Betty Glover
East Wenatchee,WA
Summary
I am a Compassionate, experienced nursing professional bringing clinical expertise to a variety of specialties with leadership skills and technical knowledge. I have been in the medical field for over 20 years. I started my journey in admissions and worked my way up to a Registered Nurse. I have 2 years experience in a Clinical Setting, 2 years experience in Labor and Delivery, 3 years of Acute Care with minimal ER experience and 11 years experience in geriatric care/Care Management. I am proficient in updating charts, monitoring medications and working with multidisciplinary teams to optimize patient care. Quality-driven and efficient with strong interpersonal abilities. I have assisted in implementing and troubleshooting a new EHR (Point Click Care). I have completed training as an Infection Control Preventionist and assisted in implementing the Antibiotic Stewardship Program.
As a previous Staff Development Coordinator I worked closely with the DNS and oversaw 20+ Nursing Assistants and assisted in leading Licensed Nurse Meetings as well as Annual skills lab.
I am able to work under stressful situations with a calm demeanor. (Never let them see you sweat). I feel if given the chance I am able to learn a new skill/task quickly and can achieve in giving High Quality Care to my residents/patients. Focusing on safe techniques and following guidelines and regulations.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Registered Nurse
Omni Staffing
Washington
03.2024 - Current
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Streamlined medication administration processes for increased safety and accuracy during busy shifts.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Reduced hospital readmissions through effective discharge planning, patient education, and follow-up care coordination.
Office Manager
Highland Internet Communications
Oroville
07.2022 - 02.2024
- Managed approximately 1200 customers.
- Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries. Used judgment and initiative in handling confidential matters and requests.
- Entered deposits, credit card charges and sales entries to facilitate cash management.
- Performed basic accounting, payroll and bookkeeping services to manage.
- Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
Registered Nurse
North Valley Hospital
Tonasket, Wa
03.2022 - 09.2022
- Assessed and prepared patients for procedures, performing initial and ongoing patient assessments.
- Monitored and managed various treatment and care interventions.
- Documented nursing intervention and patient and family responses accurately and in compliance with hospital policies.
- Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
- Administered medications, tracked dosages and documented patient conditions.
- Maintained thorough, accurate and confidential documentation in electronic medical records.
- Advocated for patients by supporting and respecting basic rights, values and beliefs.
- Supervised nurse administration of oral, intramuscular and IV medications to patients as prescribed, monitoring responses for adverse reactions.
- Trained and mentored new RNs on best practices, hospital policies and standards of care.
- Oversaw patient admission and discharge processes to coordinate related paperwork.
- Counseled patients and caregivers, providing emotional, psychological and spiritual support.
- Treated patients using pharmacological and non-pharmacological treatment modalities to address various disorders, diseases and injuries.
Registered Nurse
Columbia Care Crest
Moses Lake, Washington
03.2020 - 06.2020
- Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
- Educated patients and families on treatment strategies and at-home care.
- Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care to deliver comprehensive services.
- Administered medications, tracked dosages and documented patient conditions.
- Administered oral, intramuscular and IV medications to patients and monitored responses.
- Delivered direct patient care, including stabilizing patients and identifying treatment options.
- Treated patients suffering from chronic and acute medical concerns, including asthma, seizure disorders and pneumonia.
- Administered colostomies and ostomoies, urostomies and foley tubes accurately to provide exceptional patient care.
- Maintained adequate unit supplies to meet expected patient demands.
- Counseled patients and caregivers, providing emotional, psychological and spiritual support.
- Communicated with primary care physicians or emergency care providers to relay patient needs.
- Maintained composure and efficiency during rapid response situation and emergency codes.
- Delivered high-quality and compassionate treatment to all patients.
- Administered scheduled medications and therapies intravenously, rectally, orally, subcutaneously and via intramuscular injections while overseeing pain management plans.
- Updated physicians on patient test results and assisted in developing care plans.
- Cared for patients in recovery from medical procedures by caring for wounds, monitoring vitals and managing pain.
- Monitored and managed various treatment and care interventions, including IV administration, wound and ostomy care and catheter insertion.
Resident Care Manager, Staff Development Coordinat
North Valley Extended Care
Tonasket, Wasington
05.2017 - 02.2020
- Assisted with setting patient goals, recommended interventions and connected patients with available program resources.
- Oversaw floor employee performance, improvement planning and training.
- Conducted routine evaluations of overall resident care within facility and enforced high standards of care.
- Educated patients and families about procedures and care options.
- Designed training modules implementing strategic business practices and organizational behavior training concepts.
- Presented training information via role playing, simulations and team exercises.
- Conducted evaluations of training courses to uncover areas in need of improvement.
- Prioritized required training and monthly CNA classes.
- Liaised between doctors and patients about care plans, progress and changing health conditions.
- Collected and recorded patients' blood pressure, pulse and respirations to evaluate and note basic health status.
- Mentored team members to succeed and advance within department and company.
