Betty Jenkins
Brooklyn,NY
Summary
Dynamic property management professional with proven expertise in property inspections and a strong focus on customer service, honed at AJ Clarke Real Estate Corp. Moreover, I am skilled in all aspects of condominium sales closings and achieved high tenant satisfaction through effective resolution of complaints and maintenance coordination.
Efficient Closing Agent known for high productivity and ability to complete tasks swiftly. Specialized in contract review, document preparation, and client communication. Excel at negotiation, problem-solving, and time management which ensure smooth closing processes. Display strong interpersonal skills to foster positive relationships with clients and stakeholders, facilitating successful transactions.
Overview
30
30
years of professional experience
Work History
Property Management / Closing Agent
AJ Clarke Real Estate Corp.
New York, NY
02.2001 - 08.2024
- Handled tenant complaints promptly and appropriately, resolving repair and maintenance issues and other support services
- Oversaw all aspects of real estate sales closings
- Responsible for lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants
- Verified income, assets, and expenses, and completed file tracking sheet for applicant
- Coordinated with legal counsel to resolve tenant disputes
- Handled annual coop/condo abatements with New York City Department of Finance
Property Management Assistant
303 Fifth Avenue Management
New York, NY
03.1994 - 01.2001
- Assisted in day-to-day property management as directed
- Completed final move-out walk through with tenants to identify required repairs
- Assisted property manager in conducting inspections and prepared comprehensive financial reports for owner review, ensuring transparency in property performance metrics
Education
Business Administration and Management -
The College of New Rochelle
Licensed New York Real Estate Agent -
Skills
- Property management
- Payment collection
- Property inspections
- Customer service
- Exceptional oral and written communications
- Microsoft Office
- Yardi
- Organization and planning
- Closing process mastery
- Notary public certification
- Property appraisal awareness
- Open house management
- Client relationship management
- Ethical conduct standards
- Problem-solving abilities
- Organizational skills
- Closings coordination
- Meeting arrangements
- Multitasking
Timeline
Property Management / Closing Agent
AJ Clarke Real Estate Corp.
02.2001 - 08.2024
Property Management Assistant
303 Fifth Avenue Management
03.1994 - 01.2001
Business Administration and Management -
The College of New Rochelle