Summary
Work History
Education
Skills
Timeline
Generic

Betty Leervig

Burnsville,MN

Summary

Ambitious Certified Nursing Assistant possessing extensive experience with patient care in medical settings. Strong observational skills combined with excellent patient evaluation abilities. Proven history of cultivating strong patient rapport to provide quality care and patient safety. I have also worked part-time in homecare since 1989.

Optical industry full-time starting 1990.

More references available upon request.

Work History

CNA/ NST

M Health Fairview Ridges
06.2022 - Current
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Delivered individualized patient care by recording vital signs, documenting observations, and evaluating patient needs.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing risk of injury for both parties.
  • Transported patients between rooms and appointments or testing locations.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Delivered high-quality care to all patients in hospital facility.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.

PCA

Lifes Companion
05.2019 - 08.2022
  • Assisted patients with daily living activities while promoting independence.
  • Resolved problems, improved operations and provided exceptional service.
  • Organized and detail-oriented with strong work ethic.
  • Worked flexible hours across night, weekend, and holiday shifts in private home setting.
  • Supported needs of resident under long-term care.

CNA

Presbyterian Homes
02.2022 - 06.2022
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Documented patient information and care activities in electronic health record.
  • Supported needs of resident under long-term care.

Lead Safety Dispenser /Lead Optician

Walman Optical
05.2014 - 06.2022
  • Managed check-in and check-out procedures, verified patient information, and submitted lens orders.
  • Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
  • Suggested optional items such as lens coatings and lightweight lenses to improve patient experience with eyeglasses.
  • Verified and updated patient records promptly to guarantee accurate prescription information.
  • Achieved high level of customer trust through empathetic listening and clear communication skills during each interaction.
  • Educated patients on proper use, care and maintenance of eyeglasses and contact lenses.
  • Implemented measures to improve workplace safety, resulting in reduced accidents or injuries among staff members.
  • Streamlined prescription filling process, reducing wait times for customers while maintaining accuracy.
  • Set up attractive displays, shared current promotions, and offered excellent customer service to increase satisfaction.
  • Discussed optimal lens, coating, and frame recommendations with customers to meet individual needs.
  • Participated in community outreach events, promoting health awareness and preventative care strategies among local population.
  • Maintained safe, clean and organized environment to increase patient comfort.
  • Operated lensometers to orient and mark uncut lenses for eyeglasses.
  • Utilized advanced software programs to efficiently manage patient records, ensuring data confidentiality and compliance with legal requirements.
  • Utilized advanced knowledge of ocular anatomy, physiology and optics to provide proper eyewear.
  • Acted as team leader in group projects, delegating tasks and providing feedback.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Proved successful working within tight deadlines and fast-paced environment.
  • Skilled at working independently and collaboratively in team environment.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Education

Some College (No Degree) - Nursing

Inver Hills Community College
Inver Grove Heights, MN

Some College (No Degree) - Nursing

Dakota County Technical College
Rosemount, MN

Some College (No Degree) - CNA Certification

Anoka Technical College
Anoka, MN

Associate of Arts - Opticianry

Anoka Technical College
Anoka, MN
07.1990

GED -

Coon Rapids High School
Coon Rapids, MN
06.1989

Skills

  • Compassionate caregiver
  • Reliable team player
  • Nonviolent Crisis Intervention
  • Patient Observation
  • BLS Certified
  • Transporting patients
  • Surgical Preparation
  • Vital signs
  • Blood Glucose Checks

Timeline

CNA/ NST

M Health Fairview Ridges
06.2022 - Current

CNA

Presbyterian Homes
02.2022 - 06.2022

PCA

Lifes Companion
05.2019 - 08.2022

Lead Safety Dispenser /Lead Optician

Walman Optical
05.2014 - 06.2022

Some College (No Degree) - Nursing

Inver Hills Community College

Some College (No Degree) - Nursing

Dakota County Technical College

Some College (No Degree) - CNA Certification

Anoka Technical College

Associate of Arts - Opticianry

Anoka Technical College

GED -

Coon Rapids High School
Betty Leervig