Gerencia Tributaria

Instituto Universitario de Gerencia y Tecnologia

Similar Profiles

CREATE PROFILE