- Analyzed employees' skill levels and implemented Annual skills lab.
- Supervised average of 20 CNA's overseeing work, optimizing performance and motivating excellence.
- Led trainings for up to 20 employees on Monthly basis.
- Planned and led training programs on staff development to enhance employee knowledge, engagement, satisfaction and performance.
- Assisted as a floor nurse when needed.
Registered Nurse Case Manager
Regency Omak
Omak, WA
05.2016 - 05.2017
- Determined and coordinated appropriate level of care to meet individual patient needs.
- Developed appropriate care plans for at-risk individuals and high-risk families. Updated care plans as needed.
- Immunized patients against diseases such as influenza and pneumonia to protect vulnerable populations from serious illnesses.
- Administered oral, intramuscular and IV medications to patients and monitored responses.
- Participated in on-call rotations, delivering daily continuous quality care to patients.
- Used facility EMR system to update patient records, transmit prescriptions and transfer files.
- Collaborated with physicians during medical rounds, updated treatment plans, and provided plan of care to patients and families.
- Updated and maintained discharge plan of care with physician, members of healthcare team, patients, and families.
- Actively participated in family and resident care conferences.
- Assessed and reviewed patients for discharge and planning, including integrating services for patients requiring home care, and durable medical equipment (DME).
- Administered medications and treatment plans in accordance with physician orders.
- Incorporated appropriate nursing methods to create individualized care plans.
- Collaborated in consults, patient care plans development, patient monitoring and evaluations.
Registered Nurse
North Valley Hospital
Tonasket, WA
05.2013 - 05.2016
- Treated patients suffering from chronic and acute medical concerns.
- Administered colostomies, urostomies and foley tubes accurately to provide exceptional patient care.
- Conducted patient assessments and diagnostic tests to provide physician with important patient health information.
- Provided patients and caregivers with emotional, psychological and spiritual support.
- Took vital signs of newborns and post postpartum in Labor and Deliver.
- Completed daily chart audits and assessed clinical records to verify accuracy, evaluate performance against goals and check for appropriate education of patients and families.
- Communicated with primary care physicians or emergency care providers to relay patient needs.
- Helped pediatric patients understand and feel at ease with vaccines, tests and minor procedures.
- Maintained composure and efficiency during rapid response situation and emergency codes.
- Delivered high-quality and compassionate treatment to all patients.
- Immunized patients against diseases such as influenza and pneumonia to protect vulnerable populations from serious illnesses.
- Set up trays, supplies and sterile fields for office procedures.
- Maintained personal and team compliance with medication administration standards and patient care best practices.
- Administered scheduled medications and therapies intravenously, rectally, orally, subcutaneously and via intramuscular injections while overseeing pain management plans.
- Consistently assessed and evaluated patients' health needs by coordinating across medical disciplines to create, implement and modify personalized care plans.
- Updated physicians on patient test results and assisted in developing care plans.
- Cared for patients in recovery from medical procedures by caring for wounds, monitoring vitals and managing pain.
- Advanced nursing competencies through participation in simulation exercises and practice improvement projects.
- Educated mothers on newborn care and post-delivery health to optimize outcomes.
- Monitored and educated nursing students on proper care procedures and prioritization strategies.
- Monitored and managed various treatment and care interventions, including IV administration, wound and ostomy care and catheter insertion.
Education
Associates Nursing Degree -
Wenatchee Valley College-Omak Campus
Wenatchee, WA2012
Skills
- Skills that I strive to achieve on a daily basis to perform High Quality Care to my patients/residents and their families:
- Empathy
- Compassion
- Trust
- Flexibility
- Patience
- Safety
- Emotional awareness
- Nursing staff leadership
- Care Planning
- Medical assessment and Evaluations
- Case Management
- PCC and CPSI charting
- Managing deadlines
- Treatment Planning
- Patient Assessments
- Maintaining privacy
- Staff Supervision
- Strong Clinical Judgment
- Patient Monitoring
- Family advocacy
References
Kathy Scott Rn 509-279-9080 katvansc@hotmail.com
Bernice Hailey Rn 509-486-3110 bernicehailey@nvhospital.org
Larry Titus NAC 509-429-7161 larrytitus04@gmail.com
Certification
- Active RN License -RN60299691
- BLS through American Heart Association
Timeline
Registered Nurse
Omni Staffing
03.2024 - Current
Office Manager
Highland Internet Communications
07.2022 - 02.2024
Registered Nurse
North Valley Hospital
03.2022 - 09.2022
Registered Nurse
Columbia Care Crest
03.2020 - 06.2020
Resident Care Manager, Staff Development Coordinat
North Valley Extended Care
05.2017 - 02.2020
Registered Nurse Case Manager
Regency Omak
05.2016 - 05.2017
Registered Nurse
North Valley Hospital
05.2013 - 05.2016
Associates Nursing Degree -
Wenatchee Valley College-Omak Campus