Betty Hanson
El Cajon,CA
Summary
Motivated professional committed to taking on new challenges and delivering exceptional customer service. Demonstrated strong work ethic and adaptability while effectively managing multiple tasks and time-sensitive responsibilities. Focused on creating positive and memorable experiences for customers.
Offering positive attitude and dedication to learning and growing in animal care environment. Contributes empathy and attentiveness to needs of animals, with ability to handle tasks such as feeding and cleaning. Ready to use and develop communication and organizational skills in Desired Position role.
Overview
16
16
years of professional experience
Work History
Foster
Humane Society
06.2026 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Kept animals healthy and socialized by providing regular exercises and walks.
- Provided companionship and comfort to animals in need of extra love and attention.
- Improved animal well-being by providing daily care, including feeding, grooming, and exercising.
- Maintained detailed records of animal care and feeding schedules to track animal care and history.
- Monitored health of animals, reporting any issues to shelter staff for resolution.
CSP
H&r Block
10.2021 - 03.2022
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained updated knowledge through continuing education and advanced training.
Teacher's Assistant
Lakeside Union School District
08.2020 - 06.2021
- Supported students in completing assignments and understanding lesson material.
- Collaborated with teachers to adapt lessons for diverse learning needs.
- Monitored student behavior and provided guidance during classroom activities.
- Maintained a safe and positive classroom environment for all students.
- Assisted teachers with classroom management and lesson preparation.
- Organized educational materials and resources for daily activities.
Volunteering
Petsmart
06.2010 - 09.2013
- Assisted in animal care and handling, ensuring safety and comfort for pets.
- Supported adoption events by coordinating logistics and engaging with potential adopters.
- Maintained cleanliness and organization of shelter areas, promoting a healthy environment for animals.
- Maintained clean, neat, and operational facilities to serve program needs.
Education
East County Academy of Learning
Lakeside, CA06.2012
Skills
- Customer service
- Customer engagement
- Product knowledge
- Problem resolution
- Client relationship
- Communication skills
- Time management
- Task organization
- Organization
- Presentation skills
- Team collaboration
- Teamwork and collaboration
- Team building
- Conflict resolution
- Dependable and responsible
- Calm under pressure
- Critical thinking
- Verbal communication
- Microsoft Word
- Educational support
- Humane Society volunteer
- Humane Society foster
Timeline
Foster
Humane Society
06.2026 - Current
CSP
H&r Block
10.2021 - 03.2022
Teacher's Assistant
Lakeside Union School District
08.2020 - 06.2021
Volunteering
Petsmart
06.2010 - 09.2013
East County Academy of Learning