Betty Glover
East Wenatchee,WA
Summary
I am a Compassionate, experienced nursing professional bringing clinical expertise to a variety of specialties with leadership skills and technical knowledge. I have been in the medical field for over 20 years. I started my journey in admissions and worked my way up to a Registered Nurse. I have 2 years experience in a Clinical Setting, 2 years experience in Labor and Delivery, 3 years of Acute Care with minimal ER experience and 11 years experience in geriatric care/Care Management. I am proficient in updating charts, monitoring medications and working with multidisciplinary teams to optimize patient care. Quality-driven and efficient with strong interpersonal abilities. I have assisted in implementing and troubleshooting a new EHR (Point Click Care). I have completed training as an Infection Control Preventionist and assisted in implementing the Antibiotic Stewardship Program.
As a previous Staff Development Coordinator I worked closely with the DNS and oversaw 20+ Nursing Assistants and assisted in leading Licensed Nurse Meetings as well as Annual skills lab.
I am able to work under stressful situations with a calm demeanor. (Never let them see you sweat). I feel if given the chance I am able to learn a new skill/task quickly and can achieve in giving High Quality Care to my residents/patients. Focusing on safe techniques and following guidelines and regulations.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Registered Nurse
Omni Staffing
03.2024 - Current
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Streamlined medication administration processes for increased safety and accuracy during busy shifts.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Reduced hospital readmissions through effective discharge planning, patient education, and follow-up care coordination.
Office Manager
Highland Internet Communications
07.2022 - 02.2024
- Managed approximately 1200 customers.
- Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries. Used judgment and initiative in handling confidential matters and requests.
- Entered deposits, credit card charges and sales entries to facilitate cash management.
- Performed basic accounting, payroll and bookkeeping services to manage.
- Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
Registered Nurse
North Valley Hospital
03.2022 - 09.2022
- Assessed and prepared patients for procedures, performing initial and ongoing patient assessments.
- Monitored and managed various treatment and care interventions.
- Documented nursing intervention and patient and family responses accurately and in compliance with hospital policies.
- Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
- Administered medications, tracked dosages and documented patient conditions.
- Maintained thorough, accurate and confidential documentation in electronic medical records.
- Advocated for patients by supporting and respecting basic rights, values and beliefs.
- Supervised nurse administration of oral, intramuscular and IV medications to patients as prescribed, monitoring responses for adverse reactions.
- Trained and mentored new RNs on best practices, hospital policies and standards of care.
- Oversaw patient admission and discharge processes to coordinate related paperwork.
- Counseled patients and caregivers, providing emotional, psychological and spiritual support.
- Treated patients using pharmacological and non-pharmacological treatment modalities to address various disorders, diseases and injuries.
Registered Nurse
Columbia Care Crest
03.2020 - 06.2020
- Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
- Educated patients and families on treatment strategies and at-home care.
- Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care to deliver comprehensive services.
- Administered medications, tracked dosages and documented patient conditions.
- Administered oral, intramuscular and IV medications to patients and monitored responses.
- Delivered direct patient care, including stabilizing patients and identifying treatment options.
- Treated patients suffering from chronic and acute medical concerns, including asthma, seizure disorders and pneumonia.
- Administered colostomies and ostomoies, urostomies and foley tubes accurately to provide exceptional patient care.
- Maintained adequate unit supplies to meet expected patient demands.
- Counseled patients and caregivers, providing emotional, psychological and spiritual support.
- Communicated with primary care physicians or emergency care providers to relay patient needs.
- Maintained composure and efficiency during rapid response situation and emergency codes.
- Delivered high-quality and compassionate treatment to all patients.
- Administered scheduled medications and therapies intravenously, rectally, orally, subcutaneously and via intramuscular injections while overseeing pain management plans.
- Updated physicians on patient test results and assisted in developing care plans.
- Cared for patients in recovery from medical procedures by caring for wounds, monitoring vitals and managing pain.
- Monitored and managed various treatment and care interventions, including IV administration, wound and ostomy care and catheter insertion.
Resident Care Manager, Staff Development Coordinat
North Valley Extended Care
05.2017 - 02.2020
- Assisted with setting patient goals, recommended interventions and connected patients with available program resources.
- Oversaw floor employee performance, improvement planning and training.
- Conducted routine evaluations of overall resident care within facility and enforced high standards of care.
- Educated patients and families about procedures and care options.
- Designed training modules implementing strategic business practices and organizational behavior training concepts.
- Presented training information via role playing, simulations and team exercises.
- Conducted evaluations of training courses to uncover areas in need of improvement.
- Prioritized required training and monthly CNA classes.
- Liaised between doctors and patients about care plans, progress and changing health conditions.
- Collected and recorded patients' blood pressure, pulse and respirations to evaluate and note basic health status.
- Mentored team members to succeed and advance within department and company.
- Analyzed employees' skill levels and implemented Annual skills lab.
- Supervised average of 20 CNA's overseeing work, optimizing performance and motivating excellence.
- Led trainings for up to 20 employees on Monthly basis.
- Planned and led training programs on staff development to enhance employee knowledge, engagement, satisfaction and performance.
- Assisted as a floor nurse when needed.
Registered Nurse Case Manager
Regency Omak
05.2016 - 05.2017
- Determined and coordinated appropriate level of care to meet individual patient needs.
- Developed appropriate care plans for at-risk individuals and high-risk families. Updated care plans as needed.
- Immunized patients against diseases such as influenza and pneumonia to protect vulnerable populations from serious illnesses.
- Administered oral, intramuscular and IV medications to patients and monitored responses.
- Participated in on-call rotations, delivering daily continuous quality care to patients.
- Used facility EMR system to update patient records, transmit prescriptions and transfer files.
- Collaborated with physicians during medical rounds, updated treatment plans, and provided plan of care to patients and families.
- Updated and maintained discharge plan of care with physician, members of healthcare team, patients, and families.
- Actively participated in family and resident care conferences.
- Assessed and reviewed patients for discharge and planning, including integrating services for patients requiring home care, and durable medical equipment (DME).
- Administered medications and treatment plans in accordance with physician orders.
- Incorporated appropriate nursing methods to create individualized care plans.
- Collaborated in consults, patient care plans development, patient monitoring and evaluations.
Registered Nurse
North Valley Hospital
05.2013 - 05.2016
- Treated patients suffering from chronic and acute medical concerns.
- Administered colostomies, urostomies and foley tubes accurately to provide exceptional patient care.
- Conducted patient assessments and diagnostic tests to provide physician with important patient health information.
- Provided patients and caregivers with emotional, psychological and spiritual support.
- Took vital signs of newborns and post postpartum in Labor and Deliver.
- Completed daily chart audits and assessed clinical records to verify accuracy, evaluate performance against goals and check for appropriate education of patients and families.
- Communicated with primary care physicians or emergency care providers to relay patient needs.
- Helped pediatric patients understand and feel at ease with vaccines, tests and minor procedures.
- Maintained composure and efficiency during rapid response situation and emergency codes.
- Delivered high-quality and compassionate treatment to all patients.
- Immunized patients against diseases such as influenza and pneumonia to protect vulnerable populations from serious illnesses.
- Set up trays, supplies and sterile fields for office procedures.
- Maintained personal and team compliance with medication administration standards and patient care best practices.
- Administered scheduled medications and therapies intravenously, rectally, orally, subcutaneously and via intramuscular injections while overseeing pain management plans.
- Consistently assessed and evaluated patients' health needs by coordinating across medical disciplines to create, implement and modify personalized care plans.
- Updated physicians on patient test results and assisted in developing care plans.
- Cared for patients in recovery from medical procedures by caring for wounds, monitoring vitals and managing pain.
- Advanced nursing competencies through participation in simulation exercises and practice improvement projects.
- Educated mothers on newborn care and post-delivery health to optimize outcomes.
- Monitored and educated nursing students on proper care procedures and prioritization strategies.
- Monitored and managed various treatment and care interventions, including IV administration, wound and ostomy care and catheter insertion.
Education
Associates Nursing Degree -
Wenatchee Valley College-Omak Campus
Wenatchee, WA2012
Skills
- Skills that I strive to achieve on a daily basis to perform High Quality Care to my patients/residents and their families:
- Empathy
- Compassion
- Trust
- Flexibility
- Patience
- Safety
- Emotional awareness
- Nursing staff leadership
- Care Planning
- Medical assessment and Evaluations
- Case Management
- PCC and CPSI charting
- Managing deadlines
- Treatment Planning
- Patient Assessments
- Maintaining privacy
- Staff Supervision
- Strong Clinical Judgment
- Patient Monitoring
- Family advocacy
References
Kathy Scott Rn 509-279-9080 katvansc@hotmail.com
Bernice Hailey Rn 509-486-3110 bernicehailey@nvhospital.org
Larry Titus NAC 509-429-7161 larrytitus04@gmail.com
Certification
- Active RN License -RN60299691
- BLS through American Heart Association
Timeline
Registered Nurse
Omni Staffing
03.2024 - Current
Office Manager
Highland Internet Communications
07.2022 - 02.2024
Registered Nurse
North Valley Hospital
03.2022 - 09.2022
Registered Nurse
Columbia Care Crest
03.2020 - 06.2020
Resident Care Manager, Staff Development Coordinat
North Valley Extended Care
05.2017 - 02.2020
Registered Nurse Case Manager
Regency Omak
05.2016 - 05.2017
Registered Nurse
North Valley Hospital
05.2013 - 05.2016
Associates Nursing Degree -
Wenatchee Valley College-Omak Campus
